Szott M-59 Chrysler Jeep

Incredible and unexpected! !! These folks at Szott (Paul and Chris) stepped up and took care of our needs and made everything right, which is so very rare in this day and age. !! These folks at Szott (Paul and Chris) stepped up and took care of our needs and made everything right, which is so very rare in this day and age. We purchased a used car from Szott a few weeks ago and realized very quickly that the car had major issues that went undetected when we did our inspection. Small signs showed up almost immediately when we drove it home. Come to find out from the second shop that we had to take it that the engine block and the heads were warped due to a blown head gasket which was leaking coolant. The first shop diagnosed the head gasket issue but they didn’t have the tools for that specific car so we took it to the Subaru dealer. The tally to fix these issues was already getting up to $14k or so. I communicated with Szott (Paul) along the way so that they were informed. He was very accommodating, apologetic, and sympathetic to our situation. When I got the news from Subaru about the overall damage, financially and to the car, I geared up to have to plead our case to Szott. Everyone is familiar with the stigma with used car places. However, here is where the incredible thing really took shape! Paul listened to me for a few minutes but then stopped me and said that they would be buying the car back. No fight and no questions asked needed from me! I need to preface that it clearly wasn’t Szott’s fault that this car slipped through the cracks. They never made me feel that way but I just thought I would have to be convincing to get away from the lemons so to speak. What a relief, Szott wanted to make everything right! Not only did they credit the full cost of the original car toward a different used car purchase but they also reduced the price of the next car the amount we already put into it to do some other fixes ($1,700). Here we are about 3 weeks later and I drove away this afternoon with another used car. By the way, the reason for the car purchase was for a couple of our young adult daughters and they were footing most of the bill. Everyone was so worried that we may have to not only incur the original cost of the car ($13K) but also another $14K, plus the $1,700 that we already paid out as well. This simply was not how it all panned out. Szott took care of it all and from our end of things it is water under the bridge now and our daughters have a fantastic car. One daughter decided to kick in even more money to get a lower mileage and newer vehicle. She is ecstatic!!! Thank you so much Paul and Chris for totally making everything right!!! You all are a breath of fresh air!!! God bless you!!! More

Ben Krimmel was awesome! He found the JEEP I wanted and delivered it right to my door! Great communication! He made the process easy! He found the JEEP I wanted and delivered it right to my door! Great communication! He made the process easy! More

I deal with both Scott Myers (new car) and Chris Campbell (used car) and they are both outstanding at what they do! Honest, punctual, knowledgeable & caring. Nice to see some good old fashioned values are st (used car) and they are both outstanding at what they do! Honest, punctual, knowledgeable & caring. Nice to see some good old fashioned values are still left in the industry… More

Chris Campbell was a great help with getting my mustang and answered every question I had and got my car to me as quick as possible. and answered every question I had and got my car to me as quick as possible. More

Szott and my sales rep Chris Campbell were fantastic to deal with. Smooth transaction with delivery to my door. I would highly recommend Chris and Szott. deal with. Smooth transaction with delivery to my door. I would highly recommend Chris and Szott. More

Found my dream jeep on auto dealer. Never purchased a car from here, all went very smooth. Chris, my sales consultant, did everything I asked out of him. To top it all, they delivered Never purchased a car from here, all went very smooth. Chris, my sales consultant, did everything I asked out of him. To top it all, they delivered it to me for free. More

I didn’t qualify to get the car that I want it I was ask to pay 10,000 down on a 16,000 car I wasn’t happy with that I was willing to pay 8000 to pay 10,000 down on a 16,000 car I wasn’t happy with that I was willing to pay 8000 More

Chris Campbell was great to work with and I got a very fair deal on both my trade and pre-owned vehicle. Please note that as of this review, szott only allows financing through them and they will pull you fair deal on both my trade and pre-owned vehicle. Please note that as of this review, szott only allows financing through them and they will pull your credit. More

Ben is fantastic! I could not recommend a better sales representative. He defines customer service and gets you the best deal he possibly can. He truly wants the best I could not recommend a better sales representative. He defines customer service and gets you the best deal he possibly can. He truly wants the best for you. He made the process easy and worry free. Highly recommend! More

Bought a new Jeep Wrangler High Tide today. I had great experience working salesperson Ben Krimmel. Ben went the extra mile in helping me with the purchase and in understanding the features of I had great experience working salesperson Ben Krimmel. Ben went the extra mile in helping me with the purchase and in understanding the features of the vehicle. Thank you Ben! More