Tallahassee Ford - Service Center

Immediate service for long-distance traveler I was traveling from Illinois to Florida at the very end of December 2019 when I hit a raccoon. Did not notice until the next morning that part of my I was traveling from Illinois to Florida at the very end of December 2019 when I hit a raccoon. Did not notice until the next morning that part of my air deflector was detached and dragging. Drove to this dealership which was close by to where I had spent the night. A gentleman came out and took a look at the problem. I waited a mere few minutes before my vehicle was taken into the service area and the deflector was detached so my fellow travelers and I could continue on our next long drive to southern FL. The gentleman who first inspected my car problem also printed out the parts that I would need to order and have installed when I got back home. Can’t be more appreciative that my car problem was addressed so quickly so we could continue on with our trip!! People were friendly and professional. AND, NO CHARGE!! Thank you again! Your service was GREATLY appreciated! Paula DeLong Coal Valley, IL More

I can not recommend Jacob highly enough! He will do I can not recommend Jacob highly enough! He will do everything he can to help you out. And really easy to get hold of, I send him a text and he will I can not recommend Jacob highly enough! He will do everything he can to help you out. And really easy to get hold of, I send him a text and he will call me back almost straight away. I can book a service directly with him and also when my car died he really helped me out, I managed to get my car to him within 45 mins, he got it looked at and got my car back on the road within a few hours. Real super hero!! More

Goodwill Warranty Wanted to reach out and thank Greg and Fred for giving me a goodwill warranty on a check engine light that came up right at the end of my warranty on Wanted to reach out and thank Greg and Fred for giving me a goodwill warranty on a check engine light that came up right at the end of my warranty on bumper-to-bumper coverage. Technically I had gone over the 36K miles, but had scheduled the appointment before I had gone over and they are honoring the repair under my warranty. The part is on back order but they cleaned my car in the meantime which really made my day! Thanks Tallahassee-Lincoln Ford for making this experience exceptional. More

Poor service after purchase 2019 F150, after 3000 miles, multiple warnings no cruise. Great sales dept. but......17 day delay for service. Poor customer service at best. Look 2019 F150, after 3000 miles, multiple warnings no cruise. Great sales dept. but......17 day delay for service. Poor customer service at best. Looking elsewhere. More

Amazing Professional #1 Service Amanda was Instrumental in getting my 89 year old Dad back on the road while he was traveling from Panama City Beach to Cocoa Beach, FL with a 16' tr Amanda was Instrumental in getting my 89 year old Dad back on the road while he was traveling from Panama City Beach to Cocoa Beach, FL with a 16' trailer in tow. While on I-10 , his Ford 150 truck started to shake and shimmy ang the Engine warning lit up. He had to get off the highway, unhook the trailer and find a Ford dealership fast. When he got to Tallahassee Ford, he explained that he needed to get the truck fixed ASAP, and get back on the road with the trailer and drive another 6 hours to Cocoa Beach. She took him in and made sure that his Truck wes attended to and it was fixed in only a few hours. He was able to go back to where he had unhooked the trailer, hook it back up and he made it to his destination that evening. She saved him from having to stay in a hotel overnight, and he was able to make it to his Grandsons house that same day! He said that Amanda Walser was amazing and that he would recommend her to anyone needing service at Tallahassee Ford! More

They are ALWAYS slammed!!!! When I try to make an appointment (especially now that my horn is not working) they state that they are slammed and would make an appointment for me a When I try to make an appointment (especially now that my horn is not working) they state that they are slammed and would make an appointment for me at a later date!! I go there early that morning and there was hardly anyone there! And all I needed was for my horn to be repaired. If this keeps happened I plan on doing business elsewhere!! More

Amazing Amanda It does my heart good to write this review! My son recently moved to Tallahassee with a new baby in tow. His Ford Edge broke down and luckily, we ha It does my heart good to write this review! My son recently moved to Tallahassee with a new baby in tow. His Ford Edge broke down and luckily, we had it towed to Ford of Tallahassee where we met Amanda. She said "Don't worry I'll handle it" Well, after the warranty company gave us a run for the money, she did get it handled....I was very impressed. You have customers for life! Thank you Amanda and team! More

Horrible service department Went in for some warranty work on my brand new 2018 f150. First advisor told me he wouldn't look at my truck at all until it had 15k miles on it..its Went in for some warranty work on my brand new 2018 f150. First advisor told me he wouldn't look at my truck at all until it had 15k miles on it..its brand new and having issues, would wouldn't you look at it? So another advisor helped me out. Few days went by and I was told I possibly needed a new motor at 10k miles!! Few days went by went in to get a rental and was told my truck was ready to be picked up. That they updated the pcm and it fixed it !! Yeah right the next day back to a terrible riding truck. Either it didnt work or nother was ever done. The mileage in/out was completely crazy which makes think nothing was ever done. Now I have another appt next month and I really have no trust that something will be done to fix my 50k dollar truck..thankfully I bought the 100k miles warranty More