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Tanner Motors - Service Center

Brainerd, MN

4.4
732 Reviews

732 Reviews of Tanner Motors - Service Center

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May 01, 2023

Had radio checked out. Was determined a new one was needed. Waiting for a new one to come in. More

by Npthesing@gmail.com
Recommend Dealer
Yes
May 17, 2023 -

Tanner Motors responded

thank you

April 30, 2023

The Sevice agent didn’t know what had been done and what hadn’t been done. She told me the amount covered the parts and the transmission. But they hadn’t even looked into transmission problems. Then they to More

by fjacksen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Ertl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Heinlen was the xxx then was being very rude. Saying it was my fault because I didn’t have good enough contact with them. , Jeff (Heinee) Heinlen, Laura Ellingson
May 17, 2023 -

Tanner Motors responded

Please reach out to our service Director so we can resolve any issues from your visit. I am not sure who you spoke with at the dealership as Mr tanner was not here when your vehicle was in.

May 17, 2023 -

fjacksen responded

The person that was being rude and everything was Jeff Heinlen. He was yelling at me from his office.

April 30, 2023

Looks like they could use a larger service area. Friendly service writers. Warranty service was performed promptly. More

by BTHOMPSON1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
May 17, 2023 -

Tanner Motors responded

thank you for the review.

April 28, 2023

Very friendly people and they try to accommodate your needs. Clean waiting room and bathrooms. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
May 17, 2023 -

Tanner Motors responded

thank you

April 26, 2023

Sales department is awesome! ! Service not so much. Vehicle not done when said which was fine except I didn’t get any updates. I had to track down my service writer. Not good cust More

by SWINEGARNER
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Ellingson
May 17, 2023 -

Tanner Motors responded

Please do reach out to our Service Director for anything that we can resolve for you on your service visit

April 26, 2023

Always very professional and pleasant to work with. I trust them and have always been treated very happy with the service. More

by Jeff Burman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen (Sv Mgr), Casey Kujava, Jon Heikkenen
May 17, 2023 -

Tanner Motors responded

thank you

April 26, 2023

I was always told If you can't say anything good don't say anything at all More

by nascarguy3fan
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Obrycki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
May 17, 2023 -

Tanner Motors responded

thank you

April 26, 2023

Oil change was quick and efficient in and out in less than an hour. Unfortunately I had oil leaking off the cross beam under oil filter. I crawled under took a picture, send it to service. Since I live More

by MURPHY1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Obrycki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabitha, excellent , Laura Ellingson
April 23, 2023

Service dept was very kind and professional. Service on vehicle was done on the day scheduled.. Nice work everyone!! Thank you More

by annetteforkel@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
Apr 25, 2023 -

Tanner Motors responded

Than you for the 5 star review

April 23, 2023

5 5 I was very happy with the staff and the service! Very welcoming and professional! More

by jannagram@gmail.com
Recommend Dealer
Yes
Employees Worked With
I keep answering but the survey doesn't advance.
Apr 25, 2023 -

Tanner Motors responded

Thank you for your kind review

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