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Tallahassee Ford
Tallahassee, FL
652 Reviews
New to Tallahassee Ford? We’re glad that you’ve stopped by. While you settle in, we’d like to highlight the many reasons why you should stick with our dealership — there are plenty of tally marks that set us apart from the rest. Not only do we prioritize your valuable time in every interaction, but we provide exceptional customer service to every neighbor whether they buy from us or not. We like to call it our Hometown Promise. Shop our inventories with confidence thanks to our 20-Year/200,000-Mile Warranty, or start your custom order of a new Ford with our secure online form. From sales and financing to service and parts, we make it our business to keep our promises to you here at Tallahassee Ford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 652 reviews
August 11, 2019
Interest rates presented in a misleading way. Billy was very patient in showing me multiple trucks that had the options I was looking for. When I chose a truck, he ran the figures through finance. Billy was very patient in showing me multiple trucks that had the options I was looking for. When I chose a truck, he ran the figures through finance. I put $10k down plus trade. The figures came back and all looked acceptable except the 7.99% finance rate. Billy said "the guy" did it at the highest rate but it would probably be better depending in my credit score. I went home to clean out my trade and returned an hour later to complete the deal. I got into finance with Matthew and he discloses the rate is an automatic 7.99% from Ford or all rebates are lost. Common sense tells me that everyone at Tallahassee Ford understands the programs based on sales volume. I don't have an issue with the truth however I DO have an issue when the full truth is not disclosed from the beginning. Then I'm told that I MUST give them a five star rating. I was also requested to please NOT payoff or refinance the truck for at least 90 days or Matthew would not get paid. Just poor ending to a decent presentation. The 20 year 200k warranty sold the truck. More
by fordude
Employees Worked With
Matthew Katz, Billy Houck
August 10, 2019
Fast, pleasant, and friendly We arrived at the dealership, drove the two vehicles we were interested in, and made our choice. We agreed on a price got financing, and drove it home We arrived at the dealership, drove the two vehicles we were interested in, and made our choice. We agreed on a price got financing, and drove it home. More
by Ruzanne
Employees Worked With
Josh Cunniff, David Gregory, Matthew Katz
August 06, 2019
Amazing Professional #1 Service Amanda was Instrumental in getting my 89 year old Dad back on the road while he was traveling from Panama City Beach to Cocoa Beach, FL with a 16' tr Amanda was Instrumental in getting my 89 year old Dad back on the road while he was traveling from Panama City Beach to Cocoa Beach, FL with a 16' trailer in tow. While on I-10 , his Ford 150 truck started to shake and shimmy ang the Engine warning lit up. He had to get off the highway, unhook the trailer and find a Ford dealership fast. When he got to Tallahassee Ford, he explained that he needed to get the truck fixed ASAP, and get back on the road with the trailer and drive another 6 hours to Cocoa Beach. She took him in and made sure that his Truck wes attended to and it was fixed in only a few hours. He was able to go back to where he had unhooked the trailer, hook it back up and he made it to his destination that evening. She saved him from having to stay in a hotel overnight, and he was able to make it to his Grandsons house that same day! He said that Amanda Walser was amazing and that he would recommend her to anyone needing service at Tallahassee Ford! More
by wawest
Employees Worked With
Amanda Walser
August 03, 2019
Satisfied with experience. I was pleased with car salesman. The finance officer was knowledgeable, and explained warrant options as well as purposes of documents signed. I wou I was pleased with car salesman. The finance officer was knowledgeable, and explained warrant options as well as purposes of documents signed. I would recommend this dealership for purchase of Ford products. More
by Cab
August 02, 2019
Great experience with Tallahassee Ford Our experience with Tallahassee Ford Lincoln today was excellent from start to finish. Josh Cunniff, our salesman, was very knowledgeable and I was v Our experience with Tallahassee Ford Lincoln today was excellent from start to finish. Josh Cunniff, our salesman, was very knowledgeable and I was very happy with the final price on my used car purchase. It was very fair and Josh was very easy to deal with. I would recommend Josh to anyone looking for a new or used vehicle. Matthew Katz was also very knowledgeable and friendly. He explained everything about our financing and the various warranties available to buyers. He did not pressure us in any way, just made sure we understood what options were available to us. I was very pleased with the experience at Tallahassee Ford and will definitely buy from this dealership again. More
by rickyrebarco
Employees Worked With
Josh Cunniff, Matthew Katz
July 30, 2019
Pleasant Experience I was able to obtain an excellent deal with little negotiation through salesman Christopher Flannery. On top of that, being 2 hours away, the vehicle I was able to obtain an excellent deal with little negotiation through salesman Christopher Flannery. On top of that, being 2 hours away, the vehicle was delivered to my home and all paperwork was done there. Thank you for your professional service. I highly recommend Tallahassee Ford. More
by chiagoddi
Employees Worked With
Christopher Flannery
July 29, 2019
They are ALWAYS slammed!!!! When I try to make an appointment (especially now that my horn is not working) they state that they are slammed and would make an appointment for me a When I try to make an appointment (especially now that my horn is not working) they state that they are slammed and would make an appointment for me at a later date!! I go there early that morning and there was hardly anyone there! And all I needed was for my horn to be repaired. If this keeps happened I plan on doing business elsewhere!! More
by Eureka1987
Employees Worked With
Fred Oliveira
July 29, 2019
Excellent service Everybody at the dealership was very accommodating and helpful. They made sure I understood everything before signing. I am very happy with my purchas Everybody at the dealership was very accommodating and helpful. They made sure I understood everything before signing. I am very happy with my purchase so far, and would purchase another car here in a heartbeat. More
by Laureng
Employees Worked With
Vincent (sales), Matthew Katz
July 29, 2019
bought a used vehicle. Josh and Matthew where both excellent and professional. I would not mind doing business with them again. I my eyes they made Tallahassee Ford look goo Josh and Matthew where both excellent and professional. I would not mind doing business with them again. I my eyes they made Tallahassee Ford look good. Thanks for your work. More
by robertjohnson
Employees Worked With
Josh Cunniff, Matthew Katz
July 29, 2019
Good process I felt that the whole process of purchase was very good. It wasnt high pressure which I liked. Keeping the document fees lower than other dealerships I felt that the whole process of purchase was very good. It wasnt high pressure which I liked. Keeping the document fees lower than other dealerships is good too. More
by Dc
Employees Worked With
David Gregory, Matthew Katz
