Tallahassee Dodge Chrysler Jeep Ram Fiat
Tallahassee, FL
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First off, my experience with this dealership was pleasant at first, and I felt like I was being taken care of. Then I drove almost 3 hours to come look at a truck at their dealership, after being to pleasant at first, and I felt like I was being taken care of. Then I drove almost 3 hours to come look at a truck at their dealership, after being told what the payments should be, and they had no problems putting me in that truck. When I arrived, I stood around for 30 minutes waiting on the lady I had an appointment with. She finally introduced herself, and then left because she was dealing with other customers. Okay, no problem. She then passed me off to her "partner", which knew none of the details I had spoken to the lady about. About an hour later, I finally saw some paperwork and realized the payments were double what I was told over the phone. After that it all went down hill. They were then rude to me after I wouldn't play their games and just sign my name on a line. I then told them to have a nice day and headed home. My overall experience with this dealership was horrible, and I would not recommend buying from there. More
I had a fantastic one stop shopping experience at Tallahassee DCJ and with Brian Donahue specifically. I arrived at the dealership, was not immediately swamped by a plastic sales greeting - but rathe Tallahassee DCJ and with Brian Donahue specifically. I arrived at the dealership, was not immediately swamped by a plastic sales greeting - but rather staff that I had spoken with via e-mail. We discussed my desired vehicle ideas, my wants and my budget goals. Brain evaluated my situation,offered several options and helped me get into way more car than I imagined possible.I drove away with a great car, a great deal, a great payment and just in time for thanksgiving a grateful heart for my new ride ! Thank Brain and Tally DCJ. More
mr. donahue is highly recommended , he explained everything in a professional manner and gave good advice which made me feel very confident in the purchase. brian is a very enthusiastic sales person everything in a professional manner and gave good advice which made me feel very confident in the purchase. brian is a very enthusiastic sales person, no bad feeling toward the other good sales people but he one of the reasons i came back and of course getting the car that i really desired to have. mr donahue even stayed a lil after closing time trying to get me in the charger asap. the next morning i came back and was out of there with the 2013 charger and i left the dealership feeling very confident in the decision i made. it is a good blessing and DCJ is a very good dealership to deal with. More
My wife and I recently purchased a new Ram from Brian. He was instrumental in our purchase with his knowledge of the vehicle, helping with our loan, and professionalism. We had a module go for the horn He was instrumental in our purchase with his knowledge of the vehicle, helping with our loan, and professionalism. We had a module go for the horn which Brian had repaired quickly. He gave us a beautiful car to use for the day our truck was in the shop. Give that man a raise, he changed my opinion of auto salesmen. More
I recently made a purchase and was most impressed with the service i received in particular with Brian and the service team everyone was most helpful polite and courteous i would have no hesitation in r the service i received in particular with Brian and the service team everyone was most helpful polite and courteous i would have no hesitation in recommending them to others and would be more than happy to deal with them again in the future More
I had a great experience shopping at DCJ. I was looking for a slightly used truck and they put me in a brand new one for the same price. The quality of service was great and Eric Lee made the car buying ex for a slightly used truck and they put me in a brand new one for the same price. The quality of service was great and Eric Lee made the car buying experience extremely easy and hassle free. I will definitely recommend DCJ and especially Eric to anybody needing a new car or truck. More
I originally found Tallahassee Dodge Chrysler Jeep online and compared their pricing next to PC, Enterprise, and Dothan. Overall, my impression was they were more competitive with their used Jeep pricing. and compared their pricing next to PC, Enterprise, and Dothan. Overall, my impression was they were more competitive with their used Jeep pricing. I contacted them and Brian immediately emailed me, as I am reluctant to give any car dealerships my personal number. Brian was responsive, respectful, and very customer oriented. He entertained my requests and acted on my behalf to accommodate my specific requirements to execute the sale. He was very up front and honest and spared me any cheesy salesman pitches. Refreshing. No pressure on any "extra items" or add-ons. The final price was equitable to all parties and I was pleased with the experience. Not to mention the speed of the paperwork processing. I spent no longer than 1 hour in the dealership. In and out. Brian had most all of my paperwork handled before I got there. Online coordination pre-sale saved me from the dreaded half day stuck in the dealership... I know next to nothing about Tallahassee Dodge Chrysler Jeep as a dealership OTHER than Brian. If your company is as good as your employees, then they are well served and are a quality operation. Sounds like they hired me to write this? Not hardly, I am a self employed engineer and my money is hard earned. I appreciate hard work, customer oriented service and the bottom line. They won my business on price and kept it with follow through. More
Brian Donahue was great to deal with online and in person. He was very straightforward and worked very hard to make the sale work for both the dealership and me. I was very happy with my experience person. He was very straightforward and worked very hard to make the sale work for both the dealership and me. I was very happy with my experience with Tallahassee Dodge Crysler Jeep More
Initially went in last Saturday and met a dealer named Dwayne, while test driving a 2009 Jeep Liberty I noticed the roof was leaking and the headliner was stained. Upon talks we met an agreement on price Dwayne, while test driving a 2009 Jeep Liberty I noticed the roof was leaking and the headliner was stained. Upon talks we met an agreement on price they were going to give me $22,000 on my 2011 Camaro which is reasonable only $900-1200 below book value and the Jeep Liberty was going to cost $13500. I was also assured that the roof and headliner would be fixed free of charge. Since it was late on a Saturday the banks were closed for the loan, I offered to put cash down as long as they would hold it, they said we did not need to do this as we "legally" agreed that I would purchase it and they were going to repair the leak and I would come pick it up exactly 1 week later for the agreed upon price. Thursday I called and we were in the process of finalizing the financial aspect of the deal. At the price of $13500, then I would put $2000 down, thus giving me a total financed of $11500. When he sent me the final invoice the total I needed to finance was 16,679. Upon questioning and being irate I was informed that they would now only give me $18500 for the a camaro which was $3500 less then we agreed on and that the Jeep was going to cost 14,949 which was 1,449 less then we agreed on and they would not repair the roof which was literally dripping water from the headliner. Poorest set of morals, and respect I have ever experienced. So as they said "We work extra hard for military members and make sure our deals go through smoothly and pleasantly" was possibly the biggest lie and fraud I have ever experienced. Also I drove three hours for this vehicle. The sales manager is manipulative and this company truly does not care about the customer. More
Bought a 2013 Chrysler 200. Had a popping noise in front end. Took it in and all they did was tighten bolts. Took it to Panama City and they said it was a tie rod end and a strut. Service department workers end. Took it in and all they did was tighten bolts. Took it to Panama City and they said it was a tie rod end and a strut. Service department workers are idiots! DO NOT TAKE YOUR CAR HERE FOR SERVICE!!!! Great customer service until you sign the contract then they treat you like crap! More