Tacoma Dodge Chrysler Jeep RAM - Service Center
Tacoma, WA
140 Reviews of Tacoma Dodge Chrysler Jeep RAM - Service Center
Service (Jerry Frazier) I’ve been a long time customer of Tacoma Dodge and absolutely love buying cars from them! Jerry Frazier is by far my favorite employee. I’ve been a long time customer of Tacoma Dodge and absolutely love buying cars from them! Jerry Frazier is by far my favorite employee. More
Been coming here for years I've just tried the new service section of Tacoma Dodge. I've been coming here for years to service various Mopar vehicles I've owned. The service and I've just tried the new service section of Tacoma Dodge. I've been coming here for years to service various Mopar vehicles I've owned. The service and courtesy is always excellent. I only rate it 4/5 this time because of how long it took to service my vehicle this time. I understand that the new service section is still a work in progress, so I will still keep coming here. Can't wait to see how great it will be once you guys get your rhythm down. More
Customer Service The Best Customer Service In The Pacific Northwest,They Treat You Like Family Really Nice People There And Treat You With Honesty And Respect 100 Star The Best Customer Service In The Pacific Northwest,They Treat You Like Family Really Nice People There And Treat You With Honesty And Respect 100 Stars 5 Is Not Enough Thank You Tacoma Didge,William Bigger More
Fabulous service from Brandon Gordon from Karen McCready Greeted with a smile which was fantastic, explained all my concerns in a professional manner. Very impressed and will be back. Thank you very much! Greeted with a smile which was fantastic, explained all my concerns in a professional manner. Very impressed and will be back. Thank you very much! More
Satisfied customer Sunday morning was a busy day but i decided to take my cai in for maintanance service. The staff were so welcoming and friendly. Super professional an Sunday morning was a busy day but i decided to take my cai in for maintanance service. The staff were so welcoming and friendly. Super professional and helpful. Service was great. More
Horrible experience horrible employees! Horrible experience! Jerry the service adviser should be fired! Currently in stage 3 of formal complaint with Chrysler. Not only did this "adviser" Horrible experience! Jerry the service adviser should be fired! Currently in stage 3 of formal complaint with Chrysler. Not only did this "adviser" say we never brought our van in to have corrosion on the hood inspected, he never submitted pictures for warranty approval .. he also repeatedly referred to the warranty administrator as "his warranty girl" even after telling him how unprofessional it was he continued and then corrected himself sarcastically saying "the girl that does the warranties, is that better for you?" When I said "no, im sure she has a name or an actual title and calling her girl makes you sound like a sexist moron" he hung up on me.. Even Chrysler says they have multiple complaints against them and its pretty obvious why. Take your business elsewhere.. this place blows! P.S/ any customer relations person who attempts to contact me regarding this review will be wasting their time. You had multiple chances to address my concerns and failed. So Congrats, this review will live FOREVER! More
Two for 1 service! Well my girlfriend scheduled her 4 recalls to be done on her 14 Charger and we stopped in met Nathan our service advisor and I asked when I could brin Well my girlfriend scheduled her 4 recalls to be done on her 14 Charger and we stopped in met Nathan our service advisor and I asked when I could bring my 16 Ram in for a recall. He replied let me see if I can take care of the both of you. To my surprise he was able to repair my truck as well. And the loaner car dept was great as well. We shared a Jeep for a few hours until they where ready for pick up. I was able to finish my trailer bearings and we took off to Seafair the next day! With our hectic schedules of her Dental job and im between boat repair and mixing paint for Boeing. I am very pleased thank you all so much! More
Customer service Tacoma Dodge is the only Dodge dealer ever service my Grand Cherokee. Tacoma Dodge service department is the best customer service is awesome and the Tacoma Dodge is the only Dodge dealer ever service my Grand Cherokee. Tacoma Dodge service department is the best customer service is awesome and the employees are very helpful. More
Fast friendly service Purchased our Ram at Tacoma Dodge and use their express oil change. Good value and I like the sheet they give afterwards that shows the condition and Purchased our Ram at Tacoma Dodge and use their express oil change. Good value and I like the sheet they give afterwards that shows the condition and fluid levels of parts of the truck. More
Service Department Used the Express Lane service for an oil change. I was prepared to make an appointment to have the latest recall done. Service Advisor, Christina Greg Used the Express Lane service for an oil change. I was prepared to make an appointment to have the latest recall done. Service Advisor, Christina Gregg, said they could accomplish both. This saved me a second trip. Although they were quite busy, I was in and out in less than two hours. (hint) Avoid Thursdays, everybody seems to go on that day. More