Tanner Motors - Service Center

The service department manager was very helpful. He followed up on my concerns and handled them very professionally. He followed up on my concerns and handled them very professionally. More

They always are fast and efficient. They do a complete inspection of my vehicle and fluids. They do a complete inspection of my vehicle and fluids. More

The service, and the employees are great. The service was done when I needed it. The service was done when I needed it. More

The service I receive at Tanner Jeep is always exceptional! The people are knowledgeable and always very professional! exceptional! The people are knowledgeable and always very professional! More

Joline was able to schedule me to bring in my RAM for recall service. The service was performed in a timely manner. recall service. The service was performed in a timely manner. More

Checked my vehicle and informed me of status. I am satisfied, having to enter comments is a pain I am satisfied, having to enter comments is a pain More

We always receive the best customer service - we don’t bring the jeep anywhere else! Thanks bring the jeep anywhere else! Thanks More

The quality of the work done to replace a defective part (under warranty) was great. They had the Jeep for about a week, which was really not an issue. My only minor complaint is that the representative k (under warranty) was great. They had the Jeep for about a week, which was really not an issue. My only minor complaint is that the representative kept overpromising on timelines. It would be much better if he’d been more circumspect about when the car would be ready. Three times he said it would “probably” be done on a certain day, and three times he was wrong. The repair takes how ever long it takes, and this is Avery minor issue. It’s just something I thought that management might want to know about in order to have staff manage expectations. I’m pretty easy going, so it didn’t rattle me, but I can see other people getting bent out of shape by getting incorrect info. Doing this potentially creates an issue where there doesn’t need to be one. I see this a lot, and it’s born from people. Really wanting to be helpful and not disappoint, so I know that his heart is in the right place. He was super friendly and responsive as well, so it was a good experience overall!. More

Trapper took care of me and immediately gave me a number for the tow, encouraged me to get it in that day and called and kept me up to date on the progress of my needed repairs. He also offered a loaner car for the tow, encouraged me to get it in that day and called and kept me up to date on the progress of my needed repairs. He also offered a loaner car so I wouldn’t have to wait around. Great service! More

Trapper was helpful by showing me how to use my center stack. So glad to feel like I am valued and not dumb. stack. So glad to feel like I am valued and not dumb. More