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Tallahassee Ford
Tallahassee, FL
652 Reviews
New to Tallahassee Ford? We’re glad that you’ve stopped by. While you settle in, we’d like to highlight the many reasons why you should stick with our dealership — there are plenty of tally marks that set us apart from the rest. Not only do we prioritize your valuable time in every interaction, but we provide exceptional customer service to every neighbor whether they buy from us or not. We like to call it our Hometown Promise. Shop our inventories with confidence thanks to our 20-Year/200,000-Mile Warranty, or start your custom order of a new Ford with our secure online form. From sales and financing to service and parts, we make it our business to keep our promises to you here at Tallahassee Ford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 652 reviews
May 07, 2019
Great Buying Experience Until it Wasn't Bought a 2016 Nissan Murano SL, Discovered soon after it was a wrecked car but had not reported on Car Fax. Struggled a lot to get call backs ever s Bought a 2016 Nissan Murano SL, Discovered soon after it was a wrecked car but had not reported on Car Fax. Struggled a lot to get call backs ever since. Struggled to get car into shop (both shop owner and used car supervisor forgot? Took off work for nothing) . Been to shop twice. Still not fixed but actually worse. Now they are avoiding my calls and emails. So great experience buying. Negligent experience making it right. Would like to hear from the owner of the dealership to ask him/her why no one is overly concerned that I paid for an car that was sold by their dealership for the price of an unwrecked auto. More
by susiehmorris
May 02, 2019
Great Customer Service Matthew (the salesman) was great. I told him what I was looking for and he didn’t waste anytime helping me and meeting my need. It was quick and painl Matthew (the salesman) was great. I told him what I was looking for and he didn’t waste anytime helping me and meeting my need. It was quick and painless. More
by Grandsmith7
Employees Worked With
Matthew Katz
April 26, 2019
Stands behind their words. Just bought a new F350 in March. The road hazard warranty we bought was supposed to cover our tires and rims. Found out a month later it didn't. They Just bought a new F350 in March. The road hazard warranty we bought was supposed to cover our tires and rims. Found out a month later it didn't. They corrected it as soon as I notified them at their cost. Thank you Sandra for awesome service. More
by Czlibrators
Employees Worked With
Sandra DeMay
April 24, 2019
Easiest vehicle purchase ever! This experience purchasing my new car at Tallahassee Ford with Matthew Katz was the easiest and most stress free I have ever experienced In my lifetim This experience purchasing my new car at Tallahassee Ford with Matthew Katz was the easiest and most stress free I have ever experienced In my lifetime. I didn’t feel pressured at all. Matthew was a great salesman, knowledgeable and I will recommend him to others. More
by Bina1969
Employees Worked With
Matthew Katz, Sandra DeMay
April 24, 2019
Great follow up! Pulled the rabbit out of the hat!! Went there looking for a new truck for me and my wife. Found a 2018 f-150 with a diesel motor. Not being a diesel guy or towing much I left. I Got o Went there looking for a new truck for me and my wife. Found a 2018 f-150 with a diesel motor. Not being a diesel guy or towing much I left. I Got on the internet and decided to let Ford find what I wanted, it just so happened TALLAHASSEE FORD had exactly what we wanted. With Eddie Cruze’s follow up with emails, texts and voice mail we were able to work out a deal that same day, a 2019 Ford F-150 loaded with the motor (5.0 ltr. V-8) I wanted. We got to the dealership and met Bill Kalgan who was very easy to deal with and talk to, a fine professional. He turned me over to John Jimenez to finalize all paperwork along with the finance personnel Terrence Fisher which was done with ease and a sense of urgency. We couldn’t ask for a better experience! We have a 2013 f-150 with 253,000 miles on it and look forward to putting that amount or more on this new one. Very professional, polite and willing to work with us all the way!! Thanks to all involved! Do yourself good and visit John for a new ride! More
by TallyRick
April 24, 2019
Great customer service ! I appreciate the patience of everyone involved. That's why I came back to Tallahassee Ford. I recommend Tallahassee Ford to others. ! I appreciate the patience of everyone involved. That's why I came back to Tallahassee Ford. I recommend Tallahassee Ford to others. More
by Joy
Employees Worked With
April 22, 2019
Purchase of 2019 Escape. Vert impressed with this delearship. Matthew and Tim were very polite and courteous. This is the first time I have purchased a new car in 11 years.! L Vert impressed with this delearship. Matthew and Tim were very polite and courteous. This is the first time I have purchased a new car in 11 years.! Loving my new Escape! P.S....My reason for coming to Tallahassee Ford was to meet Gentry.😄 More
by Baxter, J&L
Employees Worked With
Matthew Katz, Tim Hovan
April 20, 2019
Happy With My Purchase Great experience. Although I didn’t wind up matching my initial plan, the insight from Matt was invaluable. The signing was also an excellent experien Great experience. Although I didn’t wind up matching my initial plan, the insight from Matt was invaluable. The signing was also an excellent experience. Sandra was wonderful to work with. More
by Holleyb311@hotmail.com
Employees Worked With
Matthew Katz, Sandra DeMay
April 19, 2019
Just bought a second car from same sales person Reggie takes care of you and makes sure you get the car you want for a reasonable price. He’s highly personable, knowledgeable, and caring. He is alwa Reggie takes care of you and makes sure you get the car you want for a reasonable price. He’s highly personable, knowledgeable, and caring. He is always available even after the sale. More
by OmaJoe
Employees Worked With
Reggie Strachan
April 19, 2019
Matt was outstanding Matt Katz was awesome to work with and he didn’t get the sale this time but he will if I deal with Tallahassee Ford in the future Matt Katz was awesome to work with and he didn’t get the sale this time but he will if I deal with Tallahassee Ford in the future More
by Ter
Employees Worked With
Matthew Katz
