Tacoma Dodge Chrysler Jeep RAM - Service Center

Great service since 1989 For 29 years I had great service on my 1989 Ramcharger, when I took it there; I had a lifetime oil service contract. The Ramcharger I purchased from For 29 years I had great service on my 1989 Ramcharger, when I took it there; I had a lifetime oil service contract. The Ramcharger I purchased from Tacoma Dodge, but my current Ram 2500 I purchased elsewhere and there is no change in the level of service. Kathy Taylor, my original service writer is still aces. Christina Gregg, Craig, and the service department are all great. I recommend them. I am looking forward to the fast lane oil change center. More

Nate Turner: Outstanding For over five years my spouse and I have received Outstanding Customer Service from Nate Turner on servicing our 2008 Grand Cherokee Overland! Nate For over five years my spouse and I have received Outstanding Customer Service from Nate Turner on servicing our 2008 Grand Cherokee Overland! Nate is knowledgeable, helpful and willing to provide great advice. Five Stars! More

My Trip To Service I have recently had 2 appointments 1 week apart The first job had to wait on parts to arrive upon returning instead of having to wait in the waiting r I have recently had 2 appointments 1 week apart The first job had to wait on parts to arrive upon returning instead of having to wait in the waiting room They drove me home and later that day picked me up. The Problem was fixed. More

service great service and speedy. car was ready when they said. Kathey the service mgr was very helpfull thru the whole stay while I waited for my car. than great service and speedy. car was ready when they said. Kathey the service mgr was very helpfull thru the whole stay while I waited for my car. thanks Wanda Thompson More

Overall, good dealer My experiences so far have been positive. Friendly staff and love the onsite car rental/loaner setup. Two Jeep Grand Cherokees had recalls and oil c My experiences so far have been positive. Friendly staff and love the onsite car rental/loaner setup. Two Jeep Grand Cherokees had recalls and oil changes performed with no issues. Free loaner. Staff is friendly, and I have no problems as far as my experiences go. More

Best dodge dealer service in n the PNW I have been to other dealerships and was very disappointed in service. This dealership was great sales people and great service after the sale. The I have been to other dealerships and was very disappointed in service. This dealership was great sales people and great service after the sale. The device department was very helpful and quick. They were also honest. They told me that they had to order the part from the warehouse in Portland but it may be on back-order. I was prepared for my jeep to be there a while and they put me in a loaner. The next afternoon they had the part and it was ready for pick up. I did have to call for an update however. That was the only problem with my visit. More

Great customer service Nathan and the team were very professional. I would recommend them and will continue to go back for my oil changes and Abby other work when needed. Nathan and the team were very professional. I would recommend them and will continue to go back for my oil changes and Abby other work when needed. More

Worst customer service experience of my life. When I took my '06 Ram in for for a problem with an emergency brake repair done in Utah, I was attended to by a young man that looked and acted like h When I took my '06 Ram in for for a problem with an emergency brake repair done in Utah, I was attended to by a young man that looked and acted like he just crawled out of bed. I was challenged as to the validity of my claim. Technician that supposedly performed a brake inspection missed the obvious crimped brake line, that cost $180 to fix, but recommended work estimated at $1500 while telling me I would have to wait upwords of a week. All calls to service and general manager were ignored and attempts to see either dismissed with rude "unavailable," More

Worst dealership ever This is the worst dealership..I take my car in for a full diagnostic because it's acting up and they tell me that they can't find anything. A couple w This is the worst dealership..I take my car in for a full diagnostic because it's acting up and they tell me that they can't find anything. A couple weeks later my car is acting up again so I call them and see if I can bring it in for them to look at it for free sense they couldn't find anything last time and the lady said yes it would be free. The day before my appointment I call to double check that it will be free and they said once again that it would be free. But when I show up they charge me... and the guy who helped me was sooo rude.. More

Service disappointment I have scheduled my oil change online for 9am appointment, however, because when I scheduled it it was after midnight I decided to call as soon as the I have scheduled my oil change online for 9am appointment, however, because when I scheduled it it was after midnight I decided to call as soon as they open and make sure that it's still ok to come. So I called at 8am appointment coordinator named I believe Melinda picked up and reassured me that it's ok to come. So when my husband drove there which is 30 min away he was surprised that nothing is available but they void fit him in in between appointments but he would have to wait about 2 hours. Which he couldn't do cause we don't have the convenience of time. I'm very disappointed and frustrated we kill one you're of time plus gas. The reason I'll be back for this oil change because it's complimentary with a purchase of a new car, but I will never be back unless something goes wrong with a care and they have to fix it on warranty. Oh and for some reason employees there believe if they say sorry everything becomes fine and issue becomes resolved More