
Szott M-59 Toyota
Waterford, MI

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No pressure dealership with wonderful service department. Well, I was thinking maybe it was time to try out a new car since this would be my 3rd Toyota in a row. But after returning to the dealership to take Well, I was thinking maybe it was time to try out a new car since this would be my 3rd Toyota in a row. But after returning to the dealership to take back my leased Camry, I changed my mind. The new Camry 2016 rides like a dream. The gas mileage is great and I love the new Ruby color. Ray Sadler, our salesman and Brian Michelin, service manager are excellent gentlemen to deal with. I trust them both to take good care of our transaction as well as our car. Every time I have brought my car in for the Free Car Care at every 5000 miles my vehicle is returned clean and well serviced. Ray is an easy guy to work with and really makes the purchase simple and NON confusing.I think it only took us minutes to make up our mind after we asked Ry a few simple questions between the Corolla and the Camry. Only thing I would improve was the speed of the paper work processing. There were 2 other additional customers there buying cars that night, but I feel that this are could be better handled with in the dealership. Seemed to take a bit longer than I hoped. I am very happy with the efficiency, product knowledge, and helpfulness of our salesman Ray. We will deal with him again in the future. More
New car purchase We've bought at this dealership for many years and have always loved the service we get. I wouldn't shop for a new Toyota or Scion anywhere else!! Kay We've bought at this dealership for many years and have always loved the service we get. I wouldn't shop for a new Toyota or Scion anywhere else!! Kay Most went above and beyond in giving me all the info I needed to pick the best car for me. More
Outstanding Customer Service from Brian Michelin Brian Michelin provided outstanding service overall on my service visits to Szott M-59 Toyota. He was professional, thorough, detail-oriented, and pro Brian Michelin provided outstanding service overall on my service visits to Szott M-59 Toyota. He was professional, thorough, detail-oriented, and provided a fair and reasonable repair solution in a prompt manner. I highly recommend Szott M-59 Toyota and Brian M. More
2007 Toyota Tacoma frame replacement Not sure I can say enough good things about how satisfied I am with the frame replacement on my 2007 Toyota Tacoma truck. Brian Michelin took excelle Not sure I can say enough good things about how satisfied I am with the frame replacement on my 2007 Toyota Tacoma truck. Brian Michelin took excellent care of my truck and made sure I was not inconvenienced, at all. From my rental vehicle, to making sure everything was done right, to doing everything he could to accommodate my schedule. I was not asked to pay for any extra's that were a result of the warranty work. I did elect to have my transmission flushed, new shocks and an oil change. These were things I wanted to do and I figured I might as well do while the truck was in the shop. I have also worked with Brian in the past, way before he came to Szott Toyota, and he has always been great to work with. He knows all the tricks and quirks of the vehicles and fixes them accordingly without over charging for work that does not need to be done. More
Best Experience Ever!!!!! My experience in the past when purchasing a vehicle has been very dreadful and not to mention getting into a car I never cared for. This was the firs My experience in the past when purchasing a vehicle has been very dreadful and not to mention getting into a car I never cared for. This was the first experience that I felt no pressure, no anxiety and best of all James Curtis got me into a vehicle I absolutely love. Dave Radcliffe made me feel at ease and answered every question that I had. I also want to add they are kid friendly too! Which made my experience even better. Thanks guys...Best Day Ever! More
Great experience We had a couple of issues that could have been deal breakers. Our salesman Ray stepped up to the plate and made everything right. Thanks again Ray. We had a couple of issues that could have been deal breakers. Our salesman Ray stepped up to the plate and made everything right. Thanks again Ray. Brian in service assisted us with an issue we had, completing everything to our satisfaction. This entire Szotts TEAM did an excellent job. We will see you again soon. More
Great! The sales department has done whatever they could to earn my business. Everything was explained to on all the financing documents before signed. The w The sales department has done whatever they could to earn my business. Everything was explained to on all the financing documents before signed. The walk around the car at delivery was thorough. More
Amazing Experience I went in to buy a used vehicle due to credit score but came out with a new Toyota. Ray was very helpful. He was not a pushy sales person. He was very I went in to buy a used vehicle due to credit score but came out with a new Toyota. Ray was very helpful. He was not a pushy sales person. He was very understandable of my situation. Great service and experience. I highly recommend. More
Stress Free I was very happy to work with Ray @ Szott Toyota . Ray is a great guy very knowledgeable , very experienced and extremely friendly. I found ever I was very happy to work with Ray @ Szott Toyota . Ray is a great guy very knowledgeable , very experienced and extremely friendly. I found everyone very nice and pleasant @ the dealership . Thank you very much for such a friendly car buying experience. More
Thank you! A big thank you to the Szott M59 Toyota for a great deal on a sweet ride!~ We are very pleased with our experience at Szott's! A big thank you to the Szott M59 Toyota for a great deal on a sweet ride!~ We are very pleased with our experience at Szott's! More