Tacoma MINI
Tacoma, WA
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My husband and I both purchased MINI Coopers in 2010. He bought his in November and because of the overwhelmingly positive experience we had during his purchase, I went back to NW MINI in December for a tes bought his in November and because of the overwhelmingly positive experience we had during his purchase, I went back to NW MINI in December for a test drive. I drove off the lot in an oxygen blue hard top with white racing stripes and I couldn't have been happier. Brad Davis is undoubtedly the best car salesperson either of us has worked with. He is approachable, informative, friendly, patient and most of all, not pushy. I can't even count the times I've recommended this dealership because buying a car there feels so different. Ask anyone. Stepping onto a car lot isn't on anyone's list of favorites. With Northwest MINI, it's different. In fact, I actually look forward to my annual car checkups because I get to say hello to Brad, check out the latest MINI motoring gear, and ask about what's new in the MINI line. We're already daydreaming about new cars,(I'm ready for purple haze to make a comeback) perhaps with a leasing option in the future. I have no doubt that Brad will take care of us when it comes to a trade in and I trust this dealership to be fair and reasonable on all accounts. Would I recommend this dealership? Yes. With no hesitation whatsoever. More
Oh that Brad!! He was awesome from the minute we walked on the lot, and he has a song for everything!! I mean everything, he was singing when he did a our test drive, when we talked numbers everything!! on the lot, and he has a song for everything!! I mean everything, he was singing when he did a our test drive, when we talked numbers everything!! It was by far the best car shopping experience!! Thank you Brad... More
Rocky was great. We ended up spending 5 hours with him. It didn't even seem that long:) This was mine and my Fiance's first time and he was great with explaining and teaching us about the MINI. He was so p It didn't even seem that long:) This was mine and my Fiance's first time and he was great with explaining and teaching us about the MINI. He was so patient with us, offered us drinks, and even let us have a moment to ourselves before we made the decision. He worked great with the finance guy and worked with what we had to offer. We went looking for a used and came out with a new one! It's great and i cannot wait for it to be our family car. All my co-workers are asking whose four door mini cooper countryman is that! i am a proud owner and cannot wait to continue to drive it. More
I was looking for a dependable car that provided a great driving experience and good gas milage. Northwest Mini was the fifth dealership I had visited on the day I bought the car. With so many options ava driving experience and good gas milage. Northwest Mini was the fifth dealership I had visited on the day I bought the car. With so many options available today in dealerships the key determining factor if all things are fairly equal is the people. From the time you walked in the door until today every visit is a wonderful guest experience. Rocky made you feel like a part of the family the minute you sat down to talk with him about what you were looking for in a car. He listened, offered choices or suggestions and ultimately made me want to leave the dealership with a new mini. One of the key differences between Rocky and a lot of other sales individuals is that he truely listens, delivers and continues the relationship long after the sale has been finalized. I would recommend Rocky to anyone in the market for a car. His low pressure, customer focused approach to meeing your needs are second to none. More
I orginally purchased my Mini in 2006 from Brad and Diane helped with the financing. When Lakecity opened I thought great, same make, the same guy owns both places must be the same great quality experience W helped with the financing. When Lakecity opened I thought great, same make, the same guy owns both places must be the same great quality experience WRONG!!. Over the last few year I had begun to not only hate the idea of dealing with Lakecity but seriously thought about getting rid of the car in general given the list of issues it had according to Lakecity. This last Saturday I went to Fife to say hi to the gang and in the course of our conversation explained the fore mentioned furstation. Well in the span of little over an hour not only were my concerns handled by Bert(in service), the car repaired (under extended warrenty), my faith in the brand restored, but the most serious "issues" that Lakecity "found" didnt even exist. In short, you want a MINI? buy it from Brad in Fife, want it financed? talk to Diane, when it needs something you talk to Bert. I would drive past Lakecity Mini on my way to NW Mini anyday, this from a guy with 22 years in the customer service biz. Thank you, Chris More
Hello, My name is Al and this is the 2nd Mini Cooper Hello, My name is Al and this is the 2nd Mini Cooper we bought from Rocky in 2011. The reason we buy from Rocky and Northwest Mini of Fife is trust Hello, My name is Al and this is the 2nd Mini Cooper we bought from Rocky in 2011. The reason we buy from Rocky and Northwest Mini of Fife is trust. I can only do business with people I trust and like. I refer people to Rocky and Northwest Mini of Fife all the time if they are looking for a Mini Cooper or any other styles. One other thing that is really important to me is customer service after the sale. I have never met a car dealership that just makes you feel that any questions or concerns you have are important to them and they want to help you get them solved. So again I say I would refer Rocky and his team at Northwest Mini of Fife to anyone and everyone. Above in the survay you can only rate them a 5. I rate them a 10......! More
