Szott M-59 Chrysler Jeep
Whitelake, MI
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"$1,000 over Bluebook!" is a blatant lie. I had two trades to offer... for the first one, they rated the car in "fair" contidition when it was absolutely perfect minus a scratch in the rim, and had two trades to offer... for the first one, they rated the car in "fair" contidition when it was absolutely perfect minus a scratch in the rim, and they added the $1,000 to the fair condition price (coming in $2,500 less than their purported promise); the second car was $4,500 in fair condition on bluebook, so $5,500 to satisfiy their promise, but they only offered me $3,800 for it. The explaination I received was that they had to invest money to recondition (change fluids, detail, etc) and that this cost should be understood as a price of doing business. So, not only was the over-bluebook offer a lie, they also tried to pass an additional cost on to me (for services they probably wouldn't even perform anyway). The lot has no "basic" equipped vehicles, and the tags on the windows for the extras showed prices higher than Chrystler factory charges. The Jeep I was looking at also had after market wheels and tires that they were trying to sell for $3,500... when I had priced those exact goodies for my old Jeep a week prior at $1,600. When I tried a test drive last week, the first vehicle had a dead battery, the second a stuck brake pedal. They played all the psyche games with numbers and not giving me the keys back to my trade in when I asked for them repeatedly. High prices, shady business practices, poor care of inventory, and salesmen uneducated on their products make Szott a PLACE TO AVOID at all costs. I am taking my business elsewhere. More
I would recommend Szott M59 Dodge to anyone and everyone!! They are the most professional and honest dealership I have ever done business with. Everyone that works there is nice and extremely hel everyone!! They are the most professional and honest dealership I have ever done business with. Everyone that works there is nice and extremely helpful. They gave me the BEST deal possible and worked within our family means. I would buy from any of the Szott dealerships! I have bought two vehicles from them and my next vehicle WILL be purchased from Szott M59 Dodge! THE BEST dealership in the area!! More
I have been in this place twice before, high prices, bad salesperson. No deal. Recently I gave them another chance. I called for a price on a van. Still waiting for return call. I bought a van the same day salesperson. No deal. Recently I gave them another chance. I called for a price on a van. Still waiting for return call. I bought a van the same day at different dealship. Same trouble with their Ford dealship. News ads are always misleading. Read the fine print. Avoid Szott Dealerships! More
My wife and I dropped our Mini-van off to get some problems fixed before the warranty expired. They had to order the parts so we had to bring it back up on another day. We rescheduled and showed up problems fixed before the warranty expired. They had to order the parts so we had to bring it back up on another day. We rescheduled and showed up to drop it off. My wife asked if they had shuttle service since we would be down one car and I had to leave for work. She was told they did. She also told them to change the oil since we bought the package of oil change deals and it needed the oil changed. Around 4pm my wife still had not heard from the dealership so she called and they told her it was ready for pick-up. She told them that she needed the shuttle to pick her up and they said they didn't have shuttle service because the guy who drives the service did not show up that day. (you can't get someone else to drive the shuttle for the day???) Now my wife had to search for a ride up to the dealership. Once she got a ride and got to the dealership they told her everything was finished. When she inquired about the oil change they said they didn't do it because they forgot. Now we have to inconvenience ourselves another day to drop of the vehicle for a oil change. Left a message with Derek Rose explaining how our visit was unacceptable but no response. Would drive a further distance to a great dealership then to deal with these guys again. More
These guys are liars. They took our down payment over the phone and after we drove 3 hours to pick the car up we found out they sold it to someone else. Still waiting for them to return our credit card the phone and after we drove 3 hours to pick the car up we found out they sold it to someone else. Still waiting for them to return our credit card information and copy of drivers license after 2 weeks when they said they'd overnight it the next day. They said even if they didn't sell the car to someone else they couldn't have completed the sale because everything was locked up in Chris' desk and he had the day off. THESE GUYS SUCK! More
The service was excellent, I had to come late on a Friday and Andrew and the finance gentleman Eric(I believe) stayed late to get me financed and sent me home with the car then came out to my work to close o and Andrew and the finance gentleman Eric(I believe) stayed late to get me financed and sent me home with the car then came out to my work to close on the loan on Monday. Way to go above and beyond! More