Tallahassee Dodge Chrysler Jeep Ram Fiat
Tallahassee, FL
Filter Reviews by Keyword
By Type
Showing 301 reviews
The document the dealership uses to present the extended warranty and gap insurance is misleading. There is no check box for declining coverage and this is not explained by the sales staff so it appears as warranty and gap insurance is misleading. There is no check box for declining coverage and this is not explained by the sales staff so it appears as though there is not option but to accept it and shows options with what payments, but nothing about what the payment would be if no options were selected. They used a rubber stamp to indicate coverage declined. How about adding a check box to clear up any confusion. The salesman was friendly, but I wish he had explained the form up front and the option not to select anything, I lost a lot of respect for him and more specifically the dealership. I love the vehicle and am glad I purhased it, but won't be back there to buy another. That is unfortunate for them as we plan to buy a Dart for my daughter this year, but will either get it from the dealership in Quincy or Valdosta. Finally, I am appauled at the trade amount I was offered, absolutely ridiculous. They need to find another person to determine the value of trade-ins, that is another reason I will never use this dealership again. Ironically I should have known, several years ago I came to this dealership to buy a Dodge Ram Pick-up, I ended up getting it from a dealer in Valdosta. More
Brian was a pleasure to do business with. He answered all my questions over the phone and via text messaging. Brian was very responsive to my inquiries. The most important aspect of our transaction was all my questions over the phone and via text messaging. Brian was very responsive to my inquiries. The most important aspect of our transaction was the accuracy of the pricing for my new truck over the phone prior to my visit to the dealership. He was very low keyed, and not pushy about making a deal. Very relaxed experience... Brian is highly recommended. More
Brian Donahue is an amazing car salesman! He really took a personal approach with me. He was honest with me about my financial situation, and offered some real-life advice. I appreciate him so much for the a personal approach with me. He was honest with me about my financial situation, and offered some real-life advice. I appreciate him so much for the time (all afternoon) he took with me. He allowed me to take the car to surprise my wife. From the very first time I called him, (some months ago) through the purchase, I truly believe he had my family's best interest at heart! God Bless you Brian!! More
I wasn't looking for a new car, but I got one. The 2009 Liberty Jeep, I bought in November of 2012, was a great car, never had a problem with it, until now. Whom ever owned it before, towed it behind 2009 Liberty Jeep, I bought in November of 2012, was a great car, never had a problem with it, until now. Whom ever owned it before, towed it behind another, they were nice enough to leave the braking system needed for this under the jeep, very close to the air conditioning condenser, so guess what none of my warranties covers it, why, because it is a hazard not mechanical. The repairs are 800.00 and up. I'm very upset go outside and get some fresh air. Jesse David Sanders Jr. starts talking to me, I tell him the story, he verifies everything is said, He wants to see if I qualify for this program they have going on, because I only bought the Jeep in November didn't think I wood, guess what, I did. By this time I have all kinds of sales people talking to me, sorry I can't remember all their names, they were all great. I'm in retail sales so I know somewhat of what it's like. After seeing several cars, they were in my price range, but to small, they started showing me, a 2013 Dodge Durango, the first one was out of price range, (I really liked this one, it had everything I needed on it) but the payments were way out of my range. The second 2013 Dodge Durango was closer to what I could afford, so I bought this one. I had been talking to Derrick White also he a great asset to the team, he was showing me some of the features and the in's and out' of the Durango he was very knowledgeable. Jesse David Sanders Jr. and Derrick White great work, and the other employee' s Thank You sorry I can't remember all the names. I really miss my Jeep, I hated to trade it in, because of what happened. The Durango seems to be a great. I'm not crazy about it yet, I may have to just used to it. Thank you all so much Diane More
I very much appreciated the ability to conduct essentially the entire negotiation process via email. Brian was very helpful and accommodating during the process. I had a window of about 90 minut essentially the entire negotiation process via email. Brian was very helpful and accommodating during the process. I had a window of about 90 minutes to complete the on-site transaction and informed Brian of this on arrival - he got me out the door in my new Durango in 80 minutes! More
Brian is eay to work with, and a great listener. Found the vehicle we needed at the orice we wanted. Highly reccommend Brian and this dealership. the vehicle we needed at the orice we wanted. Highly reccommend Brian and this dealership. More
Brian Donahue gave us the easiest car buying experience we have ever had. He did everything he said that he would; he did not pressure us; he made our experience a very relaxed one and we came home with t we have ever had. He did everything he said that he would; he did not pressure us; he made our experience a very relaxed one and we came home with the car that we wanted. We will return and work with Brian for all future car buying needs. More
I have to say it's a rarity to get the service I received from Brian Donahue over the past couple of days. It started out as a visit to the dealership's website and just asking a somewhat vague que received from Brian Donahue over the past couple of days. It started out as a visit to the dealership's website and just asking a somewhat vague question about a new Charger SRT8, and if they were going to be getting any in the near future, since they had none listed in their online inventory. I got an immediate response from him stating they would have some soon, but if I could find one I wanted to let him know. I found one that met the specs/features of what I wanted in Alabama and wrote him back and told him about it. This was just yesterday, late in the afternoon, and guess what is getting delivered tomorrow ? My 2013 Charger SRT8 ! Brian was very straightforward in the price negotiation after I told him what I wanted as far as the down payment and what I wanted my monthly payment to be. He absolutely made it happen with none of the "usual" smoke-and-mirrors I've grown accustomed to - it was a very pleasant surprise ! End result ? The deal is done and I pick my new baby up tomorrow without the slightest bit of regret (buyers remorse) - thanks so much, Brian ! More