
Szott M-59 Toyota
Waterford, MI

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Excellent. I think it is one of the most honest service departments around. Very friendly. Dont try to sell you anything you dont need. Mark Hovis is friend I think it is one of the most honest service departments around. Very friendly. Dont try to sell you anything you dont need. Mark Hovis is friendly and knowledgable, Great dealership and service department. More
Friendly and thorough We are always greeted with a smile. Brian always listens to the issues and provides good solutions to whatever is needed to all 3 of our vehicles We are always greeted with a smile. Brian always listens to the issues and provides good solutions to whatever is needed to all 3 of our vehicles More
I have a great experience with this dealership I been going to this dealership for years now, and bout 3 cars from them , from sales in used lot or new cars I was treated very good, and the service I been going to this dealership for years now, and bout 3 cars from them , from sales in used lot or new cars I was treated very good, and the service here is awesome. Just overall very happy with my experience. More
Excellent customer service CRISTIN FITZPATRICK has amazing customer service skills. My husband called her and let her know we were looking for a car. She called me and was dilig CRISTIN FITZPATRICK has amazing customer service skills. My husband called her and let her know we were looking for a car. She called me and was diligent in following up with me. She is genuine, so very personable, yet maintains her professionalism. Although I was unable to get a car to NO fault of Cristins or dealership, she was considerate, compassionate and extremely helpful in trying to get us the best deal and the best car! I would recommend Szott dealership.... and for the best experience ask for CRISTIN FITZPATRICK, she will do her best to get you what you need regardless of your circumstances. Thanks so much Cristin for your hard work, you will be seeing us again! You are truly an asset to Szott Toyota dealership!!!! More
Thumbs Up The Best Servicing Dealership I Have Ever Been To This is my 5th Toyota 4Runner And I Have Always Have Serviced And Purchased From Grand Blanc Motors But After Dealing With Brian Michelin And The Crew This is my 5th Toyota 4Runner And I Have Always Have Serviced And Purchased From Grand Blanc Motors But After Dealing With Brian Michelin And The Crew Over At M-59 Toyota I Have Now Switched To A New Dealer. The Exceptional Service They Have Provided On My Vehicle Has Won Me Over. QUICK FRIENDLY AND QUALITY WORK what more couldn't someone ask for.......thank you Brian!!! More
Always a Pleasure to Get Service I always make an appointment for service & the appointment is always honored. My service advisor, Mark Hovis,is knowledgable, very friendly and helpf I always make an appointment for service & the appointment is always honored. My service advisor, Mark Hovis,is knowledgable, very friendly and helpful. I would recommend Szott to every Toyota owner & potential buyer. Sol Dunn More
BEST. SERVICE. EVER. Szott M-59 Toyota is a 10 on a 5 Star Chart. Our Toyotas go no place else for service. Hat's off to Brian Michelin, service manager, and Antoine Tuc Szott M-59 Toyota is a 10 on a 5 Star Chart. Our Toyotas go no place else for service. Hat's off to Brian Michelin, service manager, and Antoine Tucker, our service advisor! We recently had a service problem happen while our RAV 4 was 200 miles away and dealing with the particular Toyota dealership we took it to was a Nightmare. When things started going sideways, we called Antoine. His research and clarification on Toyota policy showed that instead of a charge of $2300, the repair should be $0 as the part was under special warranty. Talk about "Saving the Day!" and that's not the only time Antoine and the Szott dealership have given us 100% satisfaction. Their attention to detail on Every service visit ranks them far above other Toyota dealerships in our area. We cannot thank Antoine, Brian, and everyone at Szott for the Spirit of Excellence they bring to work each day!! Cheers from All of us!! More
Great experience! !!!!! Got my new Toyota couple days ago. These guys went above and beyond to make sure I ended up with a new vehicle I want. Very friendly environment. Do Got my new Toyota couple days ago. These guys went above and beyond to make sure I ended up with a new vehicle I want. Very friendly environment. Don Pash did an excellent job, honoring their word to me in price and sale service. I appreciate the professional services. Good luck Szott M-59! More
GOOD PEOPLE!! I was looking for an affordable vehicle and Patrick and Don Pash made the process very easy!! Both gentlemen were a joy to work with. Every Szott's I was looking for an affordable vehicle and Patrick and Don Pash made the process very easy!! Both gentlemen were a joy to work with. Every Szott's employee I had contact with was extremely polite and knowledgeable. I will recommend Szott's to friends and family....especially Patrick and Don!! More
I'll only bring my car here I took my car in for a routine oil change the guy there Joe'l was nothing but helpful. He answered all of my questions and explain things to me in a w I took my car in for a routine oil change the guy there Joe'l was nothing but helpful. He answered all of my questions and explain things to me in a way that I better understood them. The one thing that really stood out to me is he listen to my concerns and didn't just write me off as a woman. I had taken my card to a mechanic to have an auto start put in they ruined my hazard lights when I try to log into them I was ignored but when I brought it in here he listened to my concerns and found out the hazard lights were unplugged. This employee was so caring and attentive you could tell he really loves his job. I highly recommend coming here for any of your car needs because you won't leave with anything but a smile. More