Szott Ford

Thank you Anthony and Tom for helping us find our new 2014 Escape! Smooth and fast transaction throughout. Thank you for taking the time to show us all of our new features we love it. Great value for t 2014 Escape! Smooth and fast transaction throughout. Thank you for taking the time to show us all of our new features we love it. Great value for the money. We are returning customers and will be doing business there again. Thanks again Alan & Colleen Soave More

Tom Ryan was absolutely awesome. I have since sent 3 friends/family members to see Tom. No pressure just straight answers with options that work. If ford had Tom ryans in every dealership it would n't b friends/family members to see Tom. No pressure just straight answers with options that work. If ford had Tom ryans in every dealership it would n't be the bid three, the others wouldn't stand a chance. More

I love my new 2013 FORD EDGE!!!! I can't say enough about my positive, friendly experience from Anthony Ketchum and Nick Riley. They did an excellent job an made me feel welcomed. I did not feel rush about my positive, friendly experience from Anthony Ketchum and Nick Riley. They did an excellent job an made me feel welcomed. I did not feel rushed they explained everything to me an showed me how to used all the cars features. I will return an recommend friends and family. More

I was looking to buy my first car on my own and Nick was very helpful and patient with me. He did everything he could (and more) to help me find the car that I wanted. Im very happy and the car is everythin very helpful and patient with me. He did everything he could (and more) to help me find the car that I wanted. Im very happy and the car is everything I wanted. Thank you Nick, you are awesome! More

I just leased my second Ford Escape from Tom Ryan at Szott Ford. From the minute we walked in the door, it was a positive experience. We had exchanged emails prior to my visit, so Tom new exactly what Szott Ford. From the minute we walked in the door, it was a positive experience. We had exchanged emails prior to my visit, so Tom new exactly what I was looking for. He had a car ready for me to test drive, and he new exactly what inventory was available. He was able to answer every question I asked. On delivery day, the weather was awful, so Tom and Norm drove the car to my house! We signed the paperwork at my kitchen table! Tom is friendly, knowledgable,and professional. I absolutely will visit Szott again, and I will continue to recommend Tom as well as Szott Ford. Thank you! More

EDIT - I originally put a very scathing review due to an unpleasant situation with my battery being fried and a miscommunication that led to me believing they weren't willing to do anything about it. I rece unpleasant situation with my battery being fried and a miscommunication that led to me believing they weren't willing to do anything about it. I received a call from the service manager, John, stating that this was not the way they did business and he sent a tech to my house to replace the battery. When a company rights their wrong, they get big points in my book. I would have preferred to have avoided the whole situation, but I am grateful they went above and beyond to remedy this. They have won me back as a customer. More

I’ve had the opportunity to purchase my last 2 cars from Szott Ford and have had nothing but a positive experience working with Nick Riley and Chris Boan. They were both professional and friendly as they he Szott Ford and have had nothing but a positive experience working with Nick Riley and Chris Boan. They were both professional and friendly as they helped me find what I was looking for and worked with me on a financing plan. Nick’s superior customer service paired with his knowledge of cars is really second to none! When purchasing my 2nd car, Nick really went above and beyond by coming to the dealership on his day off and getting all the papers ready just so I could drive away in my new car that day. More

Had a great experience at Szott Ford and working with Nathan Mark to purchase a used Ford F150. Nathan was very friendly, easy to talk to about what I was looking for and very helpful thoughout the proc Nathan Mark to purchase a used Ford F150. Nathan was very friendly, easy to talk to about what I was looking for and very helpful thoughout the process. The customer service I recieved from Nathan was top notch. He even stayed late on a Friday night to help complete the purchase! He also followed up with me the following day to ensure all was going well with my new truck. The friendliness of the entire staff was great. EVERY employee that I saw or passed along the way said "Hi" and had a smile on their face. I would definitely recommend Szott Ford! More

Our experience at Szott Ford was excellent. We walked w/o an appointment and met with Jeff Kelley, as I had spoke to him in the past. Jeff was friendly, helpful ad knowledgeble. Jeff found the car we wanted an appointment and met with Jeff Kelley, as I had spoke to him in the past. Jeff was friendly, helpful ad knowledgeble. Jeff found the car we wanted and made the process of aquiring a new car seem easy. We were comfortable at this dealership as we think anyone would be. Szott Ford is a dealership that presents a low pessure experience from the moment you drive onto their property. More

I come from a GM family and have owned mostly GM's all my life, After my last "very disappointing" GM purchase I wanted to see what Ford had to offer. Because my wife and I had nothing but bad custome all my life, After my last "very disappointing" GM purchase I wanted to see what Ford had to offer. Because my wife and I had nothing but bad customer experiences with Lasco Ford we went to Szott Ford of Holly and we made the right decision. My wife and I started dealing with Szott Ford In 2012 specifically with Tom Ryan (a very personable man.) We knew within a year we would be coming into a very difficult situation. Tom was very attentive to our situation and provided us with all possible options and did not leave any stones unturned. I know because I researched all vehicle rebates and trade-in values for the past year to see how our negative trade in would match up. Tom did not sidetrack us in anyway for his own personal gain. In no way, did we ever get the feeling of a snaky sales person or dealer. As my wife and I got cold feet and did not purchase in 2012, we had to take a chance and purchase in August 2013.This is when we truly realized Tom Ryan and Szott Ford had our best interest in mind. Tom had kept in contact with us periodically through out the year and when we came into the dealership Tom had known our needs and explored all options again. We are not picky people but I am hard to impress when your'e spending a lot of money for years to come. You want a person and company who cares. Szott Ford of Holly and Tom Ryan did that. I am not a Ford or Szott employee but as long as Szott Ford continues with the same customer care, I will be a customer. Mike Godoshian More