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718 Reviews of Tanner Motors - Service Center
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July 14, 2022
Brought truck in because it had a clunk in the front end. The mechanics ended up replacing the steering gear which is reportedly a common problem in the make, model and year of my truck. The extended warrant The mechanics ended up replacing the steering gear which is reportedly a common problem in the make, model and year of my truck. The extended warranty company I had would only pay to replace the part with a remanufactured part instead of a new factory part. So, after 2 bad remanufactured steering gears, new ball joints, many trips back and forth to the dealership and over 10,000 daily driving miles on the truck, Laura and the shop manager finally convinced Chrysler to send a brand new part instead of a remanufactured one. And now the truck drives like new again. Laura was great to work with and was very dedicated to resolving this issue. I would’ve, without a doubt, rated them a 5, but in the process of all the repeated repairs, the mechanics lost a hub centric ring off one of my front wheels and I never got my socket back for my aftermarket lug nuts. More
by Rohrmundt
Verified Customer
July 07, 2022
Friendly knowledgeable service. The service department always takes the time to listen to customer concerns in order to better understand and correct any needed issues. . The service department always takes the time to listen to customer concerns in order to better understand and correct any needed issues. . More
by PRIBNOW
Employees Worked With
Laura Ellingson
July 03, 2022
Everyone was very professional and courteous. There was a couple issues. Tire pressure was not checked and I had to return to have it corrected. Also the service sticker was not replaced on the l There was a couple issues. Tire pressure was not checked and I had to return to have it corrected. Also the service sticker was not replaced on the last two services. I had to ask for it both times. More
by CALE_SIMKINS
Employees Worked With
Laura Ellingson
July 02, 2022
I had an early 9 a. m. appt to figure out why I was feeling a vibration in my jeep. It took 1hr and 45 min for them to tell me all I needed was new tires. These original m. appt to figure out why I was feeling a vibration in my jeep. It took 1hr and 45 min for them to tell me all I needed was new tires. These original factory tires only had 26,000 miles on them. Almost 2 hrs to tell me this?? Also every time I've been there the tv channel is set on the fox news channel, I had one of the easiest appts so I know it was set by Tanner personal. I dont feel there is a need for a business that caters to all consumers to politically orient themselves to either far left or right trash news networks. More
by jbscen
Employees Worked With
Laura Ellingson