Northwest Mini is a great place to buy a car. I was new to the Mini world and they were very friendly and we were connected with Tim Fletcher when we came to the dealership for a test drive. Tim did not pr to the Mini world and they were very friendly and we were connected with Tim Fletcher when we came to the dealership for a test drive. Tim did not pressure us and really listened to what type of qualities we wanted in a car. Driving the car was the best part. I tried both the automatic and manual mini cooper countryman.wow it was really fun the manual was really my favorite. Every person we interacted with there was very personable and there was really no pressure. It wasn't like anyone hounded us for a decision. Tim made it easy because he enjoys mini's and all their attributes. I called him a few times as I had plenty of questions during the decision making time. We would highly recommend and have already recommended this dealership to others who were interested in mini coopers. More
I bought my 2010 Mini Cooper on Dec. 26th 2010, it was the best service I have ever had! When I went in Brad immediately came and helpped me find my amazing little car! He worked with me all day to not on the best service I have ever had! When I went in Brad immediately came and helpped me find my amazing little car! He worked with me all day to not only show me the cars I had specifically comin in looking for but also to find me the best deal he could. I went in looking at used Mini's thinking that's all that I could afford but after running the numbers he explained the interest rates would be higher and I would have to come up with a higher down payment to get my payment where I needed it and that purchasing a brand new car would ultimately be a better value, there was only one question I had for him...how close can he get me to my budget? I didn't really have many specifications, only that I wanted a manual transmission and a sunroof...he found me two cars within my budget that had that and much much much more than I had originally cared about having in the car. Since it was the day after Christmas the loan application took a few hours (just because of the holiday) and the whole time Brad was awesome making sure to keep me updated on what was going on talking with my parents (who had come with me) and I. I live in Portland OR and drive up to NW Mini anytime I need to have my car serviced because of Brad and the rest of the staff there. Brad still knows who I am everytime I go in and remembers conversations that we had almost two years ago. The guys in the service department are just as great making sure that if I need anything it's done quickly and correctly the first time. I always feel so welcome when I walk in to the delaership and reccomend NW Mini to everyone I know that is looking to purchase a Mini. If you're looking for the best service you will ever have at a car dealership go to NW Mini and ask for Brad...you won't be disappointed!! More
I have driven, and considered the purchase of a Mini several times over the years...and have always liked the "fun factor". The challenge I always faced, was that I could not make the car "fit" my life several times over the years...and have always liked the "fun factor". The challenge I always faced, was that I could not make the car "fit" my lifestyle...unless purchasing as a second car. Ski trips, hauling the two dogs to the vet, and the occasional road trip with friends just wasn't an option...And then as fate would have it....I crossed paths with the Countryman All4. From the moment I saw the car I was intrigued. Several days later I owned one. The experience at the dealership was top notch from the moment I arrived. Refreshing to be honest. I typically do not buy new cars, and have very little tolerance for typical sales techniques. I found the gang at NorthWest Mini to be Fun and Welcoming. I visited 3 separate times in as many days. Rocky always found time to answer questions and politely juggled multiple customers. When Rocky was busy, Others checked in to ensure I was not being ignored....but were not intrusive. The only aspect of the purchase I have not rated as a 5, is the price. This is based in my typical aversion to paying full retail for anything. I shopped this car nation wide, and found that if you want one....you will pay full retail. NorthWest Mini's prices are comparable to every other price I found, and they were up front in explaining their pricing. They made changes to the car as I requested and delivered a completely detailed vehicle with a full tank of gas. The gift bag awaiting me when I took delivery of the car was a nice touch as well. From my personal experience, if your considering a Mini, simply visit Rocky at NorthWest Mini. I fully vetted every piece of information he gave me and found he was accurate and straight forward. Anyone that knows me would understand that the simple fact that I have just purchased a New Car, and paid full retail, speaks volumes. Granted, it is still very early on.....but I am still making up reasons to drive the car on a Daily, well almost Hourly basis :) A Big Thanks to Rocky and the Gang at NW Mini.... Truly a one stop shop. More
I was very nervous purchasing a car on my own for the first time, but Rocky instantly put me at ease and was there to serve me and help me find the best MINI for me. He was very knowledgeable about each first time, but Rocky instantly put me at ease and was there to serve me and help me find the best MINI for me. He was very knowledgeable about each aspect of the MINI; the more I learned the more sure I was that I wanted a MINI. Rocky listened to each of my needs and effortlessly helped steer me toward the best car for me. He was very warm and down to earth, showing interest in me as a person, while sharing a bit about himself. The entire experience was easier and more pleasant than I'd ever imagined. I'm am thouroughly enjoying my new MINI! Thank you, Rocky! More