Szott M-59 Toyota
Waterford, MI
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Susan was able to resolve a paint variation issue on our new 2012 RAV 4. Susan was professional and helpful in resolving the problem. We are extremely pleased with the results. Thank you new 2012 RAV 4. Susan was professional and helpful in resolving the problem. We are extremely pleased with the results. Thank you More
I went in to buy my first ever car and was very happy with the experience at Szott M-59. Our salesperson Eugene Ilin was extremely friendly, helpful, and patient in helping me pick out my car and walking with the experience at Szott M-59. Our salesperson Eugene Ilin was extremely friendly, helpful, and patient in helping me pick out my car and walking me through its features and the application process. I would highly recommend Eugene and Szott for anyone's next auto purchase! More
I have been a loyal Toyota customer for years until approximately 2008 when the dealership I had been doing business with changed management, and when I went in to purchase a vehicle, I didn't even rec approximately 2008 when the dealership I had been doing business with changed management, and when I went in to purchase a vehicle, I didn't even recognize what they were. And after scrambling around to different dealerships, I had decided that I would not purchase another Toyota until last week when I was in immediate need for another vehicle. Since I was on a very limited timeframe -as in asap - I felt it would be better to stick with what I know. I didn't have the luxury of exploring other manufacturers. I looked on the Inet on different dealers websites for pricing and deals. Szott had the best listed prices and deals, so I called the dealership and the Sales Manager just happened to answer the telephone. That in itself was astonishing. He was very friendly and HONEST, Alvaro Acevedo. When I called back with a question, he was unavailable, but I then spoke with Mariya Ginzburg who was just as honest, knowledgable, and very very nice. So we basically agreed to the deal on the telephone, all I had to do was go to the dealership and sign the paperwork. The deal they gave me was phenomenal, lowered by interest rate, cashbacks, great trade-in value, and price on my new Camry LE. And to top it off the Business Manager completed the deal. Customer service is a term that is tossed around these days, but seldom used. Szott makes you feel like royalty! I can't thank these guys enough for everything!! More
Original Review update- Quality of work had N/A in error this should have been a 5 as Jennifer did everything as expected and more to seal the deal! Thank You Jennifer this should have been a 5 as Jennifer did everything as expected and more to seal the deal! Thank You Jennifer More
Mr. RENAULT TURNER was my salesman. He was extremely knowledgable,courteous, and helpful. And I might add, very patient, answering all my questions. He is an excellent addition to your dealership. knowledgable,courteous, and helpful. And I might add, very patient, answering all my questions. He is an excellent addition to your dealership. More
What a team! I first met with Jennifer to begin the What a team! I first met with Jennifer to begin the review process. Jennifer was personable, knowledgeable, and professional. She arranged for th What a team! I first met with Jennifer to begin the review process. Jennifer was personable, knowledgeable, and professional. She arranged for the evaluation of our 2009 Rav 4 and proposed options for leasing a 2012 Rav 4, which I took home for evaluation. My co-purchaser and wife visited the dealership approximately a month later. After visiting numerous brands and dealers, we decided to explore the 2012 Rav4. Lorry met with Tony to explore further options. We then met with both Tony and Jennifer and finally put together an excellent package for our new 2012 Rav 4. They next introduced us to Toni Novick with whom we negotiated and completed the lease. Each team member was professional, friendly and knowledgeable! We strongly recommend each of these team members. More
We had a very nice experience with Jennifer, one of the best experiences ever buying a new SUV. She was very friendly and accommodating. The Highlander was ready when we arrived and looked fantastic. She w best experiences ever buying a new SUV. She was very friendly and accommodating. The Highlander was ready when we arrived and looked fantastic. She was very professional and ensured all our questions were answered. More
Both were very cordial and helpful. The hospitality and customer service was great. I went to purchase a new Toyota vehicle and their constant support and services impressed me a lot. It is a great place customer service was great. I went to purchase a new Toyota vehicle and their constant support and services impressed me a lot. It is a great place More
Amazing sales experience. Not only did they treat us professionally but also as their guest in their home. Once the sales person asked what we needed, my child had just needed a diaper so my wife was go professionally but also as their guest in their home. Once the sales person asked what we needed, my child had just needed a diaper so my wife was going to leave to purchase a new one. Jokingly my wife says, a diaper is needed. 2minutes later the sales person had found a fellow employee that has a child the same age and brought a new diaper for us to use. This extra step made our day as we had just returned to the USA from a two year stay in South America. Awesome! More
I leased a new camary form Jennifer Kolp, she is one of the best car salesperson I had deal with. This is the second time my husband and I have bought or lease a car from her, we will recommend Jennifer the best car salesperson I had deal with. This is the second time my husband and I have bought or lease a car from her, we will recommend Jennifer because she is able to answer questions about the vehicles, she offers input about purchasing a car, if she is not sure she asks othes, she explains the car features, she is cordial. The thing I love about Jennifer's is that she is a very honest and she does not push you, she understand our budget and works with us to get something that we could afford, she is easy to deal with, We will continue recommending Jennifer to our friends and family because she sells a great product but over all she cares a great deal about her customers. More