
THE COLLECTION
Coral Gables, FL
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Great Customer & Car Service + No Pressure Sales I bought my previous Jag at another dealership that had a great sales process, but the experience fell apart when I had to arrange service months late I bought my previous Jag at another dealership that had a great sales process, but the experience fell apart when I had to arrange service months later. They discontinued their loner program, discontinued concierge pickup, and it was almost impossible to get an appointment quickly or that fit my schedule. Thus, I started servicing that F-Pace at The Collection instead. Though I hadn't originally leased the vehicle there, Erick treated me as if I had. The service department as a whole was easy to schedule with, always kept me apprised of when to expect the car back, and completed everyting on time. Thus, it was an easy decision to trade in at The Collection and become a sales customer as well. I'm happy to say that Juan and the sales team were also very accommodating of my needs and my time. A+ / 5 Stars More
Rafael Baquero attended me in the purchase of this car and can say that he has; Sales and customer service skills. A confident, friendly and positive attitude. Negotiation, communication and custom and can say that he has; Sales and customer service skills. A confident, friendly and positive attitude. Negotiation, communication and customer listening skills. A flexible approach. He is friendly and very professional. my rating is excellent. More
I had a great experience working with Kelsey. She was able to quickly assist me with all my questions and was very prompt. Although I did not make a purchase, I can honestly say costumer service was exce able to quickly assist me with all my questions and was very prompt. Although I did not make a purchase, I can honestly say costumer service was exceptional. More
This has been the the best experience in car buying that I have ever had Francisco Ruiz walked us through it without a glitch. He Is professional, knowledgeable and all around an easy going person. The be I have ever had Francisco Ruiz walked us through it without a glitch. He Is professional, knowledgeable and all around an easy going person. The best More
Julio Mata is the best!!! He made a great deal for us! Third Porsche we get with him. Fully recommend The Collection! Great dealership... Best in Miami Third Porsche we get with him. Fully recommend The Collection! Great dealership... Best in Miami More
Amazing sales person and amazing 😉 staff! Our sales person roger sumaLla was amazing! We will come back again and again because of the service we reveived person roger sumaLla was amazing! We will come back again and again because of the service we reveived More
Attention and expertise Just acquired my fourth car at The Collection and the reason I keep coming back is because it is always a pleasure. It feels like that you are at home Just acquired my fourth car at The Collection and the reason I keep coming back is because it is always a pleasure. It feels like that you are at home. Everyone is always very nice and attentive. Specially Steve Barmann that, with his "expertise", is always helping me to choose the right car. Steve is fantastic. I'm really thankful to all The Collection team. More
Francisco at The Collection was not only patient and efficient but friendly and personable unlike other buying experiences I’ve had. I highly recommend Francisco & The Collection for preowned needs. You efficient but friendly and personable unlike other buying experiences I’ve had. I highly recommend Francisco & The Collection for preowned needs. You won’t be disappointed. More
Our salesperson Rafael was extremely professional and made our experience very pleasant. He was very honest, to the point and gave us excellent service as far as explaining the car and giving us a great made our experience very pleasant. He was very honest, to the point and gave us excellent service as far as explaining the car and giving us a great deal. More
Very Patient They were very helpful and patient while we worked thru my various issues leading up to the purchase of the car. The dealership is impressive for th They were very helpful and patient while we worked thru my various issues leading up to the purchase of the car. The dealership is impressive for their variety of choices and vehicle selection. More