Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Tanner Motors - Service Center

Brainerd, MN

4.5
741 Reviews
Call Service Center (218) 829-3597

741 Reviews of Tanner Motors - Service Center

Sort by
January 24, 2025

very nice good job 15 words way too many words. I’m not that chatty. More

by BABYLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Tanner Motors responded

Great review! Thanks!!

January 16, 2025

Promptly greeted when I arrived, Elliot knew exactly what I arrived for. He gave me an estimate how long it would take. My Pacifica was fixed and ready 10 minutes early. They also showed me what to d More

by SRROYLAKER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliot
Report | Print
Jan 17, 2025 -

Tanner Motors responded

Thank you so much for sharing your experience with us! We're thrilled to hear that Elliot and our team provided you with prompt, efficient, and thorough service. It’s great to know your Pacifica was ready even earlier than expected and that Elliot went the extra mile to show you how to handle the issue if it arises again. Your satisfaction is our top priority, and we’re so glad we could exceed your expectations. If there’s ever anything else you need or any questions you have, don’t hesitate to reach out—we’re always here to help! Thank you for choosing Tanner Motors. We look forward to serving you again in the future!

January 16, 2025

Helped work through my extended warranty so that my service was covered minus my deductible. More

by annrezac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Tanner Motors responded

Extended warranty works again! That's Great to hear.

January 13, 2025

Good service short wait time very friendly service desk service manager very happy with her help More

by MHMCGILLIS1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Tanner Motors responded

Glad to hear that your service wait was short, and everything went well.

January 07, 2025

service was completed on time and was done properly. The service people were very friendly More

by BOB4619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Tanner Motors responded

Thank you for the 5 star review, on our service dept, glad everything went well.

January 06, 2025

Everything was good enogh, except you probably shouldn't play Fox news. Some people will not enjoy that, Perhaps something more "neutral". Animal documentaries perhaps? Another thing, which does not have More

by waynematsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know name
Report | Print
Jan 07, 2025 -

Tanner Motors responded

Thank you for taking the time to give us your feedback. I apologize for the lack of interaction you experienced with our sales team. Our GM is aware of your experience and has addressed it with the sales team. Please feel free to reach out to our GM, Tony Banse, directly with any further questions or concerns.

December 29, 2024

Did a Great job and got right to it. Appreciate getting vehicle in on short notice. More

by RAVELSGARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

Tanner Motors responded

Getting you in and our on short notice is great. thank you for the 5 stars!

December 27, 2024

They were upfront honest and got it fixed quickly. I would recommend them for my next service. More

by BREKKEN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Tanner Motors responded

Thank you for the kind words for our service department, and recommending us!

December 21, 2024

it rides alot beter i feel a lot beter driving it now it has new brakes More

by Thomasdeck100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Wing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Tanner Motors responded

Stopping is pretty important! Thanks for the 5 star review, and taking the time to answer some questions, I do see service time was a little lower, I know we are working on setting realistic time expectations, and good communication. Have a great Holiday! and again thanks!

December 17, 2024

+ Did a great job getting me in service was great a little disappointed my car was not under warranty. I bought 4 months ago and it was under 1000 miles. Had to replace my battery and now my starter an More

by hillary49US2001
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2024 -

Tanner Motors responded

Thank you for taking the time to share your feedback with us! We’re glad to hear that you had a positive experience with our service team. We understand your frustration regarding the warranty situation and the unexpected repairs so soon after your purchase. While some components may fall outside of the warranty coverage, we’d be happy to review your specific case further and see if there’s anything we can do to assist. Please reach out to us directly so we can discuss your concerns and explore potential solutions. Your satisfaction is important to us, and we want to ensure your experience improves moving forward. Thank you for giving us the opportunity to address this!

1
2
3
4
...
75