Szott M-59 Chrysler Jeep
Whitelake, MI
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New cars! Ben was so great with us, we had an awesome experience getting two new cars in one night. He was helpful, knowledgable, caring, and a pleasure to do b Ben was so great with us, we had an awesome experience getting two new cars in one night. He was helpful, knowledgable, caring, and a pleasure to do business with. He wasn't worried about being a "car salesman" and actually cared if we were happy. Thank you Ben! More
Could be better Worst lease experience ever, in the past 15 years, salesman seemed to be in a big hurry to get it over with. (Also dealing with more than one customer Worst lease experience ever, in the past 15 years, salesman seemed to be in a big hurry to get it over with. (Also dealing with more than one customer at a time.) More
Fast and smooth Ben was awesome. We were upside down on a purchase. Ben worked with us to get out it and into a new 2015 200s for least ham we were paying before. No Ben was awesome. We were upside down on a purchase. Ben worked with us to get out it and into a new 2015 200s for least ham we were paying before. No hiccups. Fast and smooth. Would highly recommend him. More
Thanks for my pretty new car Ben! Ben was great. He walked us through all our options based on what we wanted AND needed. He made it quick and painless to get into my new, pretty blue Ben was great. He walked us through all our options based on what we wanted AND needed. He made it quick and painless to get into my new, pretty blue 200 :) couldn't have asked for better! More
Perfect transaction! Easiest and most pleasant car purchase experience ever! Mr.Heiden was the best car sales guy I ever had! Very friendly & honest and gave me a great d Easiest and most pleasant car purchase experience ever! Mr.Heiden was the best car sales guy I ever had! Very friendly & honest and gave me a great deal, totally recommend him and this dealership to anyone who's interested in purchasing Jeep/Chrysler vehicles! Thank you Ben, I'm enjoying my Jeep Grand Cherokee so much!! More
Go ANYWHERE but here for service, or any of the Szott Dodge/Chrysler/Jeep dealerships for that matter. Got our 2012 Avenger from Szott Dodge in Highland.... Alex in the sales staff was great. Right after Dodge/Chrysler/Jeep dealerships for that matter. Got our 2012 Avenger from Szott Dodge in Highland.... Alex in the sales staff was great. Right after we got the car it developed a slip going into 5th gear, so we took it back to Szott Dodge. First tech spoke down to my wife like she was an idiot telling her "Apparently you've never drive a 6 speed before as we can't find anything wrong with it".... Peeved and trying to save face, the service manager goes for a ride with us in the car, hears/feels the slip, acknowledges our complaint but also states that at this time (September of 2013) they don't have a trans tech on staff and to bring the car back later on. March of 2014 not only does the slip into 5th get worse, but now it begins to slip in all gears, so off to the dealer we go again. HA.... Several months later and Szott Dodge STIIL doesn't have a trans tech on staff so we're directed to take the dealer 5 miles up the road to their Szott Chrysler/Jeep dealer where they're suposed to have 3 techs on staff. 3 days later and after not hearing a thing have to contact them to which we're informed that one of their trans techs had driven the car the past few days and was unable to find anything wrong with it. (and managed to put 20 full miles on the car....Come on.... Please) Get the car back and low and behold..... Yeeep..... Still slipping! ............ Anything but you're average consumer, worked on everything from Indy, Trans Am, drag, 4X4's and even a few vintage F1 cars...... Even driven a few race cars over the years, so we're anything but naiave to automobiles. Another problem we had.... Took the car to Szott Dodge for an oil change during that trip for the trans check in September and found several things wrong.... Windshield sticker had the next change labeled for 10K miles out, air filter wasn't secured properly and they completely failed to re-set the oil change warning on the ECM. Worse yet..... Our salesperson has been right there with us the whole time doing what he can to help, but when venting our frustrations begins telling us about all the problems he to has had with an ongoing grinding noise in the trans of his wifes Journey, and how the trans techs at Szott Chrysler Jeep also told him nothing is wrong even after 2 visits and as the grinding continues to worsen. New sales........ Great..... Service.... Well... Apparently not much has changed about Chrysler dealers even after the bankruptcy............ And people wonder why most of us get peeved and give up on American made cars.... This was our 1st new Chrysler/Dodge, and have to say it will be our very last. As for the 20 miles their tech put on the car over those 3 days.......... Thank goodness for pre-paid legal as the demand for compensation on the mileage well as the suit that will follow if we don't won't cost us a dime ! More
Sales people were knowledgeable on the product sold and most helpful with the financing. They took the time to explain all the details involved with getting the price to what I needed it to be. most helpful with the financing. They took the time to explain all the details involved with getting the price to what I needed it to be. More
Worst experience I ever had, I was lied to and mislead. I never talked with someone that tried to talk in circle more than Mitch and Derrick. I was you can have a rental and they turned around and said no yo never talked with someone that tried to talk in circle more than Mitch and Derrick. I was you can have a rental and they turned around and said no you cant. I was told the Jeep has a safety concern but they cant figure it out and I should come and pick it up. They are telling to pick up a car with a safety concern that they cant fix and I should drive it. Im in the market for a new car because this one is coming to the end of its life and I will NOT get it from Szott Jeep. More
This is my fourth car/lease that I have purchased at Szott. My salesman in the past was gone and I got Tony. He was friendly, caring and listened to everything I wanted and needed to buy a new car. I Szott. My salesman in the past was gone and I got Tony. He was friendly, caring and listened to everything I wanted and needed to buy a new car. I am very excited about my new Chrysler 200 and will go back to Szott and Tony anytime. More
I have been a loyal customer of Szott for years, both for sales and service, this time for a new purchase. I worked with Todd Gamble, a tremendous salesperson who tried to meet my needs the best way possible sales and service, this time for a new purchase. I worked with Todd Gamble, a tremendous salesperson who tried to meet my needs the best way possible. I had been sitting on the fence between a Wrangler Unlimited and a Grand Cherokee when I started this process. Todd was patient in trying to understand my pros and cons, along with talking me through the decision. He is extremely personable and not at all pushy, sharing his knowledge of the product in a professional manner. I will, and have, recommended Todd and the Szott dealership whole heartedly. Szott has succeeded in maintaining a return customer and I look forward to introducing new folks to their services. More