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Tamiami Hyundai - Service Center

Naples, FL

4.6
389 Reviews

389 Reviews of Tamiami Hyundai - Service Center

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February 16, 2025

My service person (Sheila) was very good. The repairs were done well. My problem with the dealership is the 3.5% charge for using a credit card for payment. My particular bill was over 2k re More

by RECPEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila
Feb 17, 2025 -

Tamiami Hyundai responded

Thank you for sharing your feedback about your recent visit to Tamiami Hyundai. We're glad Sheila provided excellent service and that the repairs were satisfactory. As it is not sustainable for any business to absorb credit card fees, we offer a cash and check discount and have an ATM on-site for our guests' convenience. Your comments are important to us, and we'll be sure to pass them along as we strive for continuous improvement in our customer experience.

February 15, 2025

Tamiami Hyundai in Naples, Florida was the worst car purchase experience ever. I came out of a Tesla model 3 so very Very familiar with electric cars, charging stations, etc… I never had an issue with m More

by Deliver what you preach
Recommend Dealer
No
Employees Worked With
Brian Geary
1.0
This rating includes all reviews, with more weight given to recent reviews.
Remi Mendozzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joy Zellers
Feb 17, 2025 -

Tamiami Hyundai responded

We have continuously gone around and around with this conversation. At the end of the day, you purchased a Hyundai Ionic, not a Tesla. You were charging the car improperly and you are not willing to admit your fault. I’ve spoken to our office. Your deal has been funded and your plate and refund have been mailed. We are not aware of any issue on our side. This seems to be a reoccurring issue with you making more of something than it really is. Please do not address my staff. If you would like to discuss further, I would love to. Please dial me directly at 239-417-1222 extension 3231. Joy Zellers-Rautenkranz - Operations Manager

Feb 17, 2025 -

Deliver what you preach responded

Blaming the customer isn’t the solution—yes, I know how to charge an electric car. The real issue is that you sold me a vehicle without the proper adapter needed for charging. That’s a problem you and Hyundai need to resolve and take accountability for. To the public: The customer service here is terrible. Joy Zellers is extremely rude, and I strongly recommend taking your business elsewhere. Additionally, I have yet to receive a refund or clear information about my financing, which, according to Remy, was mishandled. Perhaps better communication within your team would prevent situations like this.

February 15, 2025

Mr Jorge is outstanding I recommend to change his name to be Mr Hyndai !!! he is genuine gentleman I am very lucky to have him as my adviser !!! More

by Michael Gotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Tamiami Hyundai responded

Michael, we're delighted to hear that Mr. Jorge made such a positive impression during your visit at Tamiami Hyundai! Your recommendation means a lot to us and we'll be sure to share your kind words with him.

February 15, 2025

Linda Midlam was very helpful for my repair of the automatic wiper rain sensor. Thank you Linda. More

by MANAGER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Midlam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Tamiami Hyundai responded

Thank you for taking the time to review Tamiami Hyundai! We'll pass your feedback along to Linda.

February 15, 2025

Linda Midlam has been an excellent service provider over my 4 years at Tamiami Hhyundai. More

by BMELARAGNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Midlam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd who retired was excellent.
Feb 17, 2025 -

Tamiami Hyundai responded

Thank you for leaving Tamiami Hyundai a five-star review! We are happy to hear that Linda has continued to provide excellent service.

February 15, 2025

Linda is the best service rep! Thorough, polite and always with a smile. I won’t deal with anyone else. More

by AFJNAPLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Midlam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Tamiami Hyundai responded

We're delighted to hear that Linda has made such a positive impression on your visits to Tamiami Hyundai! Thank you for sharing this feedback, and we look forward to serving you again soon.

February 14, 2025

Linda is excellent and always gives great service. I'm severely disappointed that my passenger door is peeling, AGAIN, and nothing is being done without spending a ridiculous amount of money. I will More

by Lane311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Midlam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Tamiami Hyundai responded

Thank you for acknowledging Linda's excellent service. I'm sorry to hear about the ongoing issue with your passenger door and understand how frustrating this must be. We strive to provide solutions that are both effective and reasonable, so please feel free to reach out if you'd like us to look into this further. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

February 14, 2025

Sheila my service rep was thorough and efficient in getting my vehicle serviced in a reasonable amount of time. More

by LARRYMATTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila
Feb 14, 2025 -

Tamiami Hyundai responded

Larry, we're delighted to hear that Sheila provided thorough and efficient service for your vehicle at Tamiami Hyundai. Thanks for sharing your experience with us!

February 14, 2025

Everything went smoothly and on time. Jamie was courteous, friendly and professional. They performed a quick car wash and protected everything nicely More

by stevesmith959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Tamiami Hyundai responded

Steve, we're delighted to hear that Jamie and the Tamiami Hyundai team provided such a smooth experience for you. Thanks for sharing your positive feedback!

February 14, 2025

Alejandre was terrific! She took the time to explain things well. Give her a raise! More

by DNMONTANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Tamiami Hyundai responded

We are glad to hear that Alejandre provided excellent service. Thanks for choosing Tamiami Hyundai!

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