Szott M-59 Chrysler Jeep

Awesome Dealership. We recently leased a Jeep Renegade. Our sales representative was great. Laura handle everything very professionally and quickly. We will recommend We recently leased a Jeep Renegade. Our sales representative was great. Laura handle everything very professionally and quickly. We will recommend her to any one looking for great salesperson and a great dealership. More

Fast, fair pricing The price for the synthetic oil change and tire rotation was better than anyone around. Came in after work without an appointment and I was in and ou The price for the synthetic oil change and tire rotation was better than anyone around. Came in after work without an appointment and I was in and out. New showroom is beautiful. More

Terrific dealership I have purchased 2 cars from them now. Dave rose and Brian velkey are terrific. Service dept I'd great as well. Always get me right in and my cars are I have purchased 2 cars from them now. Dave rose and Brian velkey are terrific. Service dept I'd great as well. Always get me right in and my cars are fixed quickly and correctly. Ralph, Derek, Mitch and Mike are great to deal with. More

Brian Velke is your Jeep Guy! We worked with Brian Velke to order our Jeep and he was very patient and very helpful as we are first time Wrangler owners and had a million questions We worked with Brian Velke to order our Jeep and he was very patient and very helpful as we are first time Wrangler owners and had a million questions. He knows Jeeps! The vehicle was built and delivered to our door (up in Traverse City) on time, and we are very pleased. Brian was recommended to us by AEV folks, and we will go through him again--without hesitation--if we are ever in the position for a new vehicle again. More

Great Experience! There was no big sales pitch or pressure to buy. Patrick was very knowledgeable and easy to talk with. I would highly recommend Pat and the dealershi There was no big sales pitch or pressure to buy. Patrick was very knowledgeable and easy to talk with. I would highly recommend Pat and the dealership. More

Adam Hurst Is Amazing Let me tell all of you car sales people out there you can learn a lot from this 21 yr old young man I was in the market for a new lease and was shopp Let me tell all of you car sales people out there you can learn a lot from this 21 yr old young man I was in the market for a new lease and was shopping around various dealerships, I work 6 days a week and my only day off is Saturday every sales person I talked to made it perfectally clear that they don't work Saturdays and wanted me to work with their schedule even though I made it clear I'm off one day a week apparently they were never trained on customer service Then I got a reply from Adam who was supposed to be off on Saturday but came in just to accommodate my availability , he answered all my questions including the dumb ones I had without making me feel dumb he is friendly and has a very strong work ethic I would recommend him to anyone looking to buy or lease More

Great dealership I love this dealership it always takes care of me. And the staff makes you feel like family. Great job guys, keep up the good work. . I love this dealership it always takes care of me. And the staff makes you feel like family. Great job guys, keep up the good work. . More

BAD experience with sales rep Unfortunately, I had a bad experience here. So much so that I won't send any family/friends at all by the way we were treated. We stopped by on a Sat Unfortunately, I had a bad experience here. So much so that I won't send any family/friends at all by the way we were treated. We stopped by on a Saturday to look at two different vehicles. Ed approached us to 'help'. His attitude from the start seemed like he was annoyed he had to help us and was irritated. He shook my husbands hand but didn't even acknowledge me or ask my name, so at first I thought that was rude especially since the vehicle was for me. Secondly, he didn't seem to know his inventory. I asked for a Jeep or Journey and said I wanted leather...he started going up to all his Jeeps/Journeys on the lot and looking through the windows saying, "nope, no leather... not this one either, nope" and then said he doesn't have anything. Instead of saying something like he can look to see if he can get something in or even asking me more questions if I had time to wait, etc. I then told him that I am not in a hurry to buy and can wait to get something that fits my criteria but I would really like to test drive a Journey and Jeep to get a feel so I can see which one I like better. He then said they don't like when people drive the vehicles b/c that puts miles on the cars and depreciates them and so people can drive what they will buy. And then asked me which one I will buy. I told him how would I know what I am going to purchase unless I drive the vehicles? I wanted to go down the road for a test drive, not take this on a journey across the US. I've NEVER heard a dealership deny someone a test drive and say it puts 'miles on the car'. That was absurd. Buying a car is a big purchase. I'm supposed to spend $30k but am not allowed to drive the car? He then went inside then came back out and said, "they said you could drive it." I'm not sure who 'they' is or if he just decided to let us drive the Jeep. He asked if we would "be long" with it. Just rude all around. We took the Jeep and really liked it. We came back 10 minutes later and I had my husband go inside and drop off the keys while I waited in the car to leave since I was appalled by the sales persons attitude and demeanor. I'm not sure if this is the reputation this dealership has and it's unfortunate we had this bad experience from Ed, so much that we won't go back. It was a waste or our time and gas money to drive here we felt. Ed ruined our experience at Szott and gave it a bad name for us. More

Awesome Tom Reese found us the exact 16 Wrangler that my daughter wanted at another dealer in Kalamazoo. We strongly recommend him. Everything he promised cam Tom Reese found us the exact 16 Wrangler that my daughter wanted at another dealer in Kalamazoo. We strongly recommend him. Everything he promised came true and my daughter is very happy. It's her first brand new car! Great job Tom. More

Challenger Service for difficult to find electric problem handled promptly and estimate was dead on. Waiting area is outstanding. Service rep was courteous and f Service for difficult to find electric problem handled promptly and estimate was dead on. Waiting area is outstanding. Service rep was courteous and friendly. I believe I dealt with Mike Rose but the listing below only shows a Mark Rose. Mike or Mark he was aces. More