Szott Ford

My wife and I visited Szott Ford seeking a new F-150. We are on a middle class budget and, obviously, Ford doesn't give away these pickup trucks. We wanted to get the best deal possible while also getting a are on a middle class budget and, obviously, Ford doesn't give away these pickup trucks. We wanted to get the best deal possible while also getting a vehicle that had the options we desired. Jeff and Anthony were absolutely terrific. I told them clearly what we were seeking, my wife and I looked at a couple trucks and we loved the crew cab XLT. We figured it was a bit out of our budget and were prepared to take the STX instead; however, the guys worked with us and made it very reasonable for us to buy a nicer vehicle than we expected while staying in our budget range. We were thrilled with the customer service. Absolutely top notch. I have purchased numerous new cars in my life, and this was the first experience where I felt the employees were helping me get the most bang for my buck rather than trying to get the best profit possible out of the deal. Outstanding experience for our family, especially considering the guys worked with us and gave us $1,000 more money on our trade to close the deal. Honestly, they gave us every single cent our trade was worth, if not a few hundred dollars more. We have a beautiful new truck in our driveway and a payment that is very reasonable. Give this dealership a chance to earn your business, and let them know what you need to make the deal happen. We told them when we walked in that we wanted to take a new truck home "today"--as long as the deal made sense for us. They made that happen without a tense moment, even though we negotiated back and forth for a couple hours considering the different model trucks. Then as we were closing the deal, Anthony included the insurance on the wheels (which I asked him to exclude from the deal in order to save money) for us without charge. Awesome gesture on a relatively expensive vehicle (sticker price of $44,000). You just won't find that kind of service at most places. Great work, gentlemen. More

This was my very first large purchase and my first vehicle I was purchasing on my own. I was pretty nervous and did not really know what to expect. I was interested in a 2006 Jeep Liberty, I called an vehicle I was purchasing on my own. I was pretty nervous and did not really know what to expect. I was interested in a 2006 Jeep Liberty, I called and talked to Nick Riley. Nick was very polite, friendly, professional, helpful and knowledgeable about cars. He went over every detail of the car with me and made it a very easy and pleasent experience. I drove away in my 2006 Jeep Liberty yesterday! And i couldnt be happier! More

We called Szott Ford to see if there were any rebates on 2013 Ford Explorers. We were in the market for a SUV and in the research part of the buying process. Jeff Kelley was the sales associate that we i 2013 Ford Explorers. We were in the market for a SUV and in the research part of the buying process. Jeff Kelley was the sales associate that we initially spoke to about the current rebates. Jeff was very helpfull and professional from the 1st phone call and continued that high level of service through several followup on-site meetings with us at Szott Ford. Jeff listened to us throughout the process and we were very satisfied with the deal and high level service he provided. After much hard work on Jeff's part we found the vehicle Kim was looking for, a new fully loaded 2014 XLT Ford Explorer (Silver!!!). Thank you Jeff and Szott Ford. We feel like a relationship has been created through Jeff and will be coming back for future business. Thank you from Szott satisfied customers, Kim Maturen and Martin Knecht More

I found a 2012 Ford Focus SEL on the internet and left a message that I was interested in this vehicle. The following morning, Sales Associate Nick Riley called me to let me know the car was still available message that I was interested in this vehicle. The following morning, Sales Associate Nick Riley called me to let me know the car was still available. He also gave me the location of the dealership and their hours of operation. Szotts Ford was over an hour drive from my house, but I was glad I made the drive. Nick was polite, professional and knowledgeable about cars. He went over every detail of the car with me and offered to let me inspect the CarFax report before letting me take it for a test drive. I decided to purchase the car on the spot. Anthony Ketchum (Finance Manager) went over some loan options with me, and within an hour I was driving my new car home. Anthony was also polite, professional and efficient. Thanks to Nick, Anthony and Szotts Ford, I got a great car at a good price and the whole process was quick and easy. Even though there's a Ford dealer a couple of miles from my home, next time I purchase a new car, I'm going to drive to Szotts Ford. Keep up the good work! More

We recently had some detailing service done for our Ford Fusion. When we came to pick up the car, it wasn't as good as we thought it should be, but Bill sent it back and made it right. We are very pleased Fusion. When we came to pick up the car, it wasn't as good as we thought it should be, but Bill sent it back and made it right. We are very pleased with the customer service that Bill provided. More

I have purchased my Last 3 vehicles from Anthony. He is the best in the business. I have also recommended several Family Members and friends and He always takes care of them. Its hard to find a professiona the best in the business. I have also recommended several Family Members and friends and He always takes care of them. Its hard to find a professional in this industry, Anthony is the best, do business with him! More

This is my second car purchase from Szott Ford through the services of Dan Kittle. Dan has gone above and beyond to find and provide the right car to meet my needs. He goes the extra mile to cover all t the services of Dan Kittle. Dan has gone above and beyond to find and provide the right car to meet my needs. He goes the extra mile to cover all the details that buying a car brings, finds the best price, top dollar for my trade in and worked with me to fit my budget and timeline for delivery. This dealership is awesome, I would highly recommend it to any and all car buyers. More

Jeff was a great help in our leasing of our new Ford Escape! We love the new vehicle and the expericence was very pleasant. Thanks Jeff!!! Escape! We love the new vehicle and the expericence was very pleasant. Thanks Jeff!!! More

My overall experience at Szott Ford can only be described as "AWESOME".!! The dealership location was very easy to find and once I arrived, the staff greeted me with a smile and true customer service. My s as "AWESOME".!! The dealership location was very easy to find and once I arrived, the staff greeted me with a smile and true customer service. My sales rep , Jason Skinner was not only "Professional". but he showed genuine concern for my situation. Jason was so frienclly and knowledgeable that he made my vehicle purchase virtually stress free!!. Along with Finance Manager, Anthony Ketchum, neither made me feel as though they were out to quote "just make a sale". There was none of the "shady, pushy" salesperson vibe going on at all!! My Pre-Owned, 2012 Ford Fusion, rides like a brand new car. I'm from Detroit and I will drive out to E. Holly Road for all of my future Ford vehicle purchases. Szott Ford gave me a fresh start!!! Also, Jason has contacted me via telephone and US mail to ensure that I am enjoying my vehicle and that I'm not having any problems "post" purchase. "REAL CUSTOMER SERVICE"!! "HIIGHLY RECOMMENDED!! More

Stacey was fabulous to work with. She listened to what we wanted and found the exact car for me and at the right price. We will be returning to Szott Ford for our next vehicle because of Stacey. She cam we wanted and found the exact car for me and at the right price. We will be returning to Szott Ford for our next vehicle because of Stacey. She came highly recommended to us by our neighbor, and also the wonderful Service Department at Szott Ford. More