
Szott Ford
Holly, MI
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Satisfied with all aspects of purchasing a new vehicle from this dealership. The employees make you feel like your important. Will keep doing business with this Ford dealer from this dealership. The employees make you feel like your important. Will keep doing business with this Ford dealer More
This was my first time leasing a car ever. I had been to numerous dealerships all over Oakland County, probably even out of it as well. I had family members in different auto industries so ford wasn't my ma numerous dealerships all over Oakland County, probably even out of it as well. I had family members in different auto industries so ford wasn't my main choice, I was in between Kia, Nissan, & Ford. Long story short after a few horrendous customer service experiences from everywhere else I chose Ford. After a week of waiting to sell my current car I was off to a dealership I liked about an hour from home when a co-worker told me about Holly Ford (a dealership way closer). I called over with the name of the sales person he had and she was out sick and I was given Renee. She was amazing, I was in and out with a brand new lease of a Ford Focus SE in a hour! My very first car in my own name and she made it a breeze! Between dealing with me and my nerves and the grumpiness of my father she kept her cool and make everything easy for me to understand. Now that my lease is coming to an end by 2014 and I now have a better career I will be definitely going back to Renee for a newer car with hopefully some more gadgets! I recommended her to all my friends who are looking at fords because she never once pressured me into a car I couldn't afford or treat me like I didn't matter because I was looking at basic models. For as long as I buy fords she will alway be my sales rep! More
My salesman Tom Ryan was friendly, knowledgable about the products and service options. He was never pushie or condescending to me being a female. His knowledge of Fords 'sync' system was very good and he products and service options. He was never pushie or condescending to me being a female. His knowledge of Fords 'sync' system was very good and he linked 2 phones to it for me and explained the system well. I will be back when it's time for a car upgrade. More
It was evident from my first phone conversation with Jeff Kelley that he was a pro. Never tried to push anything I didn't need or want. Got a better price on our new 2012 Explorer than I expected and I kno Kelley that he was a pro. Never tried to push anything I didn't need or want. Got a better price on our new 2012 Explorer than I expected and I know Jeff and the dealership is committed to service after the sale, which is what's most important. The same can be said for Anthony Ketchum. He's a pro. Very knowledgeable. It was a pleasure dealing with these guys at Szott Ford. What a pleasure to have this gem of a dealership in our back yard. Look forward to dealing with them in the future. I am not affiliated with anyone at Szott Ford. I just have 25 years experience buying Ford vehicles and I know quality when I see it. More
This is my fourth car that I have purchased/leased from Szott. Anthony Ketchum is great! He has assisted me with all of my cars. This last lease Anthony was unbelievable! He helped me get into the escap Szott. Anthony Ketchum is great! He has assisted me with all of my cars. This last lease Anthony was unbelievable! He helped me get into the escape at a price I could afford. He even had someone drop off the escape that I was interested in at my home so I could test drive it. When I came in to sign the paperwork Dan Kittle assisted me. He was very friendly and easy to talk to as we were waiting for the car to get ready. The service department is also very helpful. Everyone that I have encountered at Szott Ford is very friendly. Everyone is willing to help in any way they can. I will never go anywhere else for my vehicle needs! I always recommend Szott if someone asks where to go to get a new Ford! Keep up the great work! More
Dan Kittle was a tremendous help and made the car-buying process so easy! This is my 1st Ford (turned-in my Jeep Liberty that I also bought from a Szott Dealership) and I love my new car. They gave me a g process so easy! This is my 1st Ford (turned-in my Jeep Liberty that I also bought from a Szott Dealership) and I love my new car. They gave me a great price on the trade-in of both my husband's vehicle and mine. Excellent Customer Service and super easy to work with. Dan took the time to explain all of the new gadgets in the car as well. This Dealership is HIGHTLY RECOMMENDED. More
Had the best experience. Never bought a car from a dealership before, the process was simple. My salesman Jason was a great guy! Helpful too. Will be going back in the near. dealership before, the process was simple. My salesman Jason was a great guy! Helpful too. Will be going back in the near. More
Christine Harris is a wonderful example of how vehicle sales should be handled. Very knowledgable of the Ford line up. I feel she went above and beyond to make us happy. No pressure, presented options and sales should be handled. Very knowledgable of the Ford line up. I feel she went above and beyond to make us happy. No pressure, presented options and very communicative throughout the entire process. This was my second time leasing from Szott and I will absolutely return. For me, it was a farther drive to Szott Ford than that one in Fenton, but it's well worth a few extra minutes on the road for the quality, honesty, and sincere customer service you will receive. More