Szott M-59 Chrysler Jeep
Whitelake, MI
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Convenient but it got tedious. Came in for oil change and to inform them about recall so they could order parts. Turned out there were 2 flash recalls. Would take an hour or so long Came in for oil change and to inform them about recall so they could order parts. Turned out there were 2 flash recalls. Would take an hour or so longer. I said ok. Hour or so later they found 2 more. Suffice it to say, I was there for a considerable time. Glad they could get the work done, but, and I realize this is a small thing, there were 4 pump pots of coffee and a machine that brewed individual cups with a choice of 4 types of coffee but no decalf. I'm pretty sure that many of the people buying new cars at the dealership are older grey haired people who are restricted to decalf. Just saying it would be nice. More
Just Great Service Ralph Ridings is somebody Your Dealership should be proud of. Great Guy to work with. From the Phonecall to the actual Service performend, outstandin Ralph Ridings is somebody Your Dealership should be proud of. Great Guy to work with. From the Phonecall to the actual Service performend, outstanding. Thanks again. More
Great service! I got an oil change and tire rotation and was taken in a timely manner. Couldn't ask for better service by the entire staff. I got an oil change and tire rotation and was taken in a timely manner. Couldn't ask for better service by the entire staff. More
Awesome no hassle, great trade in price. Amazing service dep Extremely knowledgeable and couteous sales and service departments. No hassle pricing and more than fair trade in value. I highly recommend Szott to a Extremely knowledgeable and couteous sales and service departments. No hassle pricing and more than fair trade in value. I highly recommend Szott to anyone looking to purchase a new Jeep!!! More
oil filter and tire rotation I tried a few times to get the oil change done without waiting more than two hours. Once I did find a relatively short wait time the job was done wi I tried a few times to get the oil change done without waiting more than two hours. Once I did find a relatively short wait time the job was done within the promised window of time and and I got a cold bottle of water to drink...nice touch. I got a card in the mail the very next day offering a discounted oil change and tire rotation.....bad timing for me. I'm going to go back and see if I can get some money back getting my price at the discounted rate More
Oil Change I always get great and quick service here!! My dad even bought his cars from them when they were located in Commerce. I can't imagine going any wher I always get great and quick service here!! My dad even bought his cars from them when they were located in Commerce. I can't imagine going any where else. More
Great Salesman, Great new car Ben Heiden really took car selling to a new level. I am from the generation where car salesmen are akin to snake oil salesmen - can't believe what th Ben Heiden really took car selling to a new level. I am from the generation where car salesmen are akin to snake oil salesmen - can't believe what they say and they are only out for themselves, certainly not for you! Ben made sure that the day was about me and what I needed and really went the extra mile to get me the best deal possible. He even delivered my new car to me at home since it hadn't arrived on the truck yet when we completed the deal. I would definitely recommend Ben at Szott! More
Great Experience My Sales Rep Brad Watson was great, friendly and above accommodating. We were turning in our leased Town & Country early to get another Town & Country My Sales Rep Brad Watson was great, friendly and above accommodating. We were turning in our leased Town & Country early to get another Town & Country and Brad made everything happen and communicated with us the whole time. More
Bad service department The 2 times I have gone there for oil changes, they didn't latch my hood and it flew open on M59. Both times they did not do the safety check list eit The 2 times I have gone there for oil changes, they didn't latch my hood and it flew open on M59. Both times they did not do the safety check list either. They won't call me back. Done with this place and would never recommend them. Actions speak louder than their words. More
Oil Pan change As always fast courteous service. Ralph is the best, always is polite, remembers my name and treats me well. Its one of the main reasons I come back. As always fast courteous service. Ralph is the best, always is polite, remembers my name and treats me well. Its one of the main reasons I come back. Work is always good and fast, car is in great shape when I get it back, clean and clutter free. More