Szott Ford
Holly, MI
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We recently had some detailing service done for our Ford Fusion. When we came to pick up the car, it wasn't as good as we thought it should be, but Bill sent it back and made it right. We are very pleased Fusion. When we came to pick up the car, it wasn't as good as we thought it should be, but Bill sent it back and made it right. We are very pleased with the customer service that Bill provided. More
I have purchased my Last 3 vehicles from Anthony. He is the best in the business. I have also recommended several Family Members and friends and He always takes care of them. Its hard to find a professiona the best in the business. I have also recommended several Family Members and friends and He always takes care of them. Its hard to find a professional in this industry, Anthony is the best, do business with him! More
This is my second car purchase from Szott Ford through the services of Dan Kittle. Dan has gone above and beyond to find and provide the right car to meet my needs. He goes the extra mile to cover all t the services of Dan Kittle. Dan has gone above and beyond to find and provide the right car to meet my needs. He goes the extra mile to cover all the details that buying a car brings, finds the best price, top dollar for my trade in and worked with me to fit my budget and timeline for delivery. This dealership is awesome, I would highly recommend it to any and all car buyers. More
My overall experience at Szott Ford can only be described as "AWESOME".!! The dealership location was very easy to find and once I arrived, the staff greeted me with a smile and true customer service. My s as "AWESOME".!! The dealership location was very easy to find and once I arrived, the staff greeted me with a smile and true customer service. My sales rep , Jason Skinner was not only "Professional". but he showed genuine concern for my situation. Jason was so frienclly and knowledgeable that he made my vehicle purchase virtually stress free!!. Along with Finance Manager, Anthony Ketchum, neither made me feel as though they were out to quote "just make a sale". There was none of the "shady, pushy" salesperson vibe going on at all!! My Pre-Owned, 2012 Ford Fusion, rides like a brand new car. I'm from Detroit and I will drive out to E. Holly Road for all of my future Ford vehicle purchases. Szott Ford gave me a fresh start!!! Also, Jason has contacted me via telephone and US mail to ensure that I am enjoying my vehicle and that I'm not having any problems "post" purchase. "REAL CUSTOMER SERVICE"!! "HIIGHLY RECOMMENDED!! More
Stacey was fabulous to work with. She listened to what we wanted and found the exact car for me and at the right price. We will be returning to Szott Ford for our next vehicle because of Stacey. She cam we wanted and found the exact car for me and at the right price. We will be returning to Szott Ford for our next vehicle because of Stacey. She came highly recommended to us by our neighbor, and also the wonderful Service Department at Szott Ford. More
Satisfied with all aspects of purchasing a new vehicle from this dealership. The employees make you feel like your important. Will keep doing business with this Ford dealer from this dealership. The employees make you feel like your important. Will keep doing business with this Ford dealer More
This was my first time leasing a car ever. I had been to numerous dealerships all over Oakland County, probably even out of it as well. I had family members in different auto industries so ford wasn't my ma numerous dealerships all over Oakland County, probably even out of it as well. I had family members in different auto industries so ford wasn't my main choice, I was in between Kia, Nissan, & Ford. Long story short after a few horrendous customer service experiences from everywhere else I chose Ford. After a week of waiting to sell my current car I was off to a dealership I liked about an hour from home when a co-worker told me about Holly Ford (a dealership way closer). I called over with the name of the sales person he had and she was out sick and I was given Renee. She was amazing, I was in and out with a brand new lease of a Ford Focus SE in a hour! My very first car in my own name and she made it a breeze! Between dealing with me and my nerves and the grumpiness of my father she kept her cool and make everything easy for me to understand. Now that my lease is coming to an end by 2014 and I now have a better career I will be definitely going back to Renee for a newer car with hopefully some more gadgets! I recommended her to all my friends who are looking at fords because she never once pressured me into a car I couldn't afford or treat me like I didn't matter because I was looking at basic models. For as long as I buy fords she will alway be my sales rep! More
My salesman Tom Ryan was friendly, knowledgable about the products and service options. He was never pushie or condescending to me being a female. His knowledge of Fords 'sync' system was very good and he products and service options. He was never pushie or condescending to me being a female. His knowledge of Fords 'sync' system was very good and he linked 2 phones to it for me and explained the system well. I will be back when it's time for a car upgrade. More