Szott Ford
Holly, MI
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An employee's contact with the public is essentially the "face" of that business as far as the customer is concerned. Though I have lived in Holly over 35 years, I have never done business with Szott Ford b "face" of that business as far as the customer is concerned. Though I have lived in Holly over 35 years, I have never done business with Szott Ford before. Due to the wonderful care and concern of my salesman, Josh, I not only had a great experience, I know I would go back to Szott again. Josh was polite, informative, and charismatic. I didn't feel pressured or manipulated in any way. When I changed my mind about the color at the last moment, he was great. He took plenty of time to go over all the features and waited until he was sure that I understood how to operate them. From beginning to end it was a positive enjoyable experience. More
On a day without power, no phones, no internet, till late in the day, Josh still went the extra mile to full fill his part of delivering a vehicle to us. We have a fantastic F150 XLT with our military disco in the day, Josh still went the extra mile to full fill his part of delivering a vehicle to us. We have a fantastic F150 XLT with our military discount. He treated both my husband and I very professionally. An added plus, his kids pictures are adorable on his screen saver while you are waiting on paperwork! More
This is my first Ford vehicle in about 20 years and I'm so glad I've made the switch. The Ford products I considered, the Edge and the Taurus were both beautiful, had great features, were solid to drive, so glad I've made the switch. The Ford products I considered, the Edge and the Taurus were both beautiful, had great features, were solid to drive, and were incredible values & quality products. I chose the Taurus, which will be my first car after driving SUVs for the past 15 years. My sales person, Josh Holbrook was friendly, efficient, and very knowledgeable. He made the shopping process very enjoyable and easy. I'm now officially in the Ford family and plan stay for years to come. Thanks More
Josh was very helpful in helping me make a decision between the Edge and the Escape, without being overbearing. He knew what I wanted and helped me obtain my goal. Josh took his time and spent hou between the Edge and the Escape, without being overbearing. He knew what I wanted and helped me obtain my goal. Josh took his time and spent hours with me while I hemmed and hawwed about which vehicle to get. VERY PATIENT!!!!! THANK YOU SO MUCH JOSH!!!! More
I have leased 4 vechicles from Szott Ford and many vechicles from Josh Holbrook. I have been a customer of Josh since he worked at Alan Ford. Josh will tell you up front all your options, and if you s vechicles from Josh Holbrook. I have been a customer of Josh since he worked at Alan Ford. Josh will tell you up front all your options, and if you should buy/lease now or wait.I wanted a certain color for a truck and Josh found it at another dealer and had it shipped to his store the next day. I have been buying or leasing cars for over 30 years and have finally found a salesman and dealer that I feel is looking out for me and not their pocketbook. I have dealers that are closer to my home, but are not as customer friendly. I have sent several people to work with Josh and they all tell me how happy they are with the experience. More
I had a great experience at Szott Ford. My sales person was not only friendly but also very helpful with information other than just the car purchase. I walked out with a great new car and a great deal. was not only friendly but also very helpful with information other than just the car purchase. I walked out with a great new car and a great deal. I will definitely return to Szott Ford and I would recommend the dealership to anyone looking for a new car. More
My husband and I have ordered our vehicles from Josh for the last five years. The experience is always positive and Josh goes out of his way to ensure our satisfaction. There are never any issues when I'm the last five years. The experience is always positive and Josh goes out of his way to ensure our satisfaction. There are never any issues when I'm ready to turn in my lease vehicle and Josh always works with me to assist in my new vehicle pick. He ensures that I'm aware of all the features on the vehicle as well. We have recommended Szott Ford and Josh to family and friends! More
I have worked with Dan for my last 5 vehicles and with every purchase Dan went the extra mile to make sure that the vehicle fit all of my needs. He has always given multiple perspectives that have ensured every purchase Dan went the extra mile to make sure that the vehicle fit all of my needs. He has always given multiple perspectives that have ensured the vehicle and options worked for me and my family. Each and every transaction have gone very smooth. All of my future purchases will be handled by Dan and the Szott Family. I have never hesitated recommending Dan and Szott Ford to friends and family. If you are in the market for a new ride be sure to stop in and visit Dan Kittle. More
Good experience with this dealership, Roger was very helpful and found me the vehicle that I wanted and was very pleasant to deal with. In retrospect, I wish I had waited to go into the dealership so t helpful and found me the vehicle that I wanted and was very pleasant to deal with. In retrospect, I wish I had waited to go into the dealership so that I could have discussed the variety of leasing options directly with the finance manager, rather than just over the phone, as it may have impacted the lease details. That said, I love my vehicle, and the dealership was very good to deal with. More
I've worked with Anthony Ketchum for over 10 years and I've worked with Anthony Ketchum for over 10 years and not once have I had one problem with my vehicle or service! Also I get outstanding service on I've worked with Anthony Ketchum for over 10 years and not once have I had one problem with my vehicle or service! Also I get outstanding service on my oil changes and service work when I'm at Szott Ford dealership. Finally, I would recommend this Szott to all my friends and family! More