Tanner Motors - Service Center

After waiting 8 months for the vehicle it was not clean and inner trim was falling off. Tire pressures were 23, 28, 33, and 35. Have spent 15,000 there past year. Expected more and inner trim was falling off. Tire pressures were 23, 28, 33, and 35. Have spent 15,000 there past year. Expected more More

The items in my center counsel were thrown from the center to the floor and also into the backseat. The coffee I had in my cup holder was thrown into the passenger side floor. As soon as I had realized center to the floor and also into the backseat. The coffee I had in my cup holder was thrown into the passenger side floor. As soon as I had realized the issue I called and was told I’d be called back with a solution for the problem. I have yet to hear a solution and I WILL NEVER bring my car to Tanner Motors for a single thing. Not even a car wash. More

They refuse to communicate on basically everything. When you call the service desk yourself for updates no one knows what’s going on and they will offer a call back but no one calls you back. They refu When you call the service desk yourself for updates no one knows what’s going on and they will offer a call back but no one calls you back. They refuse to have the generals managers call you or either they just don’t call customers back themselves. More

Not enough communication on progress. Was told to bring vehicle the day before so they could listen to Engine tick while engine was cold. Was called in the afternoon about tick which mea Was told to bring vehicle the day before so they could listen to Engine tick while engine was cold. Was called in the afternoon about tick which means no one listened to tick upon cold start in morning. Put repair process behind by 24 hours More