
THE COLLECTION
Coral Gables, FL
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June 18 cars. com notified The Collection about me interest in the '15 DB9. Emily Burton said me an email on Mon June 20. I called her early on mon before I read th com notified The Collection about me interest in the '15 DB9. Emily Burton said me an email on Mon June 20. I called her early on mon before I read the email. Made a 10K deposit on the 21st. She was very helpful during the purchase process. She sent a buyer's order on the 28th. Talked with Romy Vega on Fri the 24th. He was very patient and kind allowing me extra days to get the funds for the balance payment. This was a cash deal. I electronically signed the buyers order. They overnighted a Carfax report on the 28th, returned it on the 29th overnight. It had a page to sign. Would recommend The Collection to and exotic car buyer. Emily and Romy get 5 stars. They gave me 2K off listed price. Emily sent a list of 3 enclosed car transporters. Chose Reliable Carriers. More
Great customer care service. Ease of schedule appointments. Knowledgeable service advidors. Complimentary transpirtation. Extended hours. Ease of schedule appointments. Knowledgeable service advidors. Complimentary transpirtation. Extended hours. More
Top service from A-Z, staff very courteous and attentive. Service on vehicle is done on a timely manner, dealer provides transportation, from a loaner to car service to your destination and back. I've been Service on vehicle is done on a timely manner, dealer provides transportation, from a loaner to car service to your destination and back. I've been honored to have the same service advisor, Erick Flores, for a few years now, he is truly an example of what customer service should be like, always smiling, remembers my name, calls me to provide status on vehicle when in service, follows up afterwards, he's the BEST!! More
I used to go to The Collection for service many years ago, then I stop and started going to Ft. Lauderdale. This year I was not able to drive that farther… Thank you for making the experience great agai ago, then I stop and started going to Ft. Lauderdale. This year I was not able to drive that farther… Thank you for making the experience great again here in Miami. I will definitely see you guys next year!! More
Thank you Erick for the great service and superb customer experience. I have had to take my car in a few times and every time you exceed my expectations. Thank you! experience. I have had to take my car in a few times and every time you exceed my expectations. Thank you! More