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Szott M-59 Chrysler Jeep
Whitelake, MI
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First Internet Purchase I found Szott's Dealership on internet and begin to check them out. When I called I ask for Ben Heiden and he was easy to work with and very intereste I found Szott's Dealership on internet and begin to check them out. When I called I ask for Ben Heiden and he was easy to work with and very interested in helping me purchase the Jeep I was looking for. He went above and beyond to help me purchase my Jeep. I told him want I wanted and any questions that I had he got back with me asap. I ended up with his expert assistance ordering what I wanted from the factory on 02-25-2016. On Friday April 1st Ben called me and said guest what I have for you this morning. My Jeep that I ordered was in(I thought he was pulling April fool joke on me until he text me a picture of it.) and wanted to know when I wanted to come to get it and I said tomorrow. Ben went right to work to have it prepped and ready to go Saturday. Ben told me he had a family function to go to on Saturday and Brian Velkey would take care of me on Saturday. I arrived on Saturday at opening time that morning and out front was my Jeep ready to go. I went in to meet with Brian and he had all the paper work ready to sign. We went out front to my Jeep and Brian went over everything with us and answered any questions that we had. I also meet Eric Mann(new vehicle sales manager) which helped Ben and me on the purchase of my Jeep. Everything went very smooth and I was on my way back to Indiana. I still have not met Ben Heiden(he is Great to deal with) but from my experience he is willing to assist you with your purchase and make sure you are happy with the deal you have made. The Szott's M-59 Dealership is first class and all the people that I have talked with and met with are great ambassadors for the dealership. I rated the people and Szott's M-59 Dealership five stars!!! Thanks Ben for all your help!!! More
Amazing Service I recently leased a Dodge Challenger from Evan Coughlin at Szott Chrysler Jeep. It was a unique way to purchase a car as it was all completed via emai I recently leased a Dodge Challenger from Evan Coughlin at Szott Chrysler Jeep. It was a unique way to purchase a car as it was all completed via email. As a new nurse working midnights, it can be challenging to complete anything, so being able to communicate with Evan via email about all the details made my purchase of my dream car, reality. Evan worked hard to get us in the price range that we were comfortable with, and fell way below all the other dealerships we had already worked with. When it came to picking up the car, I requested for the car to be delivered, again Evan said "not a problem". WOW! This was by far the easiest purchase I have ever made, and was possible because Evan was punctual, patient, and open to all possibilities. I do not see us looking at any other dealerships in the future, we will always return to Evan Coughlin and the Szott dealership for all our car needs. Thank You Evan for great customer service and not being a pushy salesman. More
Best car buying experince We were looking to lease another town and country van and had called a few other dealerships. Unfortunately, it seemed none of them took us seriously We were looking to lease another town and country van and had called a few other dealerships. Unfortunately, it seemed none of them took us seriously or wanted to go to work for us because we had some negative equity. Then I happened upon Szott M59 Chrysler and Got Ben on the phone. I explained our situation and he went right to work for us! Through the whole process Ben was very reliable and always got back to me quickly. He went above and beyond meeting all of our demands and stayed patient with me even when I changed my mind on the color van I wanted. He was willing to find me the van I wanted instead of trying to just sell me one he had on the lot. Ben was the perfect salesman to work with and I look forward to being a repeat customer. More
Absolutely wonderful. I just purchased a new Jeep Wrangler and can't help but sing the praises of my salesperson, Ben Heiden and the Finance Manager, John Berry . Ben was I just purchased a new Jeep Wrangler and can't help but sing the praises of my salesperson, Ben Heiden and the Finance Manager, John Berry . Ben was easy to work with and went above and beyond to find the exact car I was looking for. He made my purchase experience one of the best I have ever had and I will recommend him to anyone who is looking for a new car. John was also easy to work with explaining the entire finance process. He shopped for the best rate and made me feel that I truly got the best financing available. Kudos to Szott for having these two men on staff. They are great representatives for your dealership. More
Very helpful and friendly! I worked with Hillary Dabbs and her team for my new car purchase, Everyone was very friendly and easy to work with. Hillary tracked down exactly what I worked with Hillary Dabbs and her team for my new car purchase, Everyone was very friendly and easy to work with. Hillary tracked down exactly what I wanted in no time at all and made sure I had the car on the day I wanted it. I recommend without hesitation! More
Awesome Dealer and Salesman I shopped 3 other dealers prior to coming here. I couldn't make sense of the lack of customer service and follow up. No returned calls, etc. A friend I shopped 3 other dealers prior to coming here. I couldn't make sense of the lack of customer service and follow up. No returned calls, etc. A friend referred me to Dave Rose at Szott.I was skeptical, given my recent experiences with other dealers. Dave Rose and Szott Dodge really came thorough solid. Quick turnaround, great responsiveness, friendly,professional, transparent and accommodating. I truly was treated like I had been a life long customer, even though I just came in that day. On top of it, they beat every other dealers price and saved some money in my pocket. Great dealer and great salesman in Mr Dave Rose. I'm a real person and a real buyer with this real experience. Don't waste your tone going elsewhere. Go to Szott, talk with Dave. More
Repair of 2014 Jeep Grand Chorokee I Highly recommend this dealership for body shop work. They finished the job quickly and it looked great when they were finished. I was very satisfi I Highly recommend this dealership for body shop work. They finished the job quickly and it looked great when they were finished. I was very satisfied. More
Friendly staff, willing to work with you I had a great experience purchasing a new (used) car with Hillary and Andrew's help. When I wasn't able to get into the car I was first interested in I had a great experience purchasing a new (used) car with Hillary and Andrew's help. When I wasn't able to get into the car I was first interested in when I found it online they even brought down the price of one that had 40k fewer miles on it to get me into one which worked for me. They made the experience as painless as possible and I highly recommend them. More
body work for Ford Fusion - great experience Hit a deer and took my Ford Fusion to this google-recommended body shop near my home. I was nervous to not take it to a Ford dealer, but took a chanc Hit a deer and took my Ford Fusion to this google-recommended body shop near my home. I was nervous to not take it to a Ford dealer, but took a chance based on the online reviews. Matt Malmquist and his team were so helpful with getting me a rental car (my insurance covered the rental cost), keeping me posted on the progress of the body work, and coordinating the return of the rental car. (it was not quite as straightforward as you would thing because of weekend hours). He made the phone calls to Enterprise Rental on my behalf several times. This is a big deal to me, very much appreciated as I work long hours and this was one less thing to worry about. The car looks awesome, I didn't recognize my clean shiny car when I picked it up... it was left with them smashed and grimy, and returned to me restored and clean. Hope to not need any more body work on my car, but if I do, I totally trust these guys now. Thanks! More
A++ Matt & the body shop are top notch. From my first call to driving off the lot Matt paid attention to every possible detail. My repairs were completed in 48 hours, WOW!! Matt even arrange From my first call to driving off the lot Matt paid attention to every possible detail. My repairs were completed in 48 hours, WOW!! Matt even arranged to have my rental picked up from the dealership for me. I always use Szott because of good customer service but Matt bumped it up a notch. More