Szott M-59 Chrysler Jeep
Whitelake, MI
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Very Happy With Our Purchase Experience My wife and I learned throughout the order and purchase process that we could trust Dave Rose. We shopped three local dealerships and got the best My wife and I learned throughout the order and purchase process that we could trust Dave Rose. We shopped three local dealerships and got the best price with Dave at Szott M-59 Chrysler Jeep. We ordered a 2015 vehicle before Jeep officially launched it. So we researched details on the internet, and Dave made sure what we wanted was properly set up in the order system. During our wait for the vehicle to be built and shipped, Dave quickly responded to my emails. Most every time I called by phone he answered without going to voicemail. There were two Jeep-caused issues that occurred during the wait for the build. Dave went to bat for us in both cases. Delivery day went without a hitch. Dave is the kind of salesperson we appreciate and will recommend him to others as well as call him for our next purchase. Now, I hope the Service Department turns out to be as good. More
I had a great buying experience Dave was thorough, competent and friendly. He was very flexible during the process and spent over an hour showing me how to use my new Jeep and I got Dave was thorough, competent and friendly. He was very flexible during the process and spent over an hour showing me how to use my new Jeep and I got exactly what I wanted More
Never Again I researched the Jeep I wanted and was pretty educated on it. The sales person we meet with knew nothing about the Jeep and even gave us wrong informa I researched the Jeep I wanted and was pretty educated on it. The sales person we meet with knew nothing about the Jeep and even gave us wrong information. This was no big deal because I knew exactly what I wanted. I negotiated fee oil changes for two years or else I could have got a much better deal elsewhere. My wife went to pick up the Jeep after we purchased it and noticed a pinstripe on the the Jeep, a pinstripe she did not order. She said she didn't ask for this and the sales person said that there was nothing they could do and that removing this would require a lot of work. After getting the manager involved the decided they could remove the pinstripe with no additional charge and they removed it in what seemed minuets. While they were test driving the Jeep, the engine started making strange noises. The sales person told her the engine needed to settle and to drive it home anyway. She made it half way home before the engine died and she called me crying. I was angry, but after cooling down decided these things happen and the Jeep was repaired. I asked our sales person for documentation on the engine repair many times but it was never provided any. When it came to to get our oil changed they said the sales person never documented the free oil changes and no one remembered that discussion. The sales person was no longer with the company (not a shock), and they would not honor the free oil changes. At that point I had enough. I will not buy another Jeep from this place and I plan to tell everyone I know about this experience. One day companies like this will realize that an unhappy customer is far worse then the cost of some free oil changes. Did i mention that they only filled the gas tank enough for her to get home??? More
Szott Jeep I had always wanted a Jeep Wrangler......so when the time came to get one, I went to Szott Jeep in White Lake. I can't say enough about the good peopl I had always wanted a Jeep Wrangler......so when the time came to get one, I went to Szott Jeep in White Lake. I can't say enough about the good people at this dealership! Dave Rose was my salesman. He made the entire experience easy-breezy! We even had a lot of laughs! This is the first time I left a dealership with everything I wanted, and said "That was fun!" When I am ready for my next vehicle, it will absolutely be from Szott Jeep, and I look forward to working with Dave Rose again. If you're looking for a Jeep, go see Dave Rose at Szott Jeep. You'll be glad you did! Candace Palopoli More
Very helpful Our daughter was in a terrible position with an older car, large remaining balance and Dave Rose was able to get her into something new for only a few Our daughter was in a terrible position with an older car, large remaining balance and Dave Rose was able to get her into something new for only a few dollars a month more. When this lease is over she will be able to forget all about that old car and really find a good deal. We couldn't have been any happier with his help and the way they treated our daughter. More
Jeep Wrangler search success! My wife and I were looking to turn in our lease and purchase a used Jeep Wrangler. It was a stretch because our budget was slim and our expectations My wife and I were looking to turn in our lease and purchase a used Jeep Wrangler. It was a stretch because our budget was slim and our expectations were high. Somehow Dave Rose made it happen and we purchased our 2011 Jeep Wrangler Sport at the price we wanted. Thank you for the great service! More
Love my New Jeep! Thank you Dave Rose, you made it all happen! I'm loving my new Jeep!! With the latest weather upsets, I was feeling very fortunate during the flooding Thank you Dave Rose, you made it all happen! I'm loving my new Jeep!! With the latest weather upsets, I was feeling very fortunate during the flooding to be safe driving home in my Jeep. I was able to maneuver around all of the stalled cars and thought of you right away. Thank you for the great sales and service plus personally delivering my extra Jeep add-ons. Without your great connection to your clients via email, messaging and cell phone, potential buyers would go elsewhere. Thanks for keeping it current and going above and beyond to make it all happen! More
Great service! Thanks for going above and beyond to help us with anything we need, Dave! We appreciate the extra time you took to make sure we had all the help that Thanks for going above and beyond to help us with anything we need, Dave! We appreciate the extra time you took to make sure we had all the help that we needed. More
Dave Rose is fabulous I felt comfortable working with Dave. He is truly a positive addition. I have recommended him to all my Friends and co workers. I would like to give I felt comfortable working with Dave. He is truly a positive addition. I have recommended him to all my Friends and co workers. I would like to give him all my future business when the time arises. Five stars Dave! More
Very helpful Everything went smoothly and everyone was very helpful. I would recommend this dealership to all of my friends and family. Very happy with how everyth Everything went smoothly and everyone was very helpful. I would recommend this dealership to all of my friends and family. Very happy with how everything went. More