
Tansky Sawmill Toyota
Dublin, OH
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Absolutely excellent new car buying experience. My salesperson was Kirby ai can’t say enough good things about him. He got almost everything completed before I got there, so I could trade my car in My salesperson was Kirby ai can’t say enough good things about him. He got almost everything completed before I got there, so I could trade my car in, and drive my new car home quickly. More
Good service. It took a while because they had to run diagnostic tests and then install some items. I originally signed up for a Saturday appointment, but when I It took a while because they had to run diagnostic tests and then install some items. I originally signed up for a Saturday appointment, but when I got there, they said they didn't have the mechanics to do diagnostics. I had to leave and reschedule the appointment. That is the reason I'm not giving a 5. The system should not have let me reserve a date and time when service was not available. More
Excellent buying experience! Kirby was great to work with - courteous, up front, honest, and very helpful. The financing department was equally outstanding. The fact that emplo Kirby was great to work with - courteous, up front, honest, and very helpful. The financing department was equally outstanding. The fact that employees do not work on commission creates a relaxed atmosphere where everyone is clearly committed to providing the best possible experience to the customer. More
Took car in for regular oil change/filter. Guy at service counter told me it would be 89.99, then had me sign the estimate sheet which was pre-printed with 79.99. Then they pulled their shenan Guy at service counter told me it would be 89.99, then had me sign the estimate sheet which was pre-printed with 79.99. Then they pulled their shenanigans and wanted me to get a throttle cleanse (not needed), tire rotation (just had new tires put on), and new wiper blades (NOPE, can do that myself and they were going to charge $80). So, no extra services so he says, ok your total is going to be 89.99. I said NOPE, the sheet I signed clearly stated 79.99. He said no it didn't. Because you know, I'm a stupid female with grey hair and I cannot read. No, honey boy, it said 79.99 and that is what I'm paying. I went to cashier and she acted like she was doing me a big favor by giving me a discount to 79.99. Since that appointment, I've had a flat tire (one day after), a tire losing pressure constantly, and two of my tires were inflated to 40. Coincidence? This shop used to be good and trustworthy. I've always owned Toyotas. Will not take mine there ever again. More