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Tansky Sawmill Toyota

Dublin, OH

4.6
235 Reviews

6300 Sawmill Rd

Dublin, OH

43017

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Showing 235 reviews

December 14, 2017

Service rep ignored my wife's request to inspect car. Service rep ignored wife's request to reinspect car after she picked it up after service and stall at parking lot, he just reseted lights and told h More

by Miguel Navarro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't have names
October 06, 2017

awful experience I think the best dealer should listen carefully what is the main problem for the customer. But they didn't hear eagerly what I request. I believe that More

by Taka with a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Johnson
May 29, 2017

You're in good hands with Brent!! Though this is not my first time taking my Prius in for service at Tansky Toyota, this was definitely the most memorable. Brent took great care of me, More

by Erika with a K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Thomas
May 23, 2017

Ask for Richard Norman @ Tansky! When I walked into Tansky Sawmill Toyota on a Friday afternoon, Richard Norman greeted me with a warm smile and handshake within seconds. I was inter More

by Susan C.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Norman in Sales and Richie Ables in Finance
April 25, 2017

Horrible I went in 4/18 @ 6:50pm to test drive the 2017 RAV4. I walked in and there were NO sales people available. A sales manager was sitting in the front de More

by Geesi80
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Richie Ables
May 04, 2017 -

Tansky Sawmill Toyota responded

First, I apologize for your experience in our store. There's just no excuse for what happened. My only explanation for why you weren't given the keys to a RAV4 (to take on a test drive) is that we want our Product Specialists to demonstrate the safety features on the car. So, it's store policy to have a sales person accompany customers on the test drive. Beyond that, all I can say is that the person you met in our store does not fit our culture. Someday I hope you will give us another chance so that we can prove that to you. Although I wish I never had to read a review like this, I do want to thank you for your feedback and candor.

April 16, 2017

Great car, not so great finance rates. Rich Norman was great and so is the Veloster I selected. They even stayed late to help get the deal done. Great experience. Now the bad. Totally s More

by Geoffrey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Norman
May 04, 2017 -

Tansky Sawmill Toyota responded

Geoffrey, we will look into your situation to see if there is anything we can do better in our finance department.

November 01, 2016

Thank you for fixing it Had an issue but they called and apologized and genuinely wanted feedback to improve. Thank you to Johanna and Scott for taking care of me . I truly More

by Mike
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johanna and Scott
September 23, 2016

Excellent experience! Richard Norman was incredibly helpful and kind, making sure we had everything we wanted and easing us through the he process of buying a new RAV4. And More

by KateAndB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Norman, Richie Ables
September 11, 2016

Used car purchase I had a great time at Tansky Toyota. Ryan Cyr was very helpful and answered all my questions. This was my first time financing a vehicle and of course More

by Vinicius Ribeiro Leao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Cyr
August 13, 2016

Very Happy with my Sale and Service Richard Norman was wonderful to work with. I had chosen the car I wanted and filled out the application online. When I got there Richard had my car by More

by loveb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Norman
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