TSJ Auto Brokers Inc
Lakewood, NJ
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Great Buying Experience Great experience buying a car. After I expressed interest in the car online Lenny reached to me almost immediately. When I went to look at the car Len Great experience buying a car. After I expressed interest in the car online Lenny reached to me almost immediately. When I went to look at the car Lenny had it ready to as well as all the paperwork. He was quick to answer all of my questions. There was zero pressure to buy as I walked around and considered the decision. When it came time to finally buy, Lenny and the TSJ staff were prompt and easy to work with. The whole process from me driving onto to lot to me driving off the lot with my new car was no more than 2 hours. I'm glad I found TSJ and ecstatic every time I climb in my beautiful Dodge Challenger. More
Excellent dealership Everyone they're very professional excellent selection of vehicles from high-end sports cars to lifted trucks and excellent SUVs I recommend this deal Everyone they're very professional excellent selection of vehicles from high-end sports cars to lifted trucks and excellent SUVs I recommend this dealership to everyone More
Very easy to deal with , Makes you comfortable. Lenny makes it very easy comfortable to look for a car, When you go look for a car your always not sure what kind of high pressure you going to be in Lenny makes it very easy comfortable to look for a car, When you go look for a car your always not sure what kind of high pressure you going to be in for, But not at TSJ Lenny was very helpful and made it a pleasure to buy from them. The day we went it was raining so hard that roads were flooded. So Lenny took the cars we were looking at and pulled them in the garage so my wife and i don,t get wet.We had seen a car on Car fax and drive over two hours , which was well worth it. with in two hours we drove out with our 2012 Lincoln navigator, We will recommend Looking at there cars and ask for Lenny. And David made the process and paper work very easy, When i need another car or truck I will look at what they have to offer first. More
Fair & Honest Was very happy with the way they do business. Gave me a fair offer for my trade right off the bat. No B.S. Tyler was very easy to deal with. Was very happy with the way they do business. Gave me a fair offer for my trade right off the bat. No B.S. Tyler was very easy to deal with. More
Very accommodating, no pressure, informative Excellent selection. Immaculate top end vehicles at fair prices. Very accommodating, test drove on my own. Handled a glitch in my titling of the ca Excellent selection. Immaculate top end vehicles at fair prices. Very accommodating, test drove on my own. Handled a glitch in my titling of the car very professionally without any harshness. Lenny was the salesman. Focused on me without letting himself get interrupted. Dave helped resolve the registration without raking me over coals. Wish I could buy more cars, I'd go to TSJ. More
Quick and great experience! Lenny made my experience easy and quick. Bought a Scion TC and enjoying it, he answered all of the questions I had and made it a great experience. I d Lenny made my experience easy and quick. Bought a Scion TC and enjoying it, he answered all of the questions I had and made it a great experience. I drove over an hour and I really recommend it. Thanks Lenny! More
Very accommodating and helpful I found a fiat 500 abarth on cars.com so I emailed TSJ and Lenny replied to me quickly and professionally. When I got to the dealership, Lenny immedia I found a fiat 500 abarth on cars.com so I emailed TSJ and Lenny replied to me quickly and professionally. When I got to the dealership, Lenny immediately came out to greet me. As soon as he had copied my license, he showed me the car, and let me take it on a test drive by myself. When I came back, I knew I wanted the car, and we started working on a deal. Over the next week, I must have asked Lenny to change the financing option 4-5 times, and he still continued to work with me. When I picked up the car, it was clean inside and out. Only issue was that the passenger seat recliner control was in the glovebox. Took me about 5 minutes to properly install it, so that was not really an issue. I would recommend this place and Lenny to anyone that wants to buy a nice car, there are no junkers at this place. More
Car buying made easy I worked with Lenny Lugo, no hassles, great experience- got everything done in a couple of hours. Enjoying my 2009 BMW 128 ragtop. I live 65 miles awa I worked with Lenny Lugo, no hassles, great experience- got everything done in a couple of hours. Enjoying my 2009 BMW 128 ragtop. I live 65 miles away in North Jersey, so just one trip and plates and docs were mailed to me, even a 32$ registration refund which I didn't know about. I have purchased 35-40 vehicles in my lifetime, and I wish they were all this easy. Anthony Popola More
