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Tanner Motors - Service Center

Brainerd, MN

4.4
733 Reviews

733 Reviews of Tanner Motors - Service Center

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January 10, 2023

Always a pleasure to visit the dealership and see their smiling friendly faces and get my vehicle fixed up. More

by Big G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
Feb 18, 2023 -

Tanner Motors responded

thank you for the review

December 28, 2022

All of the Tanner Staff Very Professional, Kept me updated as the work was being performed & completed.- Thanks Tanner Team! More

by DWA CrossLake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
Jan 02, 2023 -

Tanner Motors responded

We appreciate your time for the kind review.

December 23, 2022

Does not complete fleet service per request and requirements. In doing so, created extra labor for me in coming weeks to show fleet management that requirements were completed. Did not follow reque More

by KARL.RUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No. Not rating as I don’t know who they were.
Jan 02, 2023 -

Tanner Motors responded

I am sorry to hear that the Fleet department your car is through did not reach out to us for a full fleet appointment. Please connect to our service manager and we can rectify that with your fleet department.

December 23, 2022

I walked in they took care of my recall issue and was back on the road 👍 More

by MichaelErholtz
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff (Heinee) Heinlen, Laura Ellingson
Jan 02, 2023 -

Tanner Motors responded

thank you for the review. We try to make every visit a great one.

December 17, 2022

Appointment was easy to make and timely. My tires and oil change was completed on time. My Jeep was returned clean. More

by nancyertl74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
Jan 02, 2023 -

Tanner Motors responded

Thank you for your review!

December 16, 2022

Our vehicle had some 4 wheel drive computer based issues and they were able to troubleshoot it and replace the right components. Laura the service manager was great to work with and explained the issues as More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
Jan 02, 2023 -

Tanner Motors responded

thank you for your time and the review

December 15, 2022

Awsome Job as always, They always go above and beyond to make sure I'm taken care of!!! More

by BILLY.BRYNTESON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
Jan 02, 2023 -

Tanner Motors responded

We appreciate your time for the kind review

December 11, 2022

Laura and the team are great. But I'm not sure I'll buy another Ram. Many many issues, sad as it's a good looking truck but it spends a lot of time getting looked at. Prob More

by Jtatge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
Jan 02, 2023 -

Tanner Motors responded

Thank you for the kind review

December 08, 2022

Friendly service, the staff are always polite and helpful. I wouldn't go any where else. More

by mitlyng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trapper Holden, Laura Ellingson
Jan 02, 2023 -

Tanner Motors responded

Thank you

December 05, 2022

Poor service, they charged $27 labor to put on 1 lug nut when my 2500 Ram was already in the shop for an oil change. The air filter was never checked and the washer fluid was down almost a gallon. When I go More

by bob.anderley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Heikkenen
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