Tansky Sawmill Toyota

Excellent Sales rep, but terrible in paperwork I had an excellent experience working with Bob Lutrell, but had a terrible experience waiting for paperwork to be completed. When it was finally comp I had an excellent experience working with Bob Lutrell, but had a terrible experience waiting for paperwork to be completed. When it was finally completed, I talked to the person who was responsible and complained. He was not remorseful or apologetic and asked me, "Do you want the car or not?" I was so upset that I was almost ready to walk out. As i was interested in not prolonging the process any longer than necessary, I had to hold my nose, swallow my pride and start to sign paperwork. Note that this was a simple deal. No trade-in. No financing. I had impeccable credit rating. I have lived in the same house for 9 years. It was a simple all cash deal. Despite its simplicity, it took more than 3 hours to complete the paperwork. I had to borrow a car as I had another appointment and was quite surprised that when I came back, the paperwork was still not completed. More

These clowns should be embarrassed We leased a Toyota Highlander in 2011. The lease was due and we had an offer from Toyota to trade in and skip three payments. Went back to Tansky to We leased a Toyota Highlander in 2011. The lease was due and we had an offer from Toyota to trade in and skip three payments. Went back to Tansky to do this. Our vehicle was 6,000 miles UNDER limit, in great condition. They explained that the trade was 'worth nothing' and that payments on the new Highlander would be $200/month HIGHER than on the current lease. When I objected to the dramatic increase in price I was told that I "just don't understand the market". Well, I found a 2014 Highlander at a dealership across town - the used Highlander had $2,000 in value and the payment is $20 higher than the old payment. Seems I do understand the market after all. And Tansky will never be a part of it for me or anyone I encounter in this realm. More

Wonderful Service I have never been to Tansky Toyota before today. I was so impressed by Heather's customer service and my entire experience. My car was serviced very I have never been to Tansky Toyota before today. I was so impressed by Heather's customer service and my entire experience. My car was serviced very quickly and I look forward to bringing my car back to Tansky Toyota. More

A Satifiying Experience Our experience at Tansky Dublin was excellent. They were able to find the exact car I wanted within my budget. Richard did an outstanding job! Our experience at Tansky Dublin was excellent. They were able to find the exact car I wanted within my budget. Richard did an outstanding job! More

Perfect service Most helpful agent I have ever had.Wanted to mention Amel for going out of her way to help me. She is excellent. keep up the good work. Most helpful agent I have ever had.Wanted to mention Amel for going out of her way to help me. She is excellent. keep up the good work. More

Don's review Richard is very personable and treated us very well. He gave both of us an opportunity to drive the car in city and freeway traffic. Richard is very personable and treated us very well. He gave both of us an opportunity to drive the car in city and freeway traffic. More

Amel and Richard were great! We purchased a new Sienna and Amel and Richard were great. They helped us through the entire process. They were very friendly and understanding. Am We purchased a new Sienna and Amel and Richard were great. They helped us through the entire process. They were very friendly and understanding. Amel especially was very very nice to work with! Richard still follows up after our purchase to make sure we are being taken care of for the couple of additional items that we needed in the vehicle. We would highly recommend them to our friends and family for sure!! More

Buying a Scion Richard was great to work with and fun to deal with on buying a car...very informative about Toyota and all of our options....very pleased :) Richard was great to work with and fun to deal with on buying a car...very informative about Toyota and all of our options....very pleased :) More

Buying My New Scion Richard Norman was a great knowledge professional. Everything was straightforward and would recommend him to all of my friends and family.....love my Richard Norman was a great knowledge professional. Everything was straightforward and would recommend him to all of my friends and family.....love my scion and loved the service More

Friendly Sales Person!! I went to Tansky Sawmill Toyota @ Dublin along with my friend to buy a new car for him. The Sales Person we met named Stephen King was very friendly r I went to Tansky Sawmill Toyota @ Dublin along with my friend to buy a new car for him. The Sales Person we met named Stephen King was very friendly right from the day one till my friend get his car this evening. Stephen helped us in understanding the car and its feature, explained very patiently and interactively, looked for the variety of choices, explained them to us and searched all over USA and got the one which is of my friend's interest. He always greet and welcome us with a smiling face even when we run late to the office to look for the car. I will surely recommend Stephen and Toyota. More