Good experience with some minor issues Summary: 1. Transaction speed and delivery were great. 2. Communication was fair. A few days of delay can cause some angst. I'm sure there are some Summary: 1. Transaction speed and delivery were great. 2. Communication was fair. A few days of delay can cause some angst. I'm sure there are some challenges on the dealer end in title transmission and other areas. 3. Despite a few challenges along the way, I do trust the sales person, Tyler and the dealership. I was looking for and purchased a very specific car (Honda Civic Si). The wiring instructions were easy to follow and all the needed information was there. The dealer FedEx'ed the purchase contract and I received it quickly. I paid for the car right away and transport was arranged by the dealer and it went well. The car was delivered quickly. The delivery person delivered the car expeditiously, three days after purchase. He changed the plan for delivery several times and for several hours on the day of delivery was unable to be contacted during the time I was expecting the car to be delivered. He told me he had fallen asleep. The driver made me feel as if I was required to give him a tip on delivery, which I did do. I'm certain he had worked hard to deliver the car to me as quickly as possible. In the end, the car was delivered quickly in 3 days and it arrived in good condition. Plus the dealership did a great job arranging the transportation and it was not very expensive. The car was not detailed well on the inside. There was lots of caked up dirt on the knobs and pedals, and steering wheel, although the car cleaned up well. The outside was not much better, though it's challenging to say what was done, since the car went though a few days of transport on the car transporter. The car had an aftermarket exhaust that was extremely noisy. This was in the vehicle description, though I did not see it. I no longer have access to the description. I spoke with the sales person, who said he had personally driven it and it drove well. Other than the exhaust noise, this was true. This exhaust cost me just under $1000 to fix. Given the low price of the car, it was OK, though obviously disappointing. I was able to print the temporary tags from my own location, so that was nice, although I had to ask for the tag to be emailed to me and it was emailed shortly after. The temporary tags give you 20 days from the date of purchase to get the title transferred, so by the time the tag was emailed and the car was delivered I was already down to 18 days. 10 days have passed since the purchase of the vehicle and the title is going to be either sent today (Saturday) or in two days (Monday). By the time the title gets here (hopefully by FedEx) I will have about a week to get the title transferred, which should be OK, although out of state buyers should plan for this. Communication was fair throughout the process. A day or two of delay in communication seems like a lifetime when you're dealing with a transaction like this and the level of trust in purchasing a car sight unseen from another state has to be tremendous. I asked about the title on Monday (4 days after the sale, as I was hoping the title would be delivered with the car on Saturday), was told by the sales person he believed it takes about 5-6 days for delivery of the title and that he would get back to me shortly, then on Saturday, 5 days later that the title would be sent either that day or two days later on Monday. It's only been 9 days since the car was officially purchased, but I don't yet have the title, although I do feel confident that it will be delivered soon. I wish the title could have been sent at the same time as the car, perhaps by mail in order to avoid having car and title transported together. In the past when buying used cars, I have always received the title with the purchase of the car. Summary: 1. Transaction speed and delivery were great. 2. Communication was fair. A few days of delay can cause some angst. I'm sure there are some challenges on the dealer end in title transmission and other areas. 3. Despite a few challenges along the way, I do trust the sales person, Tyler and the dealership. More
Easy to the Extreme Our sales associate is Lenny and he talked to us, answered our many questions and at our request piloted a test drive. We had one unconventional requ Our sales associate is Lenny and he talked to us, answered our many questions and at our request piloted a test drive. We had one unconventional request since we were purchasing the vehicle as a surprise. Lenny provided the direction and guidance that we would need. Purchasing a vehicle can be overwhelming at times and Lenny made this experience 'easy to the extreme. We noticed that the vehicle didn't have a spare tire and Lenny simple responded, 'give me a few days'. We look forward to hearing from him. More