Tameron Honda
Birmingham, AL
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We did not purchase here since we live in the ATL area. However, the contact who emailed me was responsive and RESPECTFUL of the fact that I do not want to be spammed. Most dealerships I've dealt with abus However, the contact who emailed me was responsive and RESPECTFUL of the fact that I do not want to be spammed. Most dealerships I've dealt with abuse contact information and cannot take a hint, thereby making a jerk out of me when I have to tell them to stop emailing or calling me. I saw good reviews on this place and had I been closer might have had some time to seriously consider their inventory. If you're in AL, it might be worth your time to check them out. More
NB - I'm updating my review because Tameron reached out to me and they are replacing the axles at no additional charge to me. I really appreciate that management at this dealership is committed to giving to me and they are replacing the axles at no additional charge to me. I really appreciate that management at this dealership is committed to giving the customer an excellent experience! I'm trying to be fair here - I drove and purchased a 2013 Honda Crosstour on August 19, 2023. It had a little shimmy in the steering, and we discussed that maybe it needed an alignment - it wasn't too bad. We looked on the ticket for the work done and noted it had been aligned, and the front wheel bearings had been replaced - and the trans-axles had been inspected and found to be in good repair. I took the car back on September 1 to see why the shimmy was happening - was it just an alignment? was it maybe a fuel injector that needed cleaning? As it turns out, the front axles need to be replaced. I am stunned - given the inspection done and the statements made, wouldn't this have been identified as an issue before I bought the car? I'm SO disappointed that my "new" old car now needs $3100 of service only twelve days after I bought it. More
Marlon was very professional and took the time to explain what the service codes meant along with explaining to me what service performed once they were complete. I'll definitely be back for future service what the service codes meant along with explaining to me what service performed once they were complete. I'll definitely be back for future service needs! More
The work was completed in the time frame that I was given beforehand. Also, Brandon responded to some questions that I asked him about my vehicle that were not directly related to the service that was perfor beforehand. Also, Brandon responded to some questions that I asked him about my vehicle that were not directly related to the service that was performed. More
Great customer service! Love the breakfast in the morning. I love the thorough inspections given during oil changes and the prices provided for recommendations. I also didn’ Love the breakfast in the morning. I love the thorough inspections given during oil changes and the prices provided for recommendations. I also didn’t feel pressured to add additional services. More
Convenient scheduling, professional and kind service specialist. Honest estimation of length of service. Full review of car service provided and findings. specialist. Honest estimation of length of service. Full review of car service provided and findings. More
Service was prompt and courteous. Customer service was excellent. Wade was outstanding. I will be scheduling a follow up for recommended maintenance soon. Customer service was excellent. Wade was outstanding. I will be scheduling a follow up for recommended maintenance soon. More