Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
THE COLLECTION
Coral Gables, FL
548 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 548 reviews
November 04, 2021
I would love to give 0 stars! Alfa Romeo owners gets NO attention. They obviously prioritize who you are or the car you drive. Took my car three times there. Every single one got a different advisor. Last attention. They obviously prioritize who you are or the car you drive. Took my car three times there. Every single one got a different advisor. Last time car was left there for three days and the technician didn't even look at it. Called several times and advisor didn't return any call. They simply don't care!!!! When I told him that I no longer wanted their service his answer was a simple "Okay", NO APOLOGIES at all. More
by paola2208
Employees Worked With
Joel (advisor)
November 03, 2021
Jennifer Ferrell in service was very competent in checking my vehicle in for service and had a loaner ready. My car was ready when promise. Excellent service. checking my vehicle in for service and had a loaner ready. My car was ready when promise. Excellent service. More
by wdsoman
Employees Worked With
Jennifer Ferrell
November 01, 2021
Amazing experience, very friendly staff. Juan was amazing. The only dealership where I didn’t feel pressured or uncomfortable. Highly recommended if you’re looking for an Audi amazing. The only dealership where I didn’t feel pressured or uncomfortable. Highly recommended if you’re looking for an Audi More
by matt_pickett
Employees Worked With
Juan Corniel
October 29, 2021
Andrew Harman top notch sales person sold me a 21 Audi Etron Sportback-a fantastic car So happy with brand I purchased a 22 Audi SQ8 4 months later If you desire a satisfying Audi buying experien Etron Sportback-a fantastic car So happy with brand I purchased a 22 Audi SQ8 4 months later If you desire a satisfying Audi buying experience contact Andrew His professionalism and product knowledge surpasses the competition I drove 30 minutes further out of my to buy from Andrew at The Collection Highly recommend More
by Steve Z
Employees Worked With
Andrew Harman
October 16, 2021
Very attentive, I have never had an isssue, love the seating area, they offer you drinks and free coffee… the advisors and staff always very busy, doing their very best to attend to a very demanding cli seating area, they offer you drinks and free coffee… the advisors and staff always very busy, doing their very best to attend to a very demanding clientele, I hope they at least get a lunch break More
by Rubinana
Employees Worked With
Joel mugisha
October 15, 2021
Picked up new used car not cleaned very well tree sap on finish and they just waxed over it. This is a Ferrari dealer not a used car lot with a trailer. Now I have to have it redetailed at my expense and th finish and they just waxed over it. This is a Ferrari dealer not a used car lot with a trailer. Now I have to have it redetailed at my expense and they refused to reimburse me. So much for complete customer satisfaction. Would never recommend them to anyone. Salesman was nice but didn’t fight with management to satisfy me. As a previous automobile executive this is why dealers go broke. More
by Marcoump
Employees Worked With
Francisco
October 10, 2021
Rick was amazing at understanding our needs and helped us with a seamless process on our lease. He is great at explaining everything and makes it so easy to make a decision. with a seamless process on our lease. He is great at explaining everything and makes it so easy to make a decision. More
by chr
Employees Worked With
Enrique Duarte
