Szott M-59 Toyota

I chose Szott Toyota because a physician/friend recommended them to me after I shared my bad experience at McInherney Toyota. I had been a 20 year customer of McInherney until my wonderful salesman recommended them to me after I shared my bad experience at McInherney Toyota. I had been a 20 year customer of McInherney until my wonderful salesman Rick retired. McInherney's sales man would not negotiate my desired price and actually GAVE me Suburban Toyota's phone number! Really? A 20 year customer of theirs and he threw me away. But that was a blessing in the end for it led me to Szott! Upon sharing my story my friend recommended I take the drive to Waterford as he and his family have had a very positive experience and highly recommended Szott. I started with email and was quickly responded to by Dan Hazen. Dan answered all of my questions and dealt with patiently with me. He worked with me and he was able to get me a brand new 2014 Blizzard Pearl Toyota Prius UNDER my price goal! Dan introduced me to salesman Dave Radcliffe on a cold winter day, Feb. 22, 2014, I felt warmth immediately, I felt treated like family as if I had known Dave all my life. What was unique is that Dave informed me that his daughter was currently in labor and he may have to excuse himself to take a phone call when the baby was born. How exciting! We took a test drive, Dave showed me all the unique functions of the Prius. While at his desk going over paper work he received the wonderful news of the birth of his new grandaughter, Mom and baby healthy! Dave displayed complete professionalism even while awaiting the news of his new grandaughter. He gave me undivided attention and showed interest in me as a person not a sales quota. I was NOT chased away at Szott, as a matter of fact I've now met my new Toyota dealership who I will share with my friends, family, co workers. I was embraced by caring, kind and professional people, Dan, Dave and Andy. Dave Radcliffe didn't end his relationship with me once I drove away the day I purchased my new car, he followed up several times so far and when I came back to sign up for the tire/rim insurance he and Andy welcomed me and my husband as if we were close friends/family. Thank you Dr. Mason too! I am elated to have found that kind, caring sales people exist who are not just interested in how much money they will make on you. Szott's people met my budget and actually went under the monthly payment I set! It was a win / win for both. Szott's people Dan, Dave and Andy cared more about building a LONG TERM relationship with me and my family than they did about making a one time sale. You're the BEST Szott Toyota! Dave Radcliffe thank you for the awesome customer service, kindness, patience, excellent follow up and treating me like family and NOT sending me to another dealership because you were looking at your commission. You're the BEST! Dan Hazen thank you for being so patient with all of my questions, my price range, and for exceptional follow up! Thank you for NOT sending me to a competitor because you wouldn't make a BIG commission on me. You're the BEST! Andy thank you for your efficiency taking care of all the paperwork, treating my husband and I like close friends/family. You're the BEST! Todd Szott, Thank you for hiring such AMAZING people! You're the BEST!!!! Thank you for being FOR the customer. Toyota: This dealership FAR exceeds ALL others in the Tri County! FUTURE TOYOTA CUSTOMERS READING THIS: This IS the BEST dealership in the tri county area! I've visited many! You'll be treated with respect, kindness and they really do care about meeting your car buying needs. You'll be welcome at Szott! With Gratitude, Szott's New Customer! Alisa Audet and family More

Suzanne and Andy were very helpful, friendly, knowledgeable, and went out of their way to see that the car was right and looking and running the way it should, along with the pricing.....This is knowledgeable, and went out of their way to see that the car was right and looking and running the way it should, along with the pricing.....This is our second car bought through szott, and recommend them highly. thanks so much. !! GREAT JOB SUZANNE AND ANDY!!!!!!!!!!!!!!!!! More

Our experience with Brian was highly satisfactory. Brian was extremely accommodating and friendly. I would highly recommend Brian to any of are friends and family. He was one to the people at Szott Toyota was extremely accommodating and friendly. I would highly recommend Brian to any of are friends and family. He was one to the people at Szott Toyota in Waterford that made the experience so great. Thank you Brian for your superb vehicle servicing and customer support. Sincerely, John and Emily Sofran More

My husband and I were truly happy with the service at Szott Toyota Dealership. Suzanne is an exceptional woman. She is a genuine, trustworthy, and helpful sales rep. The experience we had at Szott mak Szott Toyota Dealership. Suzanne is an exceptional woman. She is a genuine, trustworthy, and helpful sales rep. The experience we had at Szott makes us certain we will recommend this dealership to any of our friends and family. We will refer them to Suzanne with no hesitation. She was always available when we had any questions or concerns. Suzanne is a loyal friend and someone you can absolutely trust that will have your best interest's in mind. Thank you Suzanne for your exceptional service. John and I feel truly blessed we met you. In addition, I would like to personally state that the moment I met you, Suzanne, I knew you were the real thing and not the fake sales rep you commonly encounter at other dealerships. You have the best heart and concern for others. More

