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Szott Ford

Holly, MI

Overview
Reviews
4.6
651 Reviews
Call Dealership (866) 330-2288
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8800 East Holly Rd.

Holly, MI

48442

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Showing 651 reviews

May 22, 2022

Lacks customer service, and appts are weeks out. Should not take 2 hours for oil change. Sales reps use profanity and seem unprofessional. More

by lapetitcupcake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not know
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May 27, 2022 -

Szott Ford responded

Hello, and thank you for sharing your opinions on DealerRater.com. It sounds like your experience did not live up to your expectations, and we apologize if we fell short. We would love to discuss this in greater detail to improve going forward and do all we can to make sure you are delighted. Please give me a call at your convenience; I look forward to speaking with you. All the best, Stephen Gabbara General Manager 248-215-5102

May 18, 2022

The service department worked hard to find a recall part for a 14 year old car and get it back to me. They also had a loaner car for me during the long wait for the part. More

by mgeary
Recommend Dealer
Yes
Employees Worked With
Scott Hall, Betsy Rackliffe
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May 13, 2022

They are the worst dealer I have ever had to deal with. Had an appointment with them and when got there they had no ideal as to why I was there. Very rude to me I will never never take my truck there again More

by Cindyupnorth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Hall
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May 13, 2022 -

Szott Ford responded

Hello Cindy, and thank you for sharing your opinion on DealerRater.com. We are sorry to hear you were not satisfied with your experience. It is important to us that we do all we can to make it better in any way we can. Please contact me at your earliest convenience so I may assit. All the best, Stephen Gabbara General Manager 248-215-5102

April 29, 2022

Friendly Staff. I was in & out in 30min for an oil change. Thank You Szott Ford More

by missyad625
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Green/Smith , Steve Gabbara, Dan Kittle, Nick Riley, Michael Jones, Betsy Rackliffe
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April 25, 2022

Process was quick and easy. Delila and team were very helpful throughout. This was my first experience with Szott but I will definitely return. More

by Kraig99
Recommend Dealer
Yes
Employees Worked With
Delila Brown
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April 21, 2022

Jani was extremely helpful throughout the entire buying process. I couldn't be happier with my experience. More

by Jmetzg16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Riley, Jani Minaudo
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April 20, 2022

Austin and the rest of the Szott team took great care of me! I'll be back! More

by Mike A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Moore
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April 18, 2022

Dan Kittle was great! It made my lease experience so pleasant. Everything was ready and I just had to sign on dotted line. During process of lease purchase, he took his More

by negrassnig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kittle
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April 14, 2022

Super friendly and very responsive to all my questions. Made the process easy for me More

by Bgil6244
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ Magiera
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April 12, 2022

My salesman Jacob and Anthony (He is the best finance guy in town). They both did a wonderful job for me! I can’t thank them enough. More

by tammy2506
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ketchum, Jacob Warner
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