Tamiami Hyundai - Service Center

The staff were friendly. Place looked nice and clean. However, my appointment was for 1pm, I arrived on time and had to wait 10 minutes to check in as the girl was busy. N Place looked nice and clean. However, my appointment was for 1pm, I arrived on time and had to wait 10 minutes to check in as the girl was busy. No worries. It happens. I left my car as I made an appointment a few weeks in advance for a recall. I was told they could uber me home but I had to find my own way back. So I returned home, no phone calls to say the car was ready, nothing, just be back before 5 I was told. So I called at 4pm, three times, hung up on the first time, not on purpose I am sure, second time put to voice mail and third time, I said please don't put me on hold or send me to voicemail, I just want to know is my car ready as I had someone who could take me at that time. They said yes. I am 20 mins drive or so away. So I got there, the man said sorry, we need to replace your camera which was the recall, but we didn't do anything as we don't have them in stock, so you have to come back when the part comes in. I was told they would also wash my car complimentary. Well, a wasted day, no car wash, no repairs done and I am back to start. Waste of my time and day, gas, and friends time and no calls. I left my Yeti cup at the dealership. No call to say you left your cup if you are looking for it. I mention this because I have my name and phone number engraved on the cup. When I called the attendant said oh yes it is here, you can come pick it up. So to say the least, a frustrating, waste of time and money kind of day with no results. Why make an appointment when you can't service the car or at least say we will take a look and if there is a problem we will have to order the part. Instead, it will take us 2-3 hours to be told, we can't do it as we don't have the part. I am sure this doesn't happen every time, so my review was for this visit only. I just moved to this area and will need service in the future so praying it will be better the next time or I will be looking for another place to service the car. More

This was the longest time I had to wait for an oil change (1 hour 45 min) . I was prepared to wait as long as it took, so I kept busy..I was told up front that it would take that long beforehand, so I really (1 hour 45 min) . I was prepared to wait as long as it took, so I kept busy..I was told up front that it would take that long beforehand, so I really can't complain. I was treated well and I will return next time I need service. The waiting area was clean and comfortable. More

Very clean place Everyone is very professional, friendly, and easy to communicate with. They always take care of any concerns I have. They always ask if I need help with anything else. friendly, and easy to communicate with. They always take care of any concerns I have. They always ask if I need help with anything else. More

no one called to say my car was ready. ..got 1/2 a car wash. calling in is a circus with all the phone directions & when it went through no one answered the 1st time, tried again put on ho ..got 1/2 a car wash. calling in is a circus with all the phone directions & when it went through no one answered the 1st time, tried again put on hold & lost the call ..called again finally Ricky said I think your car is ready....not good More

Mr Jorge Sierra is number one he is really gentleman he take extra miles to make me extremely happy also Mr Brad Camino even he sold the car for me in July 2024 he still remember me every time I came for s take extra miles to make me extremely happy also Mr Brad Camino even he sold the car for me in July 2024 he still remember me every time I came for service & saw me he greet me by smile and offer help !!! really you have excellent team More

Avery busy and professional dealership who gives equal attention to its customers. Jamie Ruiz and friendly, informative and accommodating service representative who is forthcoming with service advice and attention to its customers. Jamie Ruiz and friendly, informative and accommodating service representative who is forthcoming with service advice and recommendations. More

Always professional and speedy service. Follow up is excellent. The waiting area is very accommodating. Follow up is excellent. The waiting area is very accommodating. More

Staff are knowledgeable, helpful, and friendly. The service waiting area is comfortable and clean. Always experience great service here. The service waiting area is comfortable and clean. Always experience great service here. More

Linda and Eddie are exceptional professionals who consistently deliver an exceptional overall experience when leasing, purchasing, or servicing your Hyundai or Genesis vehicle. Their dedication and e consistently deliver an exceptional overall experience when leasing, purchasing, or servicing your Hyundai or Genesis vehicle. Their dedication and expertise being highly honest and should be recognized and commended Excellent work! Continued efforts are commendable. More

Jamie Ruiz, was honest, explanatory, on the mark for wait time, helpful, and kind. Give him a raise! Margaret Sokolowski time, helpful, and kind. Give him a raise! Margaret Sokolowski More