I went in at 11 am to look at a Rav4, and by 3 pm I was picking it up to take home. I work around the corner and was able to go back to work and then come back and get the car. The paperwork was minimal, a picking it up to take home. I work around the corner and was able to go back to work and then come back and get the car. The paperwork was minimal, and Suzanne was great! It was truly an effortless and seamless purchase. I would definitely reccomend this dealership and Suzanne to anyone. She was genuine and real, and made it easy for me to get the car I wanted at the price I wanted pay. Thank you guys! More

I am very Happy with the used 2004 Toyota rav4 I purchased from Suzanne Z. she is a very down to earth person. I didn't feel any high presure to purchase the vehicle. I drove 190 miles one way to se purchased from Suzanne Z. she is a very down to earth person. I didn't feel any high presure to purchase the vehicle. I drove 190 miles one way to see this vehicle and she asured me it would be worth a look, and am so very happy with the Rav4. I would suggest seeing Suzanne for your used car needs. Oh and by the way Szotts Had the best used car price anywere on the internet. I've been looking for over two months and hundreds of listings, for the best vehicle price and color. There price beat everyone else......on this vehicle. More

The morning I embarked on the adventure to buy a used car, I had my guard up and game face on. The pep talk from my father and brother helped prepare me for the day's shenanigans. Scott Toyota was the f car, I had my guard up and game face on. The pep talk from my father and brother helped prepare me for the day's shenanigans. Scott Toyota was the first dealership I went to and Suzanne Z. was the first salesperson I spoke to. I immediately felt that my family had over reacted because I had a very friendly, straightforward, productive conversation with Suzanne about what I wanted and could afford. After a reasonable amount of time and a test drive, I had the information I needed and at that point, wanted to buy the Prius I was looking at! But who buys the FIRST car they look at?? Well, I should have. I left the lot with that Prius on my mind and preceded to 3 other dealerships where I was lied to and manipulated, given the "old school" used car salesman treatment. Hours of time were sucked up, waiting in waiting rooms, waiting for information that in my opinion they already had. I wanted to go back and buy the Prius. The next morning I allowed the torture to last even longer when I went to one more dealership. At this point I waved the white flag and contacted Suzanne, fingers crossed, to see if the Prius was still available. It was! Not only did she greet me with a smile, the Prius was washed, running and waiting for me. I knew it was the right decision. Suzanne and Andy then worked hard to figure out the financing. They absolutely stayed true to the original numbers we had discussed the day before and i was so impressed with the honesty and commitment to do right by me, the customer. My parents are now customers of this dealership and on the way out, I told a stranger looking at cars on the lot to buy a car from Suzanne at Scott Toyota! More

I am a single woman who had a couple of bad experiences I am a single woman who had a couple of bad experiences with 2 other dealer ships. I felt that I was being given a line and they didn't care abou I am a single woman who had a couple of bad experiences with 2 other dealer ships. I felt that I was being given a line and they didn't care about me or what my needs were. When I spoke with Suzanne I knew I was going to being taken care of and my concerns were being considered Not the commission that she would get. I loved working with her and have recommended this dealership to everyone I speak to. Andy was able to get me financing at an EXCELLENT rate and was very kind but professional at the same time . This was the best experience that I have ever had with a dealership and definitely will have all my family go through this dealership and work with Suzanne and Andy. Merry Christmas Thank you Suzanne and Andy ! More

All I knew was I wanted another RAV4. Upon pulling into the parking lot at the dealership, there sat the very car I was looking for, color and all. Denise McLean is fully knowledgeable about the car and s the parking lot at the dealership, there sat the very car I was looking for, color and all. Denise McLean is fully knowledgeable about the car and she made me feel right at home. I LOVE my new car. My last RAV4 was 12 yrs. old with over 180,000 miles on it and it still ran well. It was just time for something new. I couldn't be happier! More

Was involved in an accident, new to the area, had them tow me to Szott's after hours. Staff on-site were so friendly, was in a loaner the next morning! Susan in the collision department helped me througho tow me to Szott's after hours. Staff on-site were so friendly, was in a loaner the next morning! Susan in the collision department helped me throughout the process and was in contact with my insurance company directly throughout the claim. She and the team really helped a tough situation go as smoothly as it could. My car looks impeccable inside and out. More