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THE COLLECTION

Overview Reviews (548) Inventory (530)

THE COLLECTION

Name: THE COLLECTION
Address: 200 Bird Rd, Coral Gables, FL, 33146, US
Telephone: (786) 628-3723
Rating: 3.9

4.0

548 Reviews

200 Bird Rd, Coral Gables, Florida 33146

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Sales: (786) 628-3723

Service: (305) 444-1111

Parts: (305) 461-2121

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THE COLLECTION

Coral Gables, FL

Overview

Reviews

Vehicles

4.0

548 Reviews

Call Dealership (786) 628-3723

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200 Bird Rd

Coral Gables, FL

33146

Directions

4.0

548 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (548) Inventory (530)

Contact THE COLLECTION

Sales: (786) 628-3723

Service: (305) 444-1111

Parts: (305) 461-2121

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Showing 548 reviews

April 10, 2022

SERVICE VISIT

My service person was great . I want to make sure that my review is communicated to him . I want to make sure that my review is communicated to him . More

by Albert Lopez

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Miqueas Melendez

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Apr 10, 2022 -

Albert Lopez responded

My service person was great . Please make sure my comment is communicated to him .

Apr 12, 2022 -

THE COLLECTION responded

Thank you for the wonderful review, Albert - we'll make sure it gets shared with Miqueas! Your business is much appreciated by all of us here at The Collection and we hope to see you again next time!

Apr 12, 2022 -

Albert Lopez responded

Thank you.

April 05, 2022

SALES VISIT - USED

Leo was extremely knowledgeable and friendly. Made the whole process refreshing. Lots of inventory to choose from. Made the whole process refreshing. Lots of inventory to choose from. More

by dcpage4

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Leo Visconti

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Apr 05, 2022 -

THE COLLECTION responded

It's great to hear that Leo made the experience worthy of a five-star rating! Thank you for coming to The Collection!

April 01, 2022

SERVICE VISIT

Great service. Friendly, knowledgeable people. Love The Collection. They hire women and men in service department. Good thinking. Friendly, knowledgeable people. Love The Collection. They hire women and men in service department. Good thinking. More

by valerajg

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jennifer

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Apr 04, 2022 -

THE COLLECTION responded

Thank you for sharing your 5-stars! We hope you share your experience with friends and family! -The Collection

March 31, 2022

SALES VISIT - USED

Amazing service and friendliness! I have been buying my cars at the collection for 15 years. I have been buying my cars at the collection for 15 years. More

by Eliedwin

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

William Pena

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Apr 01, 2022 -

THE COLLECTION responded

Thank you for your loyal business! We're truly grateful for all of your support over the past 15 years and we look forward to your next visit with us here at The Collection!

March 28, 2022

SERVICE VISIT

After determining that my Aston Martin needed aclutch replacement, I authorized the service and they returned the car. I was left with a broken car that simply wouldn't engage firt gear in the middle of replacement, I authorized the service and they returned the car. I was left with a broken car that simply wouldn't engage firt gear in the middle of a highway, leaving me in a very dangerous situation. I texted my service consultant and I still haven't heard back. Probably they charged me for a service horribly executed if at all.... More

by giorgialnv

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Steven McAloon

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March 27, 2022

SALES VISIT - NEW

Miqueas was awesome and so accommodating, he turned around my car around in record breaking time. I would highly recommend using this company for any vehicle service around my car around in record breaking time. I would highly recommend using this company for any vehicle service More

by Andrea Dalessio

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Miqueas

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Mar 29, 2022 -

THE COLLECTION responded

Thank you for the wonderful feedback, Andrea! We're happy to hear Miqueas made your experience with us a great one and we appreciate you recommending The Collection team to others. Take care and please don't hesitate to reach out if we can be of service again in the future!

March 07, 2022

SALES VISIT - NEW

Thank you for been so kind I can ask for a better sale guy, thank you Steve, you’re the best, thank you for all your help and support during the process, you guided me trough I can’t be happier with my guy, thank you Steve, you’re the best, thank you for all your help and support during the process, you guided me trough I can’t be happier with my new car. I always talk about you with my friends because for many years you’re have been there to help me and my family. More

by mariair46

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Steve

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Mar 09, 2022 -

THE COLLECTION responded

Thank you so much for taking the time to share this fantastic review! We're happy to hear that Steve continues to take such wonderful care of you and we'll be sure to pass along these kind comments to him. Take care and we'll see you next time here at The Collection!

March 07, 2022

SALES VISIT - NEW

Service for this dealer has been deteriorating slowly but surely..Had been a “ loyal” customer fir the last 12 years…a mission to get appointments… no loaners.. etc. Given market conditions I called and but surely..Had been a “ loyal” customer fir the last 12 years…a mission to get appointments… no loaners.. etc. Given market conditions I called and tried to buy my car which was a lease and it was a nightmare! Was given an appointment 2 months after I requested it and was told to renew my lease and wait for the appointment!!! Thankfully I found the best service at Audi North Miami… problem solved! Best Customer Service ever!! More

by MP

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Megan

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March 05, 2022

SALES VISIT - NEW

Take the experience of buying a car to another level. Before and after you purchase the vehicle Before and after you purchase the vehicle More

by Martin Q

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Manuel, Juan, Gabriel.

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Mar 08, 2022 -

THE COLLECTION responded

Thank you so much for this fantastic feedback, Martin! We appreciate you trusting The Collection team with your purchase and hope we have the opportunity to work with you again in the future!

February 26, 2022

SERVICE VISIT

Jennifer, my Service Advisor was extremely efficient and helpful. She went above and beyond to solve any issues and answe my questions helpful. She went above and beyond to solve any issues and answe my questions More

by nickjames

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jennifer Farrel

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Mar 01, 2022 -

THE COLLECTION responded

Thank you for your review, Nick! We're so happy that Jennifer went above and beyond for you during your recent appointment. See you next time!

THE COLLECTION

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