Szott Ford
Holly, MI
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Great experience I recently purchased a 2015 F-Series through Adam Waybrant. He did an excellent job. When we first discussed a possible purchase, Adam had the vehicle I recently purchased a 2015 F-Series through Adam Waybrant. He did an excellent job. When we first discussed a possible purchase, Adam had the vehicle up front all ready for me to look at when I arrived. I took a couple of hours trying to decide what I wanted. Adam was very patient. He crunched number after number trying to find what vehicle that would meet my needs. After countless trips outside to look at different models, I finally decided. Through the process, Adam demonstrated pure professionalism. What impressed me was how my granddaughters (ages 3 & 5) were treated when I took delivery. He made sure they had drinks, popcorn and balloons. That meant a lot to me. Attention to detail. Not being tech-savvy, Adam took us outside to demonstrate all the technology on my vehicle. Of course we didn't quite understand all of it, Adam suggested we take the vehicle home try things out and feel free to come back or call any time and he will go over everything we don't understand . His emails and phone calls after the purchase were appreciated. Adam is truly professional. I would highly recommend him to all my family and friends. More
Ford Edge I originally went into to get my old Ford Focus serviced because the front driver knuckle and caliper failed. The Service department told me how much I originally went into to get my old Ford Focus serviced because the front driver knuckle and caliper failed. The Service department told me how much it would cost and informed me it likely would not be worth the fix so I went over to the Used Sales Department and met with Mike Gabler. He had worked with my family before and I went to him on their recommendation and couldn't be happier. I told him I planned on looking at an Escape and he told me an Edge could be just as good since my wife and I are planning on starting a family in the near future. He also arranged to have my old Ford Focus purchased by the dealer to help pay for it's service that I as responsible for. He listened to what features I was looking for, mainly gas mileage, and what my budget was. He never once pushed me to go above my budget or sell me features I felt I would not use. One of the things he did tell me that really rang true to me was "If you are planning on owning your car for a long time, then make sure you are happy with it," which ultimately lead me to the Edge that I purchased. What made it even better was that I got him later than I expected and the whole sales process took us longer than they were open, but he never once told us we would have to put it on hold. He and his supervisor stayed after hours while the financing and new insurance were processed. Even after I drove off the lot with my car that day, he called me several days later to tell me that my license plate was ready for pick up and even put it on the car for me. I would highly recommend him, and Szott Ford to anyone looking for a new car or dealership in general. More
F-150 I now have a Ford dealership and a salesman to return too . TOM RYAN makes buying/leasing a vehicle quick and joyful, I called him on the advice of my I now have a Ford dealership and a salesman to return too . TOM RYAN makes buying/leasing a vehicle quick and joyful, I called him on the advice of my niece Ashley Stokes ( returning customer) told him what I wanted 2015 F-150 and what we wanted to pay and 15 minutes later we had a deal, and he has a returning customer for life. Thanks Tom Ryan and Szotts Ford, Kim Matteson More
Excellent experience We leased a new F150 XLT Supercrew. Our salesman was Clay. We drove from 4 hours away to lease our F150 from Szott Ford. The staff made us all feel we We leased a new F150 XLT Supercrew. Our salesman was Clay. We drove from 4 hours away to lease our F150 from Szott Ford. The staff made us all feel welcome and Clay did a wonderful job getting us the best deal, which no one could beat. We would recommend Szott Ford to anyone looking for a new or used vehicle. Ask for Clay, tell him is TC friends sent you. More
Purchased a car from Tony Pizii & Randy Forsyth We were extremely satisfied With the over all treatment from szott ford. #1 Was the honesty. #2 Not pushy. #3 Customer service was top notch. My hu We were extremely satisfied With the over all treatment from szott ford. #1 Was the honesty. #2 Not pushy. #3 Customer service was top notch. My husband and I walked in on satturday just to look at a car that we had seen online & Tony Pizii came out to help us and I have to tell you he passed all of our tests... We researched all of the info on the cars that we were interested in and then we played dumb to see if he was going to be honest he was so honest which earned our highest respect, he wasn't pushy, or slimmy. Tony& Randy were top notch honest guys...and I'm the first to tell you that I've got a chip on my shoulder when it comes to car salesmen (sry!) We were extremely satisfied with the service & highly recommend szott ford. Thank you again Tony & Randy....We will be back in the future.. Tanmy & Rich More
Friendly, helpful, and an overall great experience My father is a Ford retiree so I have been a loyal customer for many years. That said, I have had some very poor Ford dealership experiences that near My father is a Ford retiree so I have been a loyal customer for many years. That said, I have had some very poor Ford dealership experiences that nearly pushed me to another brand. Luckily I made the decision to visit Szott Ford. I just picked up my second lease from them and I couldn't be happier. Their prompt and friendly service along with the fair pricing has renewed my faith in Ford. Thank you Chris and Dave! More
Great My salesman Adam was very courteous and helpful. He worked very hard to get me into the car I wanted. He also resolved an issue I had with my car afte My salesman Adam was very courteous and helpful. He worked very hard to get me into the car I wanted. He also resolved an issue I had with my car after purchase. He went above and beyond. Great dealership. Will continue to buy cars at Szott Ford. More
Solution driven and patience My previous Focus was totaled when another driver ran a red light at a busy intersection. While test driving several competitor cars I wanted to give My previous Focus was totaled when another driver ran a red light at a busy intersection. While test driving several competitor cars I wanted to give Ford the opportunity to sell me another Focus. The team of Dave Baldini, salegirl in training Cierra, Chris Boan and Anthony Ketchum really made my need to buy a car an easy transition. Needless to say I unexpected drove away in a 2014 Focus Titanium Hatchback which will allow for me to continue to travel efficiently. Also informative was Bill Groff in the service department and Jordan in the Accessory department. Overall the global environment of Szott Ford really made my day and would recommend anyone to check out their lot. More
Awesome!! The team at Szott Ford is excellent. They worked with me and even secured a car from another dealership that I picked up the same day. They are frie The team at Szott Ford is excellent. They worked with me and even secured a car from another dealership that I picked up the same day. They are friendly, courteous, and most importantly, transparent with the car buying experience. More
AMAZING! absolutely amazing! I am a customer of his for life! Never have had an issue and even if i did im sure it would be taken care of! absolutely amazing! I am a customer of his for life! Never have had an issue and even if i did im sure it would be taken care of! More