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Tanner Motors - Service Center

Brainerd, MN

4.4
733 Reviews
Call Service Center (218) 829-3597

733 Reviews of Tanner Motors - Service Center

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February 16, 2024

I Really Like This Place. The service is awesome and the help is very friendly. I Trust them for quite a few years now More

by auntedmoescookies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Heikkenen
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Feb 19, 2024 -

Tanner Motors responded

Thank you for your kind words, our service team is awesome and friendly! I will pass this on to them!

February 10, 2024

They made sure we were happy and followed up with us on every detail. No issues. More

by YOUNGSMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Swedberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Heikkenen
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Feb 12, 2024 -

Tanner Motors responded

Thank you for your positive review, Glad we could help. We will pass this on to each of them

February 05, 2024

The service was good, but making the appointment was disappointing. Went into a voicemail system and waited 24 hours and never received a call back. Had to call in again to make an appointment. More

by TGKRUCHTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Tanner Motors responded

Thank you for the review, We are in the process of exploring additional options for making service appointments easier, we understand that your time is important.

February 02, 2024

Fast service. Kept me informed on the situation and got my vehicle back to me in a timely manner. More

by JERRY H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot
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Feb 09, 2024 -

Tanner Motors responded

Great to hear about Elliot and the service dept! thank you for taking the time to rate us 5 Stars! I will pass this on to Elliots supervisor

January 26, 2024

Customers are always wrong they’re always right until something major happens. Professionalism and customer service is lacking. More

by Heidmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Ertl
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Tanner Motors responded

If you would please give our service department a call Glen our Service manager would like to know more about your experience.

January 14, 2024

It is necessary for me time to use it as I have a jeep It is a fine dealership More

by carkhoffman
Recommend Dealer
Yes
Employees Worked With
A woman who was just a new hire
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Jan 29, 2024 -

Tanner Motors responded

Thank you for the review I will let Angie our new hire know you mentioned her.

January 08, 2024

Very professional service completely satisfied with work and speed at which it got done excellent More

by DENTI.ANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Tanner Motors responded

Thank you for the kind words we will pass this on to Glen

December 17, 2023

The service was great, but the parking could have been better not enough had to wait for a parking spot. More

by BUFFALO71LAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2023 -

Tanner Motors responded

Thank you for the Kind words about our service department, we are aware of the parking situation and try to accommodate as best as possible.

December 14, 2023

Our Jeep issue was repaired, but the prices are outrageous! $136.00 per hour just to diagnose the problem. More

by JeepFamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Ertl
4.0
This rating includes all reviews, with more weight given to recent reviews.
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December 13, 2023

They do everything they can to solve issues; give great feedback, and are extraordinary to work with!! Even though I have ongoing issues with my fuel system; since almost 2020 when I leased the jeep; they More

by LINRAN1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn ; Trapper
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Jan 29, 2024 -

Tanner Motors responded

Thank you for our positive feedback, We will let Trapper and Glen know.

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