Szott Ford
Holly, MI
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My new 2016 escape! I had a great sales experience with David Baldini! I would work with him again in the future. There was an issue with the entry panel- which had NOTHI I had a great sales experience with David Baldini! I would work with him again in the future. There was an issue with the entry panel- which had NOTHING to do with David he took charge and made the change happen with no interruption to me. WTG David. More
Great Had a great experience at Szott ford. The sales person Ernie Katsias helped get me exactly what i needed on my 2016 Ford Escape. I would recommend thi Had a great experience at Szott ford. The sales person Ernie Katsias helped get me exactly what i needed on my 2016 Ford Escape. I would recommend this dealership to any friend. More
Efficient and Through Went in for a test drive of a 2016 Edge Sport. Adam was great in allowing me to move the sale along at my pace and not applying any of that typical s Went in for a test drive of a 2016 Edge Sport. Adam was great in allowing me to move the sale along at my pace and not applying any of that typical sales pressure you get at other dealerships. Left the same day with the car I wanted. They even replaced the windshield free of charge when I noticed that it was scratched, after taking delivery. They seem to make a strong effort to provide a comfortable environment and demonstrate that they value their customers. More
Stacie Bright at Szott Ford I just leased a 2016 Ford Fusion from Stacie Bright and I am so satisfied with my purchase! She helped me customize my vehicle from black chrome rims I just leased a 2016 Ford Fusion from Stacie Bright and I am so satisfied with my purchase! She helped me customize my vehicle from black chrome rims to installing a sunroof, all for the best rates! I will definitely be coming back to see her. She was pleasant, kind and very patient as I changed my mind a million times. All in all, it was such an easy process! I felt at home as soon as I sat at her desk. I love my new car! Thank you Stacie Bright and Szott Ford for making me one happy customer! I can't wait to come back! More
Great customer service I was referred to Renee Weeks from my brother in law who used her in the past. I was very satisfied with her help in what I was looking for. She even I was referred to Renee Weeks from my brother in law who used her in the past. I was very satisfied with her help in what I was looking for. She even gave me her personal cell phone number so I could reach her directly if needed. I would definitely recommend her for any one looking to buy or lease. More
Awesome! Thanks goes to Renee Weeks for helping us find the best fit for our family. Love the Ford Escape! We recommended many family members to Szott Ford in Thanks goes to Renee Weeks for helping us find the best fit for our family. Love the Ford Escape! We recommended many family members to Szott Ford in Holly More
Amazing sales person and dealership!!! Renee was my sales person and she was amazing. She worked very hard to get me my exact truck I wanted. She and the finance department, got me my best Renee was my sales person and she was amazing. She worked very hard to get me my exact truck I wanted. She and the finance department, got me my best rate and payment. Very pleased with my experience. I would recommend all to visit Szott Ford and Renee!!! Thank you for an amazing experience with no run around!! More
Their "Stringent Standards" Are a Joke In April of this year I purchased a beautiful 2004 Ford F250 with 91,000 miles from Szott Ford in Holly. When we came to look at the truck it looked g In April of this year I purchased a beautiful 2004 Ford F250 with 91,000 miles from Szott Ford in Holly. When we came to look at the truck it looked great. Among the other things that we looked for when we checked the vehicle over, we noticed that the under body was spotless. We were told that the truck was mechanically sound. The morning after we purchased the truck things went south quickly. Jim, the driver of the truck, was approaching the vehicle when he noticed puddles under the truck. Upon closer inspection he realized that the truck was leaking oil everywhere. Since this problem was clearly present before we purchased the vehicle and obviously must have been noticed by the staff we feel that we should have been informed of it. Instead, we feel that we were misled and that the vehicle was misrepresented. A truck with an obvious oil leak is not worth the price that we paid. While I completely understand that a dealership is not responsible for any future problems with an “as-is” vehicle that may arise after purchase, I do believe that they are responsible for problems that were previously existing and that were, at best, not brought to our attention, and, at worst, actively covered up for the purpose of selling a broken truck at a "great condition" price. We contacted the dealership about the issue, and brought the truck in to have it looked over by their mechanics who determined that there were leaking gaskets on the engine. We were told that they would look into the issue and get back to us about the potential of fixing the problems. We never heard back from them, and when we called back several times were told that they were still looking into the issue. It is now July, and I have accepted that they plan to do nothing to resolve this issue for us. We could have purchased the same truck from a private seller for a much lower price, but decided to purchase from Szott because they had this to say about their used vehicles: “Subjected to our rigid inspections and our equally stringent standards, these pre-owned vehicles are ready to run for miles to come.” Next time, I’ll take my chances with the guy selling the truck on the side of the road. More
Awesome Experience It was such a great experience to buy my car at Szott Ford with Dan Kittle. He made the whole process easy and went above and beyond my expectation. I It was such a great experience to buy my car at Szott Ford with Dan Kittle. He made the whole process easy and went above and beyond my expectation. I really appreciate the time and effort that Dan took with making my time getting a new car simply amazing. More
Great experience!!! Dan Kittle is by far the best salesperson I have ever dealt with. His knowledge of the brand is outstanding!! He's also very polite and had tremendou Dan Kittle is by far the best salesperson I have ever dealt with. His knowledge of the brand is outstanding!! He's also very polite and had tremendous patience for all my questions and concerns! I would recommend Szott Ford and Dan Kittle to all my friends and family! More