THE COLLECTION

I have been trying to reach a human at your local and 800 phone numbers for 3 days...no one answers the phone for sales or for operator for assistance. I have also left several messages and still no return c phone numbers for 3 days...no one answers the phone for sales or for operator for assistance. I have also left several messages and still no return call. I am a dealer who purchased a car from your company and I can't even get a live person to help?! More

do not go near these people. Marcos Flores is a lying scam artist salesman. they sold me a Maserati that was apiece of xxxx and told me to xxxx off when I aske for help. This pl Marcos Flores is a lying scam artist salesman. they sold me a Maserati that was apiece of xxxx and told me to xxxx off when I aske for help. This place sucks..they will screw you More

This is the worst dealer . with the worst service and the worst experience. I just went to the dealer with a flat tire . I explained to service advisor Miqueas Melendez that I with the worst service and the worst experience. I just went to the dealer with a flat tire . I explained to service advisor Miqueas Melendez that I needed fix to go back to work. I am a physician . they could not fix it in a timely matter or offer me a loaner for the day. they do not care about the clients . do not ever buy a car over here. BMW will be the way to go More

Good service overall. Although one thing we didn't like is that car wasn't ready when we arrived and had to wait over two hours with no or very little explanation nor comm Although one thing we didn't like is that car wasn't ready when we arrived and had to wait over two hours with no or very little explanation nor communication. And just when we were ready to drive out, they had to take back again. Minor details but significant. Specially when all documentation was signed before to avoid loos of time like we ultimately ended up having. More

Horrendous service,worst experience ever! ,i took my 2020 911 to this place,i have bought several cars from them before and i will never ever give them my business again,my service advisor (La ,i took my 2020 911 to this place,i have bought several cars from them before and i will never ever give them my business again,my service advisor (Last name Carrera) was horrible,kept my car for 3 weeks and never provided a loaner,i had to chase him around to get updates on my car,i took the car there for 3 issues and i was given excuses every time i called on why the car wasn't ready,i escalated it all the way to the service manager Scott and then a week later the car was ready,i picked it up and 3 hours later 2 of the issues returned exactly the same way that it was previously before i took it there,the issues we’re supposedly fixed under warranty (the probably charged Porsche for it) but was never fixed,i called and spoke to Scott (the service manager ) and told him this was unacceptable and he told me of course let me see what i can do and never called me back!!,i took the car to another Porsche dealer and found out none of the repairs were performed in the Collection or were done half way(items were left disconnected on the car),in 4 days my car was fixed and i was provided a loaner right away,2 completely different planets when it came to professionalism, courtesy and quality of people and work,dont you dare take your car there or buy from them !,stay away from this place More