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Tallahassee Dodge Chrysler Jeep Ram Fiat

Tallahassee, FL

2.1
301 Reviews

3987 W Tennessee St

Tallahassee, FL

32304

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Showing 301 reviews

June 22, 2012

Randy and Eddie are wonderful in their customer service skills! Sadly this is hard to come by any more. They were also very knowledgeable and helpful at every step of the way when it came to having a lift More

by jamesandcheryldawson
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Randy Harris, Eddie and Kevin
Jun 27, 2012 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

Thank you for taking the time to share your experience with us! Randy and Eddie are valued members of our service team and I know they we will be honored to know you were so pleased with the service they provided. We truly appreciate your business and the fact that you've recommended us. Please don't hesitate to call if you have any questions or concerns. Also, be sure to follow us on Facebook for all of our exclusive offers!

May 08, 2012

I have received a bill and not received the service. Service dept has a lot to learn about pleasing customers. The sale was not a pleasure. Fixing an out of alignment has never been fixed. Paid for More

by TopGun6907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Kent
Jun 27, 2012 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

My name is Eddie Kent and I am the service mangaer here at Tallahassee Dodge Chrysler Jeep. I would like to get some more information on the repairs that you were billed for. I also would like to talk with you. I am sorry for any charges that you paid for if you did not receive the services you paid for. This is not how I or the dealership operate.

Jun 27, 2012 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

Once again, I'm sorry you received a bill for services that were not received. Thank you for bringing it to our attention and giving us the opportunity to fix our mistake.

Jun 27, 2012 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

Thank you for taking the time to share your comments and feelings about our dealership. It appears we mishandled your situation and for this we apologize. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. Customer satisfaction is our top priority. I believe we have now fixed your billing and service issues, but if you have any other concerns, please let us know.

April 29, 2012

I went to Tally Dodge,Chrysler, Jeep after my other vehicle had been totalled. The other people's insurance only let me have a rental car for 7 days. I first met with Tony Mac on a Saturday and he sho More

by camperjen78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mac (aka McFarland)
Jun 27, 2012 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

Thank you for taking the time to share your experience with us! Customer satisfaction is our top priority and we are glad to have met this goal with you. Tony will be happy to hear that he helped make your experience a pleasure. We hope you are enjoying your new Jeep (aka Peabody)! Don't forget to visit our Facebook page for new offers and contests!

April 11, 2012

I am the proud owner of a 2011 Dodge Nitro or "Hi Ho Silver" as I call her, lol Chris Thompson was my sales rep. and I cannot begin to tell you how much he went out of his way to find me a vehicle I w More

by debintally
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
Jun 27, 2012 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

Thank you for taking the time to share your comments and experience about our dealership online. We truly value your business and appreciate you recommending us. I know Chris will be pleased to know that he helped make your buying experience a positive one. We hope you are enjoying your new Nitro and all of it's gadgets! Don't forgot to check us out on Facebook for news and special offers!

April 10, 2012

I visited this dealership on 4/10/12 and was assisted by Mr. Nick Jones. Mr. Jones was extremely professional. Mr. Jones was genuinely courteous during the duration of my visit. He explained the process More

by vickie d. fields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Jones, Nick Jones
Jun 27, 2012 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

Thank you for taking the time to share your feedback with us! Customer service is a top priority for us and I'm happy we were able to help get you what you wanted. I know Nick will be pleased to know that he was such a help. Please let us know if there is anything we can help you with in the future. Be sure to visit us on Facebook to stay up to date on news and special offers!

February 17, 2012

After having a few problems Mr. Mclenndon went out of his way to make things right. He kept in contact with me the whole time and has the best costumer service. I highly recommend Mr. Mclenndon when you dec More

by NicholeD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Mclenndon
Jun 27, 2012 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

Thank you for taking the time to share your feedback. We would like to apologize that you started off with a negative experience at our dealership. Customer service is extremely important to us and I'm glad Shawn McClendon was able to turn your experience into a positive one. We appreciate you recommending our dealership and I know Shawn will be pleased to know you have recommended him too. Don't forgot to check us out on Facebook for special offers and contests!

February 16, 2012

We've bought 5 brand new cars within 4 years from here. They EARNED our business. Nick finds YOUR car and Shawn finds YOUR price. More

by LSUNOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Jones, Nick Jones, Shawn McClendon
Jun 27, 2012 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

Thank you for taking the time to review our dealership. Customer satisfaction is our top priority and we're pleased to know that you are a repeat customer! We truly appreciate your business and look forward to helping you in the future. Don't forgot to visit us on Facebook for special offers and contests!

February 09, 2012

PLEASE SAVE YOUR TIME AND MONEY. Do not buy a car from tallahassee dodge Chrysler jeep. They sale bad cars, I paid 5700 cash for a car, I have driven less then 1000 miles, tomorrow will be one week, to th More

by NicholeD
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Kent, Tony, and Chris
February 01, 2012

In & Out in less than an hour! This dealership was more than gracious to have our business. We would consider Tallahasse Chrysler Jeep Dodge for our next purchase. More

by kahamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Onorato
January 23, 2012

I have been trying for days to get a service appointment. Have left 5 messages and still not received a return call---unbelievable in this day and age of customer service being so important. I wish I had an More

by jestad
Customer Service
Recommend Dealer
No
Employees Worked With
i was told i needed to speak to Randy in service
Jun 27, 2012 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

I'm sorry you were unable to get in touch with our service department. Thank you for notifying us of this problem so we can ensure it will not happen again. We appreciate your business and customer service is very important to our dealership.

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