Tamiami Hyundai - Service Center

I went to the dealership to ask if they could look at my drivers side mirror. Someone pulled it away from the car and left it hanging by the electrical cord outside. I taped it back on the car with black drivers side mirror. Someone pulled it away from the car and left it hanging by the electrical cord outside. I taped it back on the car with black electrical tape. I explained what happened, and the guy said they would look at it. I explained that if they took the tape off and couldn’t fix it, they would need to tape it back on like I did. He said “we don’t do anything with tape”….I told him he had to fix it so I could drive it….can’t drive it with the mirror hanging down on the outside. He again said that they wouldn’t do anything with the tape….really?!?! He said I would have to leave it and they would let me know if it could be fixed. By this time I was ready to throttle him. Never again. I will wait until I get to Georgia and find a decent service department. What a jerk he was. More

My 2016 Hyundai Tucson's driver side window wouldn't go up about 2 weeks ago and the lock button on the driver side handle had fallen out. Another less critical problem I had was the display clock didn't w up about 2 weeks ago and the lock button on the driver side handle had fallen out. Another less critical problem I had was the display clock didn't work. I brought my car in the next morning and Oscar Campos was extremely helpful. He made sure my issues were covered under my extended warranty, which they were. I didn't have an appointment, but was desperate to get the window fixed as summer time in SWFL is hot and rainy. When it was ready, he informed me that the window and lock button were fixed, but he had to order a new radio as that was the only way to have the clock work on the dash. I came in again the next week, and not only did they replace the radio, they also addressed a recall on my car. To top it off, they washed my car! I highly recommend Oscar as your go-to for service at this dealership. He was professional, personable, and went out of his way to make sure all my concerns were addressed and corrected. What a great guy to have in their service department. More

Pawel B is a great service advisor. He always goes above and beyond to fix my issues whenever I bring my geneses for service. I have been taken cared by him every time I bring my car for service. There has and beyond to fix my issues whenever I bring my geneses for service. I have been taken cared by him every time I bring my car for service. There has not been a time where I left and something was wrong. Thanks Pawel! More