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Tamiami Hyundai - Service Center

Naples, FL

4.6
402 Reviews

402 Reviews of Tamiami Hyundai - Service Center

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January 24, 2025

Had 2:30 appointment for oil change. Arrived at 2:10 and checked in. Used waiting room until 3:45 saw my car sitting outside. When I asked if it was finished, was told they were just get More

by bobbonson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Ruis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Tamiami Hyundai responded

I am sorry to hear of your disappointment with your recent service visit. While we appreciate you arriving early for your appointment—it does not necessarily mean your vehicle will be pulled into the shop earlier. I sincerely apologize if this was not clearly communicated to you and if we fell short of your expectations. If you would like to discuss this matter further, please feel free to reach out to me directly. Thank you for your understanding, and we appreciate the opportunity to serve you. Best, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

January 24, 2025

I'm very pleased with the service I received at Tamiami Hyundai. I went to the service department to get a replacement key for my recently purchased Hyundai Santa Fe. I received excellent service from Jami More

by DDKL1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Tamiami Hyundai responded

We're delighted to hear that Jamie Ruis and our service department at Tamiami Hyundai provided you with top-notch assistance for your Santa Fe. Thank you for sharing your positive experience, and we look forward to serving you again in the future!

January 24, 2025

Steve Dídac great job, answered our questions, gave real consideration to my wife’s request More

by BRUCE.EDGAR
Recommend Dealer
Yes
Employees Worked With
Steve Kalinowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Tamiami Hyundai responded

Bruce, we are glad to hear that Steve provided excellent service and information. Thanks for choosing Tamiami Hyundai.

January 24, 2025

It was very easy to schedule; drop off and pickup was easy and the service advisor was awesome! More

by NICOLRSARGENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Tamiami Hyundai responded

We are glad to hear that our Tamiami Hyundai team provided excellent service. Thanks for sharing this feedback with us!

January 24, 2025

Everyone was wonderful in detailing out what service they suggest and cost. Everything was done on time as well More

by rsmith3689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Tamiami Hyundai responded

We're delighted to hear that our team at Tamiami Hyundai provided clear service recommendations and timely completion. Thank you for sharing your positive experience!

January 24, 2025

Professional, courteous, knowledgeable, staff Service completed on a timely matter all work complete completed satisfactory More

by mgfig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Midlam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Tamiami Hyundai responded

Thank you for sharing your positive experience with the team at Tamiami Hyundai! We're glad to hear that our staff provided professional and timely service. We appreciate your feedback and look forward to serving you again in the future!

January 24, 2025

They have always been extremely helpful and accommodating. I have been quite happy with the dealership and staff. More

by JLRUBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Millang
Jan 27, 2025 -

Tamiami Hyundai responded

We're delighted to hear that you've had such positive experiences with our team at Tamiami Hyundai. Thank you for your kind words and continued support!

January 24, 2025

Excellent customer service and great on time delivery. Service agent was knowledgeable and courteous. She was helpful. More

by knanayakkara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Tamiami Hyundai responded

Kara, thank you for the fantastic feedback! We're delighted to hear that our team at Tamiami Hyundai provided excellent service and timely delivery. We appreciate your support!

January 23, 2025

Jamie was very knowledgeable, friendly, and I enjoyed my experience at your dealership, especially the complimentary car wash. More

by emadden471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Tamiami Hyundai responded

We're delighted to hear that Jamie made your visit enjoyable and informative at Tamiami Hyundai! It's great to know you appreciated the complimentary car wash as well. Thanks for choosing us!

January 23, 2025

I had to wait 5 weeks for a service appointment on my leased vehicle. I arrived 15 minutes early for my appointment and then waited for 2 hours and 45 minutes for what should have taken no more than 30 More

by budwski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Tamiami Hyundai responded

I am sorry to hear of your dissatisfaction with your recent service visit. Our service process should have been explained to you more thoroughly, and we regret that transparency about the wait time was not provided. We strive to accommodate timely service, and it is clear that we fell short in this instance. Should you wish to discuss this matter further, please do not hesitate to give me a call directly. Thank you for your feedback and for giving us the opportunity to improve. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

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