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THE COLLECTION
Coral Gables, FL
553 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 553 reviews
August 16, 2022
Service advisor was the best of the best , but one of my AirPods got stolen, and the answer was , I am sorry, that is unacceptable. At least the should say we going to compensate you back for your lost . AirPods got stolen, and the answer was , I am sorry, that is unacceptable. At least the should say we going to compensate you back for your lost . More
by Ignacio1208
Employees Worked With
Aaron
July 31, 2022
Our experience with the Collection was wonderful we were able to lease our Maserati immediately. The staff handled everything in a very professional matter. We will definitely recommend the team at the Col able to lease our Maserati immediately. The staff handled everything in a very professional matter. We will definitely recommend the team at the Collection to our friends and family. More
by dazygarcia
Employees Worked With
Mario Rodriguez
July 06, 2022
June 18 cars. com notified The Collection about me interest in the '15 DB9. Emily Burton said me an email on Mon June 20. I called her early on mon before I read th com notified The Collection about me interest in the '15 DB9. Emily Burton said me an email on Mon June 20. I called her early on mon before I read the email. Made a 10K deposit on the 21st. She was very helpful during the purchase process. She sent a buyer's order on the 28th. Talked with Romy Vega on Fri the 24th. He was very patient and kind allowing me extra days to get the funds for the balance payment. This was a cash deal. I electronically signed the buyers order. They overnighted a Carfax report on the 28th, returned it on the 29th overnight. It had a page to sign. Would recommend The Collection to and exotic car buyer. Emily and Romy get 5 stars. They gave me 2K off listed price. Emily sent a list of 3 enclosed car transporters. Chose Reliable Carriers. More
by LW
Employees Worked With
Emily Burton,Romy Vega
July 01, 2022
Great customer care service. Ease of schedule appointments. Knowledgeable service advidors. Complimentary transpirtation. Extended hours. Ease of schedule appointments. Knowledgeable service advidors. Complimentary transpirtation. Extended hours. More
by JCC
Employees Worked With
Miqueas Melendez
June 21, 2022
Top service from A-Z, staff very courteous and attentive. Service on vehicle is done on a timely manner, dealer provides transportation, from a loaner to car service to your destination and back. I've been Service on vehicle is done on a timely manner, dealer provides transportation, from a loaner to car service to your destination and back. I've been honored to have the same service advisor, Erick Flores, for a few years now, he is truly an example of what customer service should be like, always smiling, remembers my name, calls me to provide status on vehicle when in service, follows up afterwards, he's the BEST!! More
by Angel
Employees Worked With
Erick Flores
