
Szott Ford
Holly, MI
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This was my first car purchasing experience and I'm glad that it was with Szott Ford. The employees were friendly and welcoming, but the overall satisfaction with my experience can be attributed to Pa glad that it was with Szott Ford. The employees were friendly and welcoming, but the overall satisfaction with my experience can be attributed to Paul Erikson. From the time I arrived he was friendly, accommodating and genuinely concerned with my needs. He took his time to help me find a nice and affordable car that was suitable for me as a young, post-graduated and he succeeded. I drove off with a new 2012 Ford Focus and I couldn't be happier with my purchase and my experience. After choosing my vehicle, Paul was patient and took his time to show me the process of purchasing a car, being that it was my first time. He was very communicative and I appreciated all his efforts to make sure I had a great experience. After the purchase, Paul called me the next day to do a follow up and has made himself available for any questions I may still have about my vehicle. Overall, I'm a satisfied customer and I would recommend Szott Ford and Paul Erikson to anyone that may ask. More
I recently purchased a 2013 Ford Taurus and leased a 2013 F150 from Szott Ford. I had never been to Szott prior to this particular visit, but after a very bad experience at Lasco Ford in Fenton; I was in the F150 from Szott Ford. I had never been to Szott prior to this particular visit, but after a very bad experience at Lasco Ford in Fenton; I was in the market for a new dealership. Tom Ryan has been my salesman for several years at Lasco and when he left, my service left with him. I had purchased or leased 5 vehicles from Lasco in the past. I found Szott Ford to be very friendly and most helpful from the initial "hello" to the time Tom and the finance manager were helping me put the deal together for the two vehicles. My wife and I were made to feel very comfortable and informed during the entire process. There was no pressure and none of the long waiting and sometimes over done sales pitches. I most definitely will recommend Szott to my family and friends and look forward to Szott being my new dealership for service and future sales. ~Eric Gillman More
Jeff was great. There was no pressure in making a decision about our purchase. He was very knowledgeable and did his best to get the very most out of our trade-in as well as the best price on the Ex decision about our purchase. He was very knowledgeable and did his best to get the very most out of our trade-in as well as the best price on the Explorer, even was able to throw in remote start to close the deal. Very happen with the personable service, as well as the no pressure approach. Thanks Jeff!! More
Great experience, start to finish. I had dealerships 5 minutes away from work but I chose Szott because of Charlie's quick and efficient response to all my questions. Never felt the pressure to buy, othe minutes away from work but I chose Szott because of Charlie's quick and efficient response to all my questions. Never felt the pressure to buy, other than validating that I was a sincere buyer, which I respect for since I'm in sales myself. I really enjoy the new car and will return for the next one. More
I purchased an Edge from Tom Ryan, my sales person, in March so when the need for a cargo van, for our company, came up I knew exactly who I would call. There were some extras that we needed installed in March so when the need for a cargo van, for our company, came up I knew exactly who I would call. There were some extras that we needed installed in the van and Tom stayed on top of that even while he was on vacation!! I was beyond impressed that he would take his "personal" time to make sure everything was taken care of!! When the time comes for another vehicle I will definately be going back to Tom Ryan at Szott Ford and will recommend them to my friends and family! Thanks Tom!!!!! More
This was our first Ford purchase in many years. Jeff knew the products as well as the various promotions, and helped us make our decision. Personally delivering the Edge to our home was a plus! knew the products as well as the various promotions, and helped us make our decision. Personally delivering the Edge to our home was a plus! More
This was my first experience with Szott Ford and it was very positve. Jeff Kelley, my salesperson, was very friendly and he met the needs of our family with the right car and the right price. Thanks Jeff! very positve. Jeff Kelley, my salesperson, was very friendly and he met the needs of our family with the right car and the right price. Thanks Jeff! More
After years of car buying, purchasing our new Ford Focus from Tom Ryan at Szott's Ford has been the most amazing experience we have ever had. Believe me, Tom had no easy task with us as I'm sure he would ag from Tom Ryan at Szott's Ford has been the most amazing experience we have ever had. Believe me, Tom had no easy task with us as I'm sure he would agreee that we made him work very hard for us. He went way beyond what anyone should, to find us "that right car", work the right numbers for the payment we needed and arrange a perfect time for us to drive across the entire state to pick up our car. I would recommend Tom Ryan to everyone who wants to deal with a respectful, honest, kind and customer-caring person when purchasing a car. Not once did I feel we weren't in great hands and being taken care of by the best! Every detail was taken care of before we even got to the dealership, and I can't believe how smooth the delivery process went. We didn't have to worry about anything, and the process was painless! Definitely a perfect class act... It was obvious Tom was not new to his line of business as he showed confidence and awesome professionalism from the start. A special thanks to Chris Boan, the sales manager, for working so hard to assist Tom with pricing and getting us to a payment we could afford. I know he worked hard to get us to that place of comfort financially and didn't give up on us... his hard work did not go unnoticed. Together with Tom, they were a great team and never did they give the impression they were exhausted with all of our phone calls and time it took to bring the sale together. We feel very happy with our car and the price they offered. A huge applause to Tom and Chris for a wonderful experience at Szott's Ford in Holly, MI. I will never need to go anywhere else for a car and will drive miles to purchase my next one again. More
I have been a ford person for many years. I had a contour, taurus, Explorer, Mustang, Edge and Focus.I went through some rough times with the mortgage collapse and needless to say my credit was not s contour, taurus, Explorer, Mustang, Edge and Focus.I went through some rough times with the mortgage collapse and needless to say my credit was not so good a couple years ago. But Anthony Ketchum got me approved with a new focus 2 years ago after I had to turn in my EDGE lease. When I saw the new styles of the cars, I got the "itch". Between Christine Harris and Anthony Ketchum, they got me into a new Focus and I LOVE IT!!! Great sales, Great financing. Thank you Anthony and Christine! Rachel More
Purchasing my new Edge from Szott Ford was a great experience. Jeff Kelley was a pleasure to work with. There was no pressure, he was patient with my questions and helped find the perfect vehicle for experience. Jeff Kelley was a pleasure to work with. There was no pressure, he was patient with my questions and helped find the perfect vehicle for my needs. He even delivered it to my home the next day! More