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Tamiami Hyundai - Service Center

Naples, FL

4.6
388 Reviews

388 Reviews of Tamiami Hyundai - Service Center

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February 18, 2025

The service tech was really excellent common knowledgeable, courteous and took care of my problems More

by WEMMEMCHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Tamiami Hyundai responded

Your kind words made our day! Thanks for choosing Tamiami Hyundai.

February 18, 2025

Everything was great except trying to schedule a service call on my limited availability within your overbooked service dept. More

by TOMMYEEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami
Feb 19, 2025 -

Tamiami Hyundai responded

Thank you for sharing your feedback with us! We're glad to hear that everything else was great, and we apologize for any inconvenience with scheduling a service call at Tamiami Hyundai. We'll work on improving this aspect of our service.

February 18, 2025

It was a great experience. The service was great and service tech was helpful. I also had a premium car wash and it was great More

by bodor_lillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Tamiami Hyundai responded

Lillian, we're delighted to hear you had a great experience with our team at Tamiami Hyundai! Thank you for sharing your feedback and enjoying the premium car wash.

February 18, 2025

I had the best customer experience. Jorge assisted me with getting Tucson looked at with driver side window and keep me inform was the repair was completed. Also advise me of some othe More

by bonilla_i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Tamiami Hyundai responded

We're delighted to hear about your positive experience at Tamiami Hyundai! It's great that Jorge kept you informed and provided helpful advice during your visit. Thank you for choosing us, and we look forward to assisting with any future needs!

February 17, 2025

Friendly, courteous, professional, expedient response time, knowledgeable, patient with any and all questions, clean and safe workplace. More

by REGINA56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Tamiami Hyundai responded

Thank you for highlighting the positive aspects of your experience with Tamiami Hyundai! We're delighted to know our team provided friendly and professional service. We appreciate your support and look forward to assisting you again in the future!

February 16, 2025

My service person (Sheila) was very good. The repairs were done well. My problem with the dealership is the 3.5% charge for using a credit card for payment. My particular bill was over 2k re More

by RECPEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila
Feb 17, 2025 -

Tamiami Hyundai responded

Thank you for sharing your feedback about your recent visit to Tamiami Hyundai. We're glad Sheila provided excellent service and that the repairs were satisfactory. As it is not sustainable for any business to absorb credit card fees, we offer a cash and check discount and have an ATM on-site for our guests' convenience. Your comments are important to us, and we'll be sure to pass them along as we strive for continuous improvement in our customer experience.

February 16, 2025

Pushes unnecessary replacements, under performance on included items - such as complementary car wash which wasn’t done. Advisors lean on cocky. More

by karenmcdowell4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Tamiami Hyundai responded

Karen, we apologize if our service didn't meet expectations and would appreciate the opportunity to improve. Please contact us directly so we can clear up any confusion about your recent visit. Thank you, Joy Zellers Rautenkranz - Operations Manager - 2394171222

February 16, 2025

I had to wait three hours to get my tail light repaired. As it turns out, they fix the wrong tail light. This dealership takes an amazingly long time and even for an oil change I’ll be there three or four h More

by GREG@SMITHNET1.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Tamiami Hyundai responded

It's disappointing to hear about the long wait times and mix-up with your tail light repair. We strive for efficiency and accuracy, so this feedback is concerning. Please reach out if you'd like us to address these issues further or have any other concerns. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

February 16, 2025

I didn’t have an appointment (during the busiest time of year), and they still fit me in and got my car back to me in under 2 hours! More

by finnekat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richeka "Ricky" Providence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Midlam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Pereiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Tamiami Hyundai responded

We're delighted to hear that our team at Tamiami Hyundai was able to accommodate you so efficiently during a busy time. Thank you for sharing your experience, and we're glad we could get your car back quickly!

February 16, 2025

I am most impressed with the excellent service I received from Joshua Gonzales, Service Advisor at Tamiami Hyundai. I needed a new battery and the scheduler with whom I spoke gave me an appointment two month More

by TMTALBOTT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Tamiami Hyundai responded

Thank you for sharing your experience with Joshua at Tamiami Hyundai! We're delighted to hear that he was able to assist you promptly and provide the respectful service you've come to trust. We'll be sure to pass along your kind words, and rest assured, our team is always here for any future needs!